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Valued Leadership Development in DHS & OHA. Jeannine Beatrice Spring 2012 MPA Capstone Presentation Advisor, Doug Morgan. Valued Leadership Development in DHS & OHA. Background & Context Significance & Purpose Why Study Leadership Development? Themes in the Literature
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Valued Leadership Development in DHS & OHA Jeannine Beatrice Spring 2012 MPA Capstone Presentation Advisor, Doug Morgan
Valued Leadership Development in DHS & OHA • Background & Context • Significance & Purpose • Why Study Leadership Development? • Themes in the Literature • Research Questions & Methods • Findings • Conclusions • Acknowledgements
DHS & OHA Background & Context • Two largest state of Oregon Agencies • Most employees • Most customers • Serving all who live and pass through the state. • From food stamps, to elder-abuse investigations, to safe drinking and swimming waters
Leadership Needs in DHS & OHA Background & Context • Budget Reductions • New State law mandating an 11:1 staff to supervising manager ratio • High number of retirements • Not replacing • Major national and statewide health care initiatives • Demanding and visible public sector work
Leadership Development in DHS & OHA Background & Context • Leadership Model • Aspiring Leaders Program • Official Mentoring
Leadership Development in DHS & OHA Background & Context • Leadership Academy • 2002 to present • Cabinet-sponsored program • 6-months, 2-days/month
Significance & Purpose Why Study Leadership Development? • We don’t know what is valuable leadership development in the context of DHS & OHA, so • We don’t know how to support valuable leadership development in context of the organization
Themes in Literature • Leadership development: • Leaders are born and made • Dynamism and process • Organizations can promote or block • Promotes organizational strength • Studied & conducted in context of organization
Research Methods & Questions • Single-Group Survey • 188-Leadership Academy graduates • Baseline their own understanding of leadership development • Rate 17-leadership development activities • Add other activities not listed • Tell us a little about you
Findings • LA grads rated selves above average to stellar in their own leadership development understanding
Findings • Very participatory in leadership development activities • Reading, classes, working special projects, self-work, networking…. • Mentoring & coaching others • Self-work
Findings • Top-Five Leadership Development Activities: • Surrounded by Excellent Leadership (72%) • Working Across Organizational Boundaries (64%) • Unofficial Mentoring (60%) • Special Projects/Work Assignments (53%) • Exposure Cabinet-Level Leadership (49%)
Significance of Capstone Project • We now know what is valuable leadership development in the context of DHS & OHA, so • We are learning how to support valuable leadership development in context of the organization, and • We can de-centralize leadership development.
Conclusions • Structured Leadership Development • Gives the basics • Gives common leadership language • Gives permission & space to do self-work • Gives networking opportunities But • Integrate leadership development into the business
Conclusions • Personnel systems • Align cross-organizational and special project work assignments with goals of individuals, teams, and the organization • Offers protection & safety for stretch goals for both staff and the manager • Offers a feedback loop • Offers exposure and views of the organization outside of assigned work area
Conclusions • Interaction with cabinet-level administrators • Exposure to new perspectives • Challenges ones basic assumptions of how the organization works • Fosters unofficial mentoring, coaching, & modeling
Conclusions • Educate managers of the powers of unofficial mentoring
Conclusions • Educate managers of the powers of unofficial mentoring • You are being watched….. behave (model) accordingly
My Leadership Development? • Public Administration & Cohorts • EMPA & Cohorts • Leadership Development & Cohorts • Me & Cohorts
Acknowledgements • Professional & Academic….. • Thank you cohort! and professors • Thank you Yachi and the support crew, Davis & Phil • Thank you OHA COO Suzanne Hoffman & DHS COO Jim Scherzinger • Thank you DHS/OHA HR Office & Lisa Harnisch • Thank you Leadership Academy Alumni • Thank you Mike Morris & Madeline Olson
Acknowledgements • Personal….. • Thank you survey guru, Jay Grussing, MPA • Thank you husband, Tuesday dinner maker • Thank you friends, Cindy, Michelle, and Lala
Valued Leadership Development in DHS & OHA Jeannine Beatrice Spring 2012 MPA Capstone Presentation Advisor, Doug Morgan