1 / 10

Swedish Tax Agency – Eric Thorén

Explore the Swedish context of citizen participation through the Swedish Tax Agency’s experiences. Discover drivers, actions taken, and future considerations to enhance citizen involvement in society.

janee
Download Presentation

Swedish Tax Agency – Eric Thorén

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Giving citizens the right means to contribute to the society – reflections and experiences from Sweden Swedish Tax Agency – Eric Thorén

  2. Topics • The Swedish context • Drivers for citizen participation • What we have done and where we are • Thoughts for the future

  3. The Swedish context

  4. The Swedish context Tax Gap 8-9 % • Veryhigh 3rd party reporting • Relativelyeasyto ”do the right thing” • A Tax agencythatis viewed as an authoritythat is: • helping in doing the right thing • defendingthosewhoaredoing the right thing • addressingthosewhoaren’tdoing the right thing Audit results 1-2 % Right from the beginning ~90 %

  5. Drives for citizen participation

  6. Drivers for citizen participation • Confidence in the authority (we are good guys) • Just and fair decisions from the authority • Emphatic treatment that supports the citizen • Simplicity in doing the right thing (regulations and services) • Secure and comfortable solutions • Social norms in oursociety – Swedes like the infrastructureof the society

  7. What we have done and where we are • Educational efforts • High schools • Campaign • Transforming the Swedish Tax Agency

  8. Thoughts for the future

  9. Thoughts for the future • Simplicity (regulations and services) • Comprehensibility – all the way • Availability - not only a “tech thing” • On the citizen’s term • Enhancedcooperationwithindustry/unions/civicgroups

  10. Muchasgracias!

More Related