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HARNESS THE POWER OF ONLINE MARKETING. DRIVING SUCCESS WITH DIGITAL MARKETING. TRENDS TO WATCH FOR. 20.3M Canadians have a MOBILE PHONE 6.6M have a SMARTPHONE. Mobile. Source: Canadian Wireless Telecommnications Association, May 2011, comScore via eMarketer, May 2011. Geolocation.
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20.3MCanadians have a MOBILE PHONE 6.6Mhave a SMARTPHONE Mobile Source: Canadian Wireless Telecommnications Association, May 2011, comScore via eMarketer, May 2011
Geolocation 63% look for stores/restaurants 4.4 times a month more than 40% research products and prices on their mobile phone Source: Ipsos Reid, May 2011
30% of SMEs use social media 21.5MFacebook Profiles Social Media Source: Facebook Source, SME Research Media U&A 2011
Group Buying 23% of Canadians have purchased a daily deal $26M worth of deals were sold in Canada…in June alone… BUY
% SMEs Planning To Use Online Media Current users:Plan to continue using (net likely) Newcomers: Plan to begin using media (very likely) Current Media Usage
Update Your Website Photos & Videos Contact Info Maps Opening Hours UP-TO-DATE & RICH CONTENT
SME Result 54%of small businesses update their sites less than once a month Only 2% of small businesses update their sites more than 5 times a month… …and saw 300% more traffic than those who update their site less frequently « The video has helped my business turn the heads of prospective customers and given me an edge over any competitor who lacks a video showcase. » - Bill Byrd, AALL Tech Transmission, Richmond (BC) Source: SiteKreator via ReadWriteWeb 2011
Get Found MY BUSINESS
Yellow Pages Case StudiesTM 1 Optimize keyword in URL = -33% Cost Per Call 2 Added a Phone Number = +30% number of Calls
Be Social Your Business
Tom Bihn – SME Success Story Chat Forum Blog
Group Buying SOMETIMESIT WORKS… SOMETIMESIT DOESN’T
Did You Get What You Paid For? SEM Optimized keyword and got 30% more calls How much am I spending? WEBSITE Updated 5x my website and saw an increase of 300% in traffic What’s my Cost per Lead? SOCIAL I tested a campaign on Facebook and I have 90 additional fans How many Calls became Sales?
Speak to over 9.2Munique visitors 1 in 2Canadians use our directory 24M Canadians expect a website Capture share of 3.7B searchesonline every month
User Behaviour Search is… The connection between intent and content
User Behaviour The 5 foundations of Search Marketing: • Get the Right Message to the Right Person In the Right Place at the Right Time and deliver the Right Experience
User Behaviour The 5 foundations of Search Marketing: Get the Right Message to the Right Person In the Right Place at the Right Time and deliver the Right Experience
User Behaviour • The 5 foundations of Search Marketing: • Right Message • Right Person • Right Place • Right Time • Right Experience
Search Behaviour: Search Patterns on Major Engines Google Live Yahoo Source- Eye Tracking II: Enquiro
User Behaviour Search is… The connection between intent and content
User Behaviour Search is… The connection between intent and content Intent = Keywords
Semantic Mapping in Search Consumer Reviews Nikon Reviews 5 Megapixel Testimonials SLR Canon “Digital Camera” Kodak Sony Small Size Easy to Use Digital Camera
“until I find you john irving” Content matched intent
“until I find you john irving” Contentmatched intent
Personalized Results • Organic listings 3, 4 and 5 personalized • Study of 16 individuals • Tracked History from a previous session • Provided listings based both on past clickstream and assumed place in buying funnel
How Important is the Area of Greatest Promise? Enquiro Microsoft Ad Relevance Test
How Important is the Area of Greatest Promise? Enquiro Microsoft Ad Relevance Test
SEO & SEM 44
User Behaviour Search is… The connection between intent and content Intent = Keywords
Keywords Brainstorm Competitors Search Engine Referrals Internal Search Function Natural Language Social Networks, Blogs, News
3 Keys To SEO • Content • Content • Content