TabWare Overview for NetSuite

1. TabWare Overview for NetSuite Jefferson Sturkey – VP Business Development Jane Black – VP Technical Services Jeromy Risner – Sr. Applications Engineer February 17, 2012

2. Agenda • Introductions and AssetPoint overview • Define Enterprise Asset Management (EAM) • EAM Market Drivers and Opportunity • Product Demo • NetSuite / TabWare Best Practices • Next Steps

3. What We Do Maximizing Asset Performance AssetPoint is the leading provider of Enterprise Asset Management (EAM) and Computerized Maintenance Management System (CMMS) solutions for companies whose success depends on the performance of their assets.

4. How We Do It Designed by Maintenance Professionals for Maintenance Professionals

5. Company Background • 1979 – 1st Commercial Product • 1999 – 1st Cloud Solution for EAM • 2002 - AssetPoint • 30+ years domain expertise

6. Total Cloud Solution Equipment & Work Management Spare Parts Management Procurement Management Enterprise Asset Management • Complete cloud solution • Integrated process with production, maintenance and finance • Reliable assets drive production revenue growth

7. Enterprise Asset Management • What is Enterprise Asset Management (EAM) • EAM provides an integrated solution for managing, scheduling and accounting for the maintenance of machinery and equipment • Examples of ‘assets’ are: Production Lines, heating and ventilation equipment, trucks, buildings etc • Without an integrated solution (such as EAM), organizations track the cost of maintenance via spreadsheets and incur unnecessary inefficiencies and expense

8. Market Drivers • EAM market survey: • Top two goals for maintenance • Reduce downtime • Improve asset utilization Source: Aberdeen Group

9. Opportunity Definition • Excellent sales potential • Industry is still primarily managed by excel spreadsheets • Less than 50% of general industry is using EAM tools Source: ARC

10. Focus Industries Secondary Verticals Utilities Consumer Package Goods Water & Wastewater Facility Management Chemicals Forest Products Amusement Primary Verticals Discrete Manufacturing Process Manufacturing Mining & Metals Oil, Gas & Chemicals Food & Beverage

11. Customer Representation

12. Target Profile • Target Audience: • Maintenance & Plant Managers involved in process efficiency • Concerns include: • Maintenance or inventory costs • Reliability & safety • Maintenance efficiency & equipment uptime • Preventive maintenance compliance • Key Questions: • Do you have an Asset Management tool in place currently? • Is improving equipment uptime a priority? • How do you manage your spare parts inventory? • Is improving performance and reducing maintenance cost a priority?

13. TabWare • Easy to learn, easy to use • Best-in-class enterprise functionality • Flexible & user configurable • User configurable reporting and analysis • Scalable from 1 user to a global enterprise • Mobile options

14. Total Cloud Solution Equipment & Work Management Spare Parts Management Procurement Management Enterprise Asset Management • Complete cloud solution • Integrated process with production, maintenance and finance • Reliable assets drive production revenue growth

15. TabWare – Core Features Requisition Management Purchase Order Management Vendor Management Buyer Support Equipment Management Work Planning & Scheduling Event Management PM/PdM Program Management Item Management Transaction Management Repairable Management Replenishment Equipment & Work Management MRO Spare Parts Management MRO Procurement Management • Optional Modules: • Mobile • Web Work Requests • TabWare University • TabLink • TabSource Enterprise Asset Management

16. TabWare Implementation Scenarios • Maintenance, procurement and invoice matching – Option targeted for integration • Maintenance only • Maintenance and procurement of spare parts inventory

17. TabWare Demo

18. TabWare Implementation Scenarios • Maintenance, procurement and invoice matching – Option targeted for integration • Maintenance only • Maintenance and procurement of spare parts inventory

19. Best Practice – Scenario 1 Equipment Production Sales Orders Maintenance Routine and Emergency Work Orders General Ledger Spare Parts Inventory Inventory Maintenance & Procurement & Invoices Suppliers Vendors Spare Parts Purchase Requisitions Purchase Requisitions Spare Parts Purchasing Purchasing Spare Parts Receiving Receiving Invoice Matching Vendor Billing Inventory Usage Accounts Payable Accounts, cost codes, validation codes Chart of Accounts, cost codes, validation codes

20. Best Practice – Scenario 2 Equipment Production Sales Orders Maintenance Routine and Emergency Work Orders General Ledger Spare Parts Inventory Inventory Maintenance Only Suppliers Vendors Spare Parts Purchase Requisitions Purchase Requisitions Spare Parts Purchasing Purchasing Spare Parts Receiving Receiving Invoice Matching Vendor Billing Inventory Usage Accounts Payable Accounts, cost codes, validation codes Chart of Accounts, cost codes, validation codes

21. Best Practice – Scenario 3 Equipment Production Sales Orders Maintenance Routine and Emergency Work Orders General Ledger Spare Parts Inventory Inventory Maintenance & Procurement Suppliers Vendors Spare Parts Purchase Requisitions Purchase Requisitions Spare Parts Purchasing Purchasing Spare Parts Receiving Receiving Invoice Matching Vendor Billing Inventory Usage Accounts Payable Accounts, cost codes, validation codes Chart of Accounts, cost codes, validation codes

22. Customer Benefits • 6-11% Energy reduction savings • 20% in labor savings • 10% improved uptime reliability • 15% reduction in spare parts inventory • 10% improvement in purchasing process times • 25% faster payment of invoices • Up to 30% reduction of maintenance budgets • Warranty savings across asset infrastructure • Tracking all downtime as TabWare events • Direct access to event logs/history for state safety inspectors