1 / 55

Safety Management System (SMS) Workshop • ODOT Central Office, May 7, 2019

Safety Management System (SMS) Workshop • ODOT Central Office, May 7, 2019. Transit’s Safety Management System (SMS) – Overview. Transit’s Safety Management System (SMS).

janinea
Download Presentation

Safety Management System (SMS) Workshop • ODOT Central Office, May 7, 2019

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Safety Management System (SMS) Workshop• ODOT Central Office, May 7, 2019

  2. Transit’s Safety Management System (SMS) – Overview ODOT SMS Workshop, May 7, 2019

  3. Transit’s Safety Management System (SMS) • Safety Management System (SMS) means the formal, top-down, organization-wide approach to managing safety risk and assuring the effectiveness of a transit agency’s safety risk mitigation. SMS includes systematic procedures, practices, and policies for managing risks and hazards. ODOT SMS Workshop, May 7, 2019

  4. SMS Components SafetyManagement Policy Safety RiskManagement SafetyAssurance SafetyPromotion ODOT SMS Workshop, May 7, 2019

  5. SMS Components • Safety Management Policy means a transit agency’s documented commitment to safety, which defines the transit agency’s safety objectives and the accountabilities and responsibilities of its employees in regard to safety. [673.23] ODOT SMS Workshop, May 7, 2019

  6. SMS Components • Safety Risk Management means a process within a transit agency’s Public Transportation Agency Safety Plan for identifying hazards and analyzing, assessing, and mitigating safety risk. [673.25] ODOT SMS Workshop, May 7, 2019

  7. SMS Components • Safety Assurance means processes within a transit agency’s Safety Management System that functions to ensure the implementation and effectiveness of safety risk mitigation, and to ensure that the transit agency meets or exceeds its safety objectives through the collection, analysis, and assessment of information. [673.27] ODOT SMS Workshop, May 7, 2019

  8. SMS Components • Safety Promotion means a combination of training and communication of safety information to support SMS as applied to the transit agency’s public transportation system. [673.29] ODOT SMS Workshop, May 7, 2019

  9. Safety Performance in Transit ODOT SMS Workshop, May 7, 2019

  10. Change is Necessary • Current approach has taken us as far as it can • “If you keep doing what you’re doing…you’re going to keep getting what you got?” Yogi Berra ODOT SMS Workshop, May 7, 2019

  11. What Started this Safety Program Change? • May 8, 2009 • MBTA collision of two Green line trains • 68 injuries, $9.6M damage ODOT SMS Workshop, May 7, 2019

  12. 34 Days Later… • June 22, 2009 • WMATA collision of two Red line trains • 9 fatalities, 52 injuries, $12M damage ODOT SMS Workshop, May 7, 2019

  13. Need for Change • July 18, 2009 • SF Muni collision of L and K line trains • 48 injuries, $4.5M damage ODOT SMS Workshop, May 7, 2019

  14. A Safety Management System (SMS) ODOT SMS Workshop, May 7, 2019

  15. Historical Approach • Design, engineer and build the “perfect” system • Can prevention techniques stop all failures? • Can human-made and operated systems be completely free of factors that could be detrimental to safety? ODOT SMS Workshop, May 7, 2019

  16. Traditional Safety Thinking • Identifies WHAT? WHO? HOW? • But not always determines WHY? ODOT SMS Workshop, May 7, 2019

  17. Expanding on the Why? • Need to examine safety concepts • Role of the organization • Human Performance • Practical Drift – the slow and inconspicuous, yet steady, uncoupling between written procedures and actual practices during provision of services. • Responsibility of all, not just Safety ODOT SMS Workshop, May 7, 2019

  18. Developing the SMS • We need to broaden our understanding of what causes accidents. • Accidents are not just caused by individuals • We need to understand the transit agency’s role to correct system-wide deficiencies • Safety is not the absence of accidents • Safety is the presence of defenses (mitigations) • So, our role is to… • Keep failure from being successful ODOT SMS Workshop, May 7, 2019

  19. Key Take-Aways • Human activity is never free from risk. • “Human error” is the beginning of an investigation, not the end! • Organizational failure should be considered for any incident. • SMS evaluates processes to correct systematic deficiencies. ODOT SMS Workshop, May 7, 2019

  20. Safety management Policy ODOT SMS Workshop, May 7, 2019

  21. Safety Management Policy • Safety Management Policy Statement – A transit agency must establish its organizational accountabilities and responsibilities and have a written statement of safety management policy that includes the agency’s safety objectives. [673.23(a)] ODOT SMS Workshop, May 7, 2019

  22. Safety Management Policy • Employee Safety Reporting Program – A transit agency must establish and implement a process that allows employees to report safety conditions to senior management, protections for employees who report safety conditions to senior management, and a description of employee behaviors that may result in disciplinary action. [673.23(b)] ODOT SMS Workshop, May 7, 2019

  23. Safety Management Policy • Safety Management Policy Communication – The safety management policy must be communicated throughout the agency’s organization. [673.23(c)] ODOT SMS Workshop, May 7, 2019

  24. Safety Management Policy • SMS Authorities, Accountabilities, and Responsibilities – The transit agency must establish the necessary authorities, accountabilities, and responsibilities for the management of safety amongst the following individuals within its organization as they relate to the development and management of the transit agency’s Safety Management System (SMS). [673.23(d)] ODOT SMS Workshop, May 7, 2019

  25. Safety Management Policy • Accountable Executive means a single, identifiable person who has ultimate responsibility for carrying out the Public Transportation Agency Safety Plan of a public transportation agency; responsibility for carrying out the agency’s Transit Asset Management Plan; and control or direction over the human and capital resources needed to develop and maintain both plans. ODOT SMS Workshop, May 7, 2019

  26. Safety Management Policy • The transit agency must identify an Accountable Executive. • The Accountable Executive is accountable for ensuring that the agency’s SMS is effectively implemented throughout the agency’s public transportation system. • The Accountable Executive is accountable for ensuring action is taken, as necessary, to address substandard performance in the agency’s SMS. • The Accountable Executive may delegate specific responsibilities, but the ultimate accountability for the transit agency’s safety performance cannot be delegated and always rests with the Accountable Executive. [673.23(d)(1)] ODOT SMS Workshop, May 7, 2019

  27. Safety Management Policy • Chief Safety Officer means an adequately trained individual who has responsibility for safety and reports directly to a transit agency’s chief executive officer, general manager, president, or equivalent officer. A Chief Safety Officer may not serve in other operational or maintenance capacities, unless the Chief Safety Officer is employed by a transit agency that is a small public transportation provider as defined in this part, or a public transportation provider that does not operate a rail fixed guideway public transportation system. ODOT SMS Workshop, May 7, 2019

  28. Safety Management Policy • SMS Executive means a Chief Safety Officer or an equivalent. • The Accountable Executive must designate a Chief Safety Officer or SMS Executive who has the authority and responsibility for day-to-day implementation and operation of an agency’s SMS. • The Chief Safety Officer or SMS Executive must hold a direct line of reporting to the Accountable Executive. • A transit agency may allow the Accountable Executive to also serve as the Chief Safety Officer or SMS Executive. [673.23(d)(2)] ODOT SMS Workshop, May 7, 2019

  29. Safety Management Policy • Agency Leadership and Executive Management • A transit agency must identify those members of its leadership or executive management, other than an Accountable Executive, Chief Safety Officer, or SMS Executive, who have authorities or responsibilities for day-to-day implementation and operation of an agency’s SMS. [673.23(d)(3)] ODOT SMS Workshop, May 7, 2019

  30. Safety Management Policy • Key Staff • A transit agency may designate key staff, groups of staff, or committees to support the Accountable Executive, Chief Safety Officer, or SMS Executive in developing, implementing, and operating the agency’s SMS. [673.23(d)(4)] ODOT SMS Workshop, May 7, 2019

  31. Safety Risk Management (SRM) ODOT SMS Workshop, May 7, 2019

  32. Safety Risk Management (SRM) • A transit agency must develop and implement a Safety Risk Management process for all elements of its public transportation system. The Safety Risk Management process must be comprised of the following activities: safety hazard identification, safety risk assessment, and safety risk mitigation. [673.25(a)] ODOT SMS Workshop, May 7, 2019

  33. Safety Risk Management (SRM) • Safety Hazard Identification • A transit agency must establish methods or processes to identify hazards and consequences of the hazards. [673.25(b)(1)] • A transit agency must consider, as a source for hazard identification, data and information provided by an oversight authority and the FTA. [673.25(b)(2)] ODOT SMS Workshop, May 7, 2019

  34. Safety Risk Management (SRM) • Examples of Safety Hazard Identification Activities • Safety data analysis • Safety focus groups • Reviews of safety reporting trends • For smaller bus systems, it could mean holding a meeting with a few bus drivers and discussing hazards in the system. • Nexus to Transit Asset Management (TAM) • A transit agency should consider the results of its asset condition assessments when performing safety hazard identification activities through its SMS. ODOT SMS Workshop, May 7, 2019

  35. Safety Risk Management (SRM) • Safety Risk Assessment • A transit agency must establish methods or processes to assess the safety risks associated with identified safety hazards. [673.25(c)(1)] • A safety risk assessment includes an assessment of the likelihood and severity of the consequences of the hazards, including existing mitigations and prioritization of the hazards based on the safety risk. [673.25(c)(2)] ODOT SMS Workshop, May 7, 2019

  36. Safety Risk Management (SRM) • Hazards versus Consequences • Hazard means any real or potential condition that can cause injury, illness or death; damage to or loss of the facilities, equipment, rolling stock, or infrastructure of a public transportation system; or damage to the environment. • Hazards are conditions, while consequences are outcomes of what those conditions can cause. Transit agencies should assess the likelihood and severity of the consequences of a hazard, not of the hazard itself. ODOT SMS Workshop, May 7, 2019

  37. Safety Risk Management (SRM) • Safety Risk Mitigation • A transit agency must establish methods or processes to identify mitigations or strategies necessary as a result of the agency’s safety risk assessment to reduce the likelihood and severity of the consequences. [673.25(d)] ODOT SMS Workshop, May 7, 2019

  38. Safety Risk Management (SRM) • Continuous Monitoring • How are things going? • Communicate Hazards and their risk to all stakeholders • Review mitigation actions for compliance to plan regularly • Assess effectiveness of mitigation strategies • Watch for new hazards through safety data New or Modified System, Operationor Procedure Describe the System Verify Strategy and Track Hazards with High or Medium Risk Identify Hazards Analyze andAssess Risk • What Can Go Wrong? • System Failures • Procedural Failures • Adverse Ambient Environment • Lighting • Thunderstorms • Electro-Magnetic Effects • Icing • Adverse Operational Environment • Traffic Density • Communications • Human Failures Treat the Risk Implement Risk Management Strategy • How Big is the Risk? • Severity • Worst Credible • Likelihood of Outcome • Identify the Risk from the Risk Matrix • Determine Risk Resolution Date • How Can You Reduce the Risk? • Avoid by eliminating the risk cause and consequences • Control the causes of system states • Transfer the risk • Assume the risk level and continue current plan • Write mitigation plan • Does the Program Include Mitigation? • Change requirements to include mitigation activity • Change budget to include mitigation activity • Change planning to include mitigation events • Communicate changes to stakeholders ODOT SMS Workshop, May 7, 2019

  39. Safety Assurance ODOT SMS Workshop, May 7, 2019

  40. Safety Assurance • A transit agency must develop and implement a safety assurance process, consistent with this subpart. A rail fixed guideway public transportation system, and a recipient or subrecipient of Federal financial assistance under 49 U.S.C. Chapter 53 that operates more than one hundred vehicles in peak revenue service, must include in its safety assurance process each of the requirements in (b), (c), and (d) of this section. A small public transportation provider only must include in its safety assurance process the requirements in (b) of this section. [673.27(a)] ODOT SMS Workshop, May 7, 2019

  41. Safety Assurance • Safety Performance Monitoring and Measurement • A transit agency must establish activities to: • Monitor its system for compliance with, and sufficiency of, the agency’s procedures for operations and maintenance. • Monitor its operations to identify any safety risk mitigations that may be ineffective, inappropriate, or were not implemented as intended. • Conduct investigations of safety events to identify causal factors. • Monitor information reported through any internal safety reporting programs. [673.27(b)] ODOT SMS Workshop, May 7, 2019

  42. Safety Assurance • Measuring Safety Performance • To enable safety performance monitoring and measurement activities, a transit agency should establish safety performance indicators (SPIs) and safety performance targets (SPTs) based on its safety objectives. • Safety Objective: Minimize passenger slip and fall events in buses. • SPI: The number of passenger slip and fall events on a vehicle per [number] of vehicle revenue miles. • SPT: Reduce the number of passenger slip and fall events on a vehicle by [percent] per [number] of vehicle revenue miles over the next [time period]. ODOT SMS Workshop, May 7, 2019

  43. Safety Assurance • Management of Change – Not required for small public transportation providers • A transit agency must establish a process for identifying and assessing changes that may introduce new hazards or impact the transit agency’s safety performance. [673.27(c)(1)] • If a transit agency determines that a change may impact its safety performance, then the transit agency must evaluate the proposed change through its Safety Risk Management process. [673.27(b)(2)] ODOT SMS Workshop, May 7, 2019

  44. Safety Assurance • Examples of Changes – changes with safety performance impacts can come from many sources and may include: • Regulatory requirements • Audit results • City or regional planning • Service environment • New technology • New processes or procedures • Switching to new products (parts or chemicals) • New employee contracts ODOT SMS Workshop, May 7, 2019

  45. Safety Assurance • Continuous Improvement – Not required for small public transportation providers • A transit agency must establish a process to assess its safety performance. [673.27(d)(1)] • If a transit agency identifies any deficiencies as a part of its safety performance assessment, then the transit agency must develop and carry out, under the direction of the Accountable Executive, a plan to address the identified safety deficiencies. [673.27(d)(2)] ODOT SMS Workshop, May 7, 2019

  46. Safety Promotion ODOT SMS Workshop, May 7, 2019

  47. Safety Promotion • Competencies and Training • A transit agency must establish and implement a comprehensive safety training program for all agency employees and contractors directly responsible for safety in the agency’s public transportation system. The training program must include refresher training, as necessary. [673.29(a)] ODOT SMS Workshop, May 7, 2019

  48. Safety Promotion • Training documentation may include: • Records of training needs analysis for curriculum development • Curricula for initial and refresher training • Training schedules and records of all completed training • Procedures for revising training materials ODOT SMS Workshop, May 7, 2019

  49. Safety Promotion • Safety Communication • A transit agency must communicate safety and safety performance information throughout the agency’s organization that, at a minimum, conveys information on hazards and safety risks relevant to employees’ roles and responsibilities and informs employees of safety actions taken in response to reports submitted through an employee safety reporting program. [673.29(b)] ODOT SMS Workshop, May 7, 2019

  50. Safety Promotion • Documentation of safety communication may include details about: • Objectives of the communication • Content • Target audience • Format • Frequency of the communication • Ways to ensure communication was understood. ODOT SMS Workshop, May 7, 2019

More Related