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Introduction to Lean Government System. Transforming Tomorrow Today. All Rights Reserved Leanbreakthru CG TM Rev1004. Overview Objectives . To Answer the following questions. What is a, “Lean Government System”? Lean, Waste, Kaizen, Gemba Is Cape Coral, “The First City to apply Lean”?
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Introduction to Lean Government System Transforming Tomorrow Today All Rights Reserved Leanbreakthru CGTMRev1004
Overview Objectives To Answer the following questions • What is a,“Lean Government System”? • Lean, Waste, Kaizen, Gemba • Is Cape Coral, “The First City to apply Lean”? • Why,“Change”? • What will,“Change”? • Where do we“Start”?
What is a,“Lean Government System”? Focus on Time/Speed to Improve: Safety, Quality, Cost Delivery & Morale
What is a,“Lean Government System”? Apply Lean to Designs Both Service & Business Process Redesign
What is a,“Lean Government System”? Apply Lean to Office Processes -Flow Services - Stop the Stops
What is a,“Lean Government System”? Apply Lean to Suppliers & Customers-Flow resources
What is a,“Lean Government System”? Endless Pursuit of Waste Elimination
What is a,“Lean Government System”? Guarantee Success by Involving Everyone Daily
What is a,“Lean Government System”? Creating a System that is Intolerant to Waste
What is a,“Lean Government System”? • The “Right Service” • At the “Right Time” • In the “Right Amount” • Each and “Every Time” • It’s Providing
What is,“Kaizen”? kai zen take apart, separate, For the better, Ņ Ņ change Ó good Ó Change for the better, in other words Change for the better, in other words Or Or Continuous Improvement Continuous Improvement
What is“Muda”? What are the +7 Wastes in Government Services? D I P W M T O +C
What is“Muda”? Inventory Processing Waiting Motion Transportation Overproduction Defects +Creativity
What is“Muda”? Inventory Processing Waiting Motion Transportation Overproduction Defects +Creativity
Are we, “The First City to apply Lean”? City of Tulsa, OK, MayorBill LaFortune is implementing recommendations to streamline development processes using Lean business principles. • Lean principles may reduce city permit process by 60 to 90 days • City Population increase of +30% • Government Employment constant 7 yrs • Savings of +$10M
What will“Change”? EVERYTHING