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Outline. Myths and Realities of virtual teams Roles and competencies Building Trust Meetings. Myths and realities of leading virtual teams. Virtual team members can be left alone Complexity of communicating over time and distance is exaggerated
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Outline • Myths and Realities of virtual teams • Roles and competencies • Building Trust • Meetings
Myths and realities of leading virtual teams • Virtual team members can be left alone • Complexity of communicating over time and distance is exaggerated • Leader needs to speak several languages and have lived in other countries • It is difficult to help people whom you do not see regularly • Trust and networking are unimportant in virtual team work • Every aspect should be planned, organized and controlled
Roles and competencies • Balancing coordination and collaboration • Coordination and collaboration roles • Ambassador • Conveyor of information • Coordination with team members • Building and maintaining trust • Share learning • Autonomy roles • Manage self • Take responsibility • Clarify ambiguous tasks • Address conflicting loyalties
Areas of competence • Project Management • Networking • Use of technology • Self – management • Crossing Boundaries • Interpersonal awareness
Building Trust • Categories • Performance and competence • Integrity • Concern for well being of others
Building Trust – attitudes and behaviors • Power distance • Uncertainty avoidance • Individualism • Long term perspective • Context
Meetings and Roles • Meetings will always be more composed of people than of technology • In general, virtual teams exchange information much less effectively than face to face teams do • With proper selection of technology and effective facilitation, virtual team meetings can be as effective as face to face meetings • Roles in a virtual meeting according to the text • Owner • Participant • Facilitator • Technology
Planning for a virtual meeting • Selection of technology • Level of interaction • Planning • Who • Where • When • Agenda • Objective • Items • Facilitating effective use of technology • Training
Roles at a meeting • A complete meeting will have: • Chairperson • Run the agenda • Facilitator • Keep the peace • Give all people airtime • Evaluate the meeting • Time Keeper • Give people the hook • Keep it moving • Scribe • Minutes • Action Items
Effective meetings • What makes an effective meeting? • Preparing what to say • Opportunity to contribute • Higher status encourages others to contribute • Motivated people • Recapping earlier meetings and events • Clear objective • Precise agenda • Staying on the time track
Informality at meetings • Discussion