MPAC Advocacy Project “Patient Advocacy in the Community ” June 12, 2008

1. MPAC Advocacy Project“Patient Advocacy in the Community”June 12, 2008

2. Patient Advocacy in the Community Background MIPS Stakeholders Consultations 2005: Patients & family members feedback At-risk Manitoba populations

3. Patient Advocacy in the Community Backgrounder(continued) • Every Patient’s right • Patients need

4. Patient Advocacy in the Community Patient Advocacy in the Community Rationale Patients/families key part of health care team Centre of treatment process (Koutanji et al March 2002) Informed and engaged patients: Achieve better outcomes & increased satisfaction(Institute for Family Centered Care 2008) Are more confident & better prepared to manage their illness(Institute for Healthcare Improvement)

5. Patient Advocacy in the Community MPAC Purposes Provide a patient safety voice for the public Collaborate on patient safety projects

6. Patient Advocacy in the Community MPAC Advocacy Project Goal To promote patient safety and quality health care for Manitobans (MIPS Mission)

7. Patient Advocacy in the Community MPAC Advocacy Project Objectives Stimulate patient safety activities. Identify & monitor emerging patient safety & quality care issues. Promote best (Smart) patient safety & quality care practices. Raise awareness of patient safety issues.

8. Patient Advocacy in the Community MPAC Advocacy Project Objectives(Cont’d) Maintain patient safety momentum in Manitoba. Promote a common understanding of key patient safety issues. Share best practices with priority stakeholders groups (i.e. public).

9. Patient Advocacy in the Community Opportunities for: More patient, family, public & advocate involvement, Better understanding by public Open dialogue among public & health care providers

10. Patient Advocacy in the Community Opportunities (continued) Better understanding of factors influencing culture of patient safety, Increased public awareness Improved health literacy among public

11. Patient Advocacy in the Community MPAC Advocacy Project Builds on It’s Safe to Ask (ISTA) initiative Outcomes Act as a catalyst Network with communities Educate the public

12. Patient Advocacy in the Community MPAC Advocacy Project Targets: Patients & families. Adults, At-risk groups, Health care providers.

13. Patient Advocacy in the Community Menu of Activities Getting Started: Identify 2 RHAs Obtain RHA & MPAC member commitment Select one site in each RHA Identify local site champion teams Agreement to prepare summary report

14. Patient Advocacy in the Community Getting Started: (Continued) Invite other MPAC members to begin some activities in their communities.

15. Patient Advocacy in the Community Menu of Activities (Continued) Create network of community volunteers Offer community workshops Offer series of “canned” information sessions Write articles for local community newspapers Promote Canadian Patient Safety Week Sept. 29 - Oct. 4, 2008

16. Patient Advocacy in the Community Resources ISTA materials MIPS websites MPAC Patient Advocacy document CPSI – website & resources MIPS financial & human resources

17. Patient Advocacy in the Community Time Lines Mid – June, 2008 – March 31, 2009