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Which of the following is not the traditional segment type? Psychographic Demographic Geographic None of these. Answer: (d). Which of the following is not the characteristics of the services? Intangibility Perishability Seperability Heterogeniety. Answer: (c).
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Which of the following is not the traditional segment type? • Psychographic • Demographic • Geographic • None of these Answer: (d)
Which of the following is not the characteristics of the services? • Intangibility • Perishability • Seperability • Heterogeniety Answer: (c)
Which of the following is not the process of Marketing Management? • Analysis • Planning • Control • None of these Answer: (d)
Which of the following represent the acronyms of age groups? • SKIPPIES • DINKS • PUPPIES • All of the above Answer: (d)
In building customer satisfaction service quality can be measured on which of the following dimensions? • Reliability • Tangibles • Responsiveness • All of the above Answer: (d)
Which of the following is not the part of the triangle of service? • The organization • The customer • The systems • The people Answer: (a)
Which of the following is not the criteria for market segmentation? • Meaningful • Measurable • Reachable • None of these Answer: (d)
Which of the following is not the sub-category of outer-directed consumers? • Belongers • Experimentals • Emulators • Achievers Answer: (b)
Which of the following is the fundamental objective of successful marketing program? • Market positioning • Customer needs to be satisfied • Competitive benefits to be stressed • All of the above Answer: (d)
Which of the following is not the type of questionnaire design? • Dichotomous • Open ended • Observation • Semantic differential Answer: (c)
Which of the following is not the element of qualitative marketing research? • Projective techniques • Intensive techniques • Probability samples • None of these Answer: (c)
In marketing Information System, Macro Environment includes which of the following? • Economy • Buyers • Channels • Competitors Answer: (a)
Which of the following is not the stage in product life cycle? • Growth • Saturation • Obsolescence • None of these Answer: (d)
Which of the following is not the main characteristics of product mix? • Width • Depth • Consistency • None of these Answer: (d)
Which of the following is not the market penetration strategies for increasing the sales for an existing product in existent market? • Product diversification • Increasing current rate of use of a product • Attracting competitor’s customers • Attracting non-users of a product Answer: (a)
Which of the following is not the process applicable in delivery of service products? • Line Operations • Job Shop Operations • Intermittent Operations • None of these Answer: (d)
In normal marketing parlance, which of the following is not function of packaging? • Appeal • Convenience • Perform • None of these Answer: (d)
Which of the following is not the pricing strategy? • Geographical pricing • Psychological pricing • Product mix pricing • None of these Answer: (d)
Which of the following service is not rendered by the banks? • High net worth branch banking • Hub and spoke banking • Specialty branch banking • None of these Answer: (d)
Which of the following is the perspective that determines distribution profitability in financial services? • Channel profitability • Branch profitability • Customer profitability • All of the above Answer: (d)