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Learn about the purpose, process, and essential qualities of effective coaching, along with tools like the Wheel of Life and Myers Briggs Type Indicator. Understand the GROW model and how to ask the right questions to guide individuals towards their goals.
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Coaching for Improvement Lester Freckleton
Coaching for Improvement 5 P’s • Purpose • Process • People • Pitfalls • Products
Coaching for Improvement Purpose What is Coaching? ‘Unlocking a person’s potential to maximise their own performance – it is helping them to learn rather than teaching them.’ John Whitmore
Coaching for Improvement Purpose Why Coach? What is your experience?
Coaching for Improvement Process Contracting Setting the Stage Clarifying Goals Utilise models Creating a Feedback Loop
Coaching for Improvement Process (Models) GROW Goal Reality Options (or Obstacles) Will/What next (or Way Forward)
Coaching for Improvement People What are the most important qualities coaches should possess?
Coaching for Improvement People Empathy, Experience, Integrity, Personal Chemistry, Personal Style, Responsiveness, Sense of humour, Specialized expertise.
Coaching for Improvement People
Coaching for Improvement People Remember Coaching is about the person being coached not the coach!
Coaching for Improvement Pitfalls Distraction Trying to act like a boss Being unclear. Sharing opinions instead of defining the problem.
Coaching for Improvement Products Wheel of Life Myers Briggs Type Indicator (MBTI). DiSC tool. Belbin.
Coaching for Improvement Process (Models) GROW Goal Reality Options (or Obstacles) Will/What next (or Way Forward)
Coaching for Improvement Process Use Questions To understand Situation To explore options To identify actions
Coaching for Improvement Process GROW G= Goal Questions What do you want to achieve? What is your desired outcome? What would you like to see in the next 6 months?
Coaching for Improvement Process GROW R= Realities Questions Where are you now? How far are you from achieving your goal? What is stopping you from achieving your goal?
Coaching for Improvement Process GROW O= Options Questions What are the options open to you? What is your plan? How can you make your plan a reality?
Coaching for Improvement Process GROW W= What Next Questions What will be your first step? When will you start? What resources will you need?
Coaching for Improvement Process
Coaching for Improvement GROW Think about a challenge you have related to work? Problem or Aspiration.