Certificate in Spa Concierge Certificate in Professional Spa Body Therapies Certificate in Professional Spa Beauty Thera

1. Certificate in Spa ConciergeCertificate in Professional Spa Body TherapiesCertificate in Professional Spa Beauty Therapies Prepared by Ms Audrey Poon, Ms Pondy Li & Ms Grace Lam

2. Course Information • Certificate in Spa Concierge (Full Time 4 months) • ITEC Certificate for the Spa Concierge • Certificate in Professional Spa Body Therapies (Full Time 6 months) • ITEC Diploma in Holistic Massage • Certificate in Professional Spa Beauty Therapies (Full Time 6 months) • ITEC Diploma for Beauty Specialists • ITEC Diploma in Facial Electrical Treatments

3. Course Information Entrance Requirements: • Completion of Form 5 • 17.5 years old or above • Good spoken and written English and Chinese • Attend an admission interview

4. Training Facilities – M/F • Reception Area • Retail Area • Multi Purpose Room • 6 Treatment Rooms • 1 Vichy Shower Room • Wet Area – Steam, Sauna, Jacuzzi, Shower • Grooming Area – Locker • Relaxation Area • Juice Bar

5. Spa Concierge (4 months) Curriculum: • Introduction to the Hospitality Industry • Structure of a Hotel and Spa • General Hotel and Tourism Knowledge • Service Culture • Quality Service Delivery • Professional Image Development • Professional Conduct in the Spa • Basic Product Knowledge • Spa Products Usage, Services and Facilities • Introduction to Commonly Employed Spa Treatments

6. Spa Concierge (4 months) Curriculum: • Operation of a Spa Booking System • Spa Retail Sales • Hygiene and its Importance in Spa Treatments • General Treatment Room and Wet Area Preparation and Cleaning • Assisting with Spa Treatments • Problem Solving and Complaint Handling • Real-life Practical Training • Job-Related English • Job-Related Putonghua

7. Spa Body Therapies (6 months) Curriculum: • Overview of the Spa/ Wellness Industry • Professional Conduct • Health and Safety • Consultation • Retail Skills • Client Care and Handling • Basic Product Knowledge • Basic Skincare

8. Spa Body Therapies (6 months) Curriculum: • Knowledge of Anatomy and Physiology • Holistic Body Massage • Heat Treatment • Water Treatment • Body Exfoliation • Aromatherapy Knowledge and Massage • Real-life Practical Training • Job-Related English • Job-Related Putonghua

9. Spa Beauty Therapies (6 months) Curriculum: • Overview of the Spa/ Wellness Industry • Professional Conduct • Health and Safety • Consultation • Retail Skills • Client Care and Handling • Basic Product Knowledge • Skincare & Eye Treatments • Make up

10. Spa Beauty Therapies (6 months) Curriculum: • Manicure & Pedicure Treatment • Waxing Treatment • Facial Electrical Treatment • Heat Treatment • Water Treatment • Body Exfoliation • Real-life Practical Training • Job-Related English • Job-Related Putonghua

11. External Recognition ITEC • It is an international examination board, operation in over 33 countries worldwide offering a variety of qualifications

12. Career Prospects

13. Graduates Work • In hotel spas, day spas • At sports centres, clubs and leisure centres • On cruise liners

14. Welcome to Spa Courses HO-270 Spa Body Therapies (6 months) Course Fee • $10,000 • Plus ITEC exam fee HO-271 Spa Concierge (4 months) Course Fee • $1,570 • Plus ITEC exam fee