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The Role of Healthcare Payers in Digital Health Literacy

Explore the critical role healthcare payers play in promoting digital health literacy. Learn about determinants, capacity, access, and personal considerations. Discover the importance of tailored information, focusing on vulnerable groups, and collaboration for optimal digital health literacy. Contact Jessica Carreño Louro at jessica.carreno@aim-mutual.org for more information.

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The Role of Healthcare Payers in Digital Health Literacy

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  1. The Role of Healthcare Payers in Digital HealthLiteracy Jessica Carreño Louro Project Manager, AIM

  2. Why are wedifferent?

  3. Determinants of digital healthliteracy Capacity to understand Access to Information Situational and personaldeterminants

  4. Healthcare payers’ role • Providing high quality and easily accessible information themselves • Providing guidance on how and where to findtrustfulinformation fromother sources • Lobby to maketrustful information more easily accessible

  5. Healthcare payers’ role • Information tailored to people’sneeds and realities e.g. SVLFG online training for farmers

  6. Healthcare payers’ role • Focus on vulnerable groups • The potential of a settings approach (particularly in schools) • Digital healthliteracy of medical and healthcare staff

  7. In optimal conditions • Potential of higherlevels of digital healthliteracy • Interoperability and data protection concerns • Need for multi-stakeholder collaboration

  8. jessica.carreno@aim-mutual.org

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