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Sustainability of Q. Program Learning Objectives

This program focuses on the importance of sustainability in the long-term success of the HIV quality program. Participants will gain insights on improving program sustainability through strategies such as effective communication, remeasuring performance, and integrating quality concepts into daily work life.

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Sustainability of Q. Program Learning Objectives

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  1. Sustainability of Q. ProgramLearning Objectives • To understand the importance of sustainability to the long-term success of the HIV quality program • To have at least one idea for how to help improve program sustainability

  2. Sustainability of Q. ProgramStrategies • Communicating program success • Remeasuring performance • Building quality into daily work life

  3. Sustainability of Q. Program Strategies • Communicating program success • Develop system for employee reward and recognition • Champion staff through promotion of success stories • Exchange “best practices”

  4. Sustainability of Q. Program Strategies • Remeasuring performance • Remeasure performance at pre-established intervals • Review measurement data regularly • Respond to subpar performance in a systematic manner

  5. Sustainability of Q. Program Strategies • Building quality into daily work life • Make QI part of job descriptions • Incorporate quality concepts into new employee training • Provide ongoing quality training • Provide opportunities to participate in QI projects • Incorporate best practices

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