CSG 2207 Project Methods & Professionalism

1. CSG 2207 Project Methods & Professionalism Assignment 2 Project: Sea Urchin Sporting Goods Team Members: Gwn Hannay, Debbie Carlton, Susan Dalgleish Daniel Barnes, David Cooper

2. Sea Urchin Sporting Goods Welcome to today’s presentation. • Initialising • Project Plan • Executing and Monitoring/Control • Requirements • Prototype and closing We will be concluding with Questions and Answers

3. Sea Urchin Sporting Goods Initialising – Business Case • Background • Objectives • Assumptions/Constraints • Options • Budget • Risks

4. Sea Urchin Sporting Goods Initialising – Project Charter • Title • Start Date/Finish Date • Budgetary Information • Project Objectives • Project Success Criteria • Approach

5. Sea Urchin Sporting Goods Initialising – Team Contract Purpose: • Assign activities • Define responsibilities Goal: • Define roles and responsibilities • Improve communication • Identify gaps in accountability or resources • Define team interactions and interdependencies

6. Sea Urchin Sporting Goods Initialising – Preliminary Scope Product characteristics & requirements: Communication, development of prototype, ease of use, ability to order online, support for multiple platforms, cost efficiency, staff training. Project deliverables: Project documentation, prototype, training documentation, feedback reports, live working system, post project documentation.

7. Sea Urchin Sporting Goods Project Plan – Scope Management Scope management covers the following: • Initiating • Planning • Execution • Monitoring • Closing

8. Sea Urchin Sporting Goods Project Plan – Time Management

9. Sea Urchin Sporting Goods Project Plan – Cost Management

10. Sea Urchin Sporting Goods Project Plan – Quality Management Good Quality Management should include but not be limited to: • Allowing for system growth • Appropriate response time for orders and enquiries • Adequate staff training • Accurate product and pricing information on system

11. Sea Urchin Sporting Goods Project Plan – Risk Management There were several issues which were deemed to be potential risks for this project some of which are: Inadequate planning, poor definition of scope, absence of leadership, poor cost estimates, poor time estimates, website too complex, availability of products, inadequate technical/customer support, hardware/software issued, inadequate staff training.

12. Sea Urchin Sporting Goods Project Plan – Human Resource Management Training will be an integral and vital component for the successful completion of this project. There are two areas in particular that our training will be concentrating on: • Technology Training • Interpersonal Training

13. Sea Urchin Sporting Goods Project Plan – Communications Management

14. Sea Urchin Sporting Goods Executing – Quality

15. Sea Urchin Sporting Goods Executing – Human Resources • Training Schedule as previously listed. • Resource Usage View Report

16. Sea Urchin Sporting Goods Executing – Communications • Stakeholders List • Report of “Who does what?” • Weekly reports for the 5 weeks of the project to outline the positive and negative aspects of the project so far

17. Sea Urchin Sporting Goods Monitoring/Control – Control Scope

18. Sea Urchin Sporting Goods Control Schedule

19. Sea Urchin Sporting Goods Control Quality

20. Sea Urchin Sporting Goods Monitor Risk

21. Sea Urchin Sporting Goods Functional Requirements • Full working website • Ability to display products from the Sea Urchin Sporting Goods store database • Ability to order products from the Sea Urchin Sporting Goods store

22. Sea Urchin Sporting Goods Non-functional Requirements • Uptime needs to be as close to 100% as possible • Database needs to be easily modified by authorised users • Database needs to be updated frequently as to accurately reflect current stock levels • Ordering system needs to be secure re payments • Disaster recovery mechanism needs to be in place • Entire system has to be user friendly

23. Sea Urchin Sporting Goods Data Requirements

24. Sea Urchin Sporting Goods Home Page Product List

25. Sea Urchin Sporting Goods Product Page Shopping Cart

26. Sea Urchin Sporting Goods My Account About Us

27. Sea Urchin Sporting Goods Site Map

28. Sea Urchin Sporting Goods Lessons Learnt • Did the project meet scope, time and cost goals? • What was the success criteria listed in the project scope statement? • Reflection on whether or not you met the project success criteria • What are the main lessons your team learned?

29. Sea Urchin Sporting Goods Thank you for watching! Question time!

30. Sea Urchin Sporting Goods Question 1: Is there a maintenance contract with this site?

31. Sea Urchin Sporting Goods Answer 1: No. Key staff members will be trained to use and maintain this website, both front and back end. This will help in order to ensure complete system uptime and customer accessibility.

32. Sea Urchin Sporting Goods Question 2: Of the risks that were associated with this project, what were the three major concerns?

33. Sea Urchin Sporting Goods Answer 2: The three majors concerns that were identified were: • Cost assessment • The website is too complex • The availability of products

34. Sea Urchin Sporting Goods Question 3: If the project scope change is approved and the project is updated, how will the new scope effect the project work already completed?

35. Sea Urchin Sporting Goods Answer 3: A new scope is only likely to be approved after the project has already started if it provides significant advantage to the current scope and only causes minimal, if any, changes to the project work already completed.

36. Sea Urchin Sporting Goods Question 4: Will your database be scalable as the business requirements change and grow in the Sea Urchins Sporting Goods store?

37. Sea Urchin Sporting Goods Answer 4: Yes. Because we are using software built specifically for this purpose, this should not be a problem in terms of cost or time required to implement the required changes.

38. Sea Urchin Sporting Goods Question 5: What is one of the major impacts on existing customers?

39. Sea Urchin Sporting Goods Answer 5: Method of payment, currently only two options available: credit card and cheque/money order. Previously customers could phone in an order and pay in person.