1 / 5

Fiona Beatrice O’Donnell Director of Legal Services University of Dundee

The Value of Resolving Disputes. Fiona Beatrice O’Donnell Director of Legal Services University of Dundee. Underpinning a change in culture and sustaining a mediation service. “ Service Checks” “Service checks” on what we are trying to achieve.

jana-townsend
Download Presentation

Fiona Beatrice O’Donnell Director of Legal Services University of Dundee

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. The Value ofResolving Disputes Fiona Beatrice O’Donnell Director of Legal Services University of Dundee Underpinning a change in culture and sustaining a mediation service

  2. “Service Checks” “Service checks”on what we are trying to achieve • the strategy for a collaborative vision & practice • action plans for a range of options to de escalate not formalise • not “either or” but “both and”

  3. Key elements in sustaining a resolution focus • recognised points of impact for mediation • working at an environment where it is “normal” to consider mediation: 5 critical factors • identity and continuity of the mediation team and its values • keeping dispute resolution in the news

  4. building blocks of edr skills and mediation • the concept of self use of edr for staff and students • making realistic progress on costs and time • sharing and learning and the value of the impartial outsider

  5. assessment of critical factors • reflecting the Institution’s own aims for the future • realising the investment and taking account of feedback • nurturing the mediation values and being bold!

More Related