FLAG Telecom Reliance Communications

FLAG TelecomReliance Communications

Agenda • FLAG Telecom Overview • FLAG’s Global Network • Horizontal Expansion • Reliance Communications

About FLAG • We are a leading provider of international network transport, connectivity and data services to the world’s telecoms & Internet communities • Our services provide the foundations underpinning the networks of many of the world’s largest and best known telecom operators, ISPs and content providers • These services are delivered over a high performance, global fibre-optic network that we operate • Our key strength is our ability to bridge the diversity that exists between distant telecommunications markets, making it easier for our customers to do business internationally • We offer connectivity and facilitate communications between the world’s major business markets and other high-growth economies throughout Asia, Europe, the Middle East and the USA • We aim to set the standard for excellence in providing a range of services that demonstrate superior quality, value and flexibility • We are an agile, multi-cultural and regionally-focused organisation with a healthy financial position and forward-looking strategy

Reliance Anil Dhirubhai Ambani Group (Reliance ADA Group) Power Natural Resources Communications (RCL) Media & Entertainment Financial Services Infrastructure Our corporate status • FLAG Telecom is a wholly owned subsidiary of Reliance Communications Ltd (RCL), a member of the Reliance Anil Dhirubhai Ambani Group of companies • RCL listed March 6 2006 on Bombay Stock Exchange and National Stock Exchange in India • Reliance ADA Group is one of the three largest business houses in India • Net worth of ~US$ 6 billion, net assets of ~US$ 7 billion and a market capitalisation of ~US$ 26 billion • FLAG Telecom is the international telecoms arm of Reliance ADA Group. • The significant resources of our wider company, Reliance ADA Group, provide a source of stability and a solid platform from which to pursue our business objectives. • We leverage our combined skills and resources as a single, unified team to differentiate the services we provide to you

Our existing global fibre-optic,SDH network

Global MPLS/ IP network & peering • We own high-speed, low packet-loss global MPLS/IP network comprising 187 nodes. • Core IP backbone is complemented by peering with major content providers & ISPs (560+) at the world’s principal international IXEs.

New Builds – FLAG NGN • Announced 28th December 2006 - $1.5Bn cable build programme • Four new cable systems • South East Asia –India, Malaysia, Singapore, Indonesia, Vietnam, Philippines, Brunei, Hong Kong • East Africa – Kenya, Mozambique, Republic of South Africa, Tanzania, Madagascar, Mauritius • Mediterranean – Greece, Cyprus, Turkey, Malta, Libya, Lebanon • Trans-Pacific – US West Coast, Japan, China and Hong Kong • Simultaneously rolled out over the next 36 months • Integrated with rest of FLAG systems to create a FLAG NGN Global Network • An all IP network with an evolution path for creation of a host of new services

System 4 System 4 System 3 System 1 System 2 Underserved Regions Geographical Expansion - Need FA-1 FEA FNAL • Provide truly seamless high capacity global connectivity. • Extend reach and augment capacity to underserved regions PriMetrica, Inc. 2006

System 1 – South East Asia Cable Route

System 2 – East Africa Cable Route

System 3 – Mediterranean Cable Route

System 4 – Trans-Pacific Cable Route

Only Indian Telco with Value Proposition over Entire Telecom Value Chain

Who do Reliance serve? • Over 34 million consumers in India • Over 1 Million individual global consumers • Over 200 major global carriers • Over 250 MNCs • Over 600 Indian large enterprises • Over 10,000 Indian SMEs

Portfolio delivered through global network National • 67,000+ RKms intercity backbone • Ring & Mesh architecture • Largest MPLS enabled core network International • FLAG 65,500 RKms undersea OFC network • PoPs in 40 countries across 4 continents • Leadership in MEA and Asia

Only Operator to Dimension Network Ahead of Exponential Growth Coverage at a Glance % of Urban Population Covered 98.25% % of Rural Population Covered 67.00% % of National Highway Covered 94.31% % of Railway Covered 93.19% % of Total Population Covered 54.66% Number of Towns Covered 6,000 Number of Villages Covered 350,587 Customer Capacity 37 million Highest Coverage of any Private Operator

Delhi 40 X 10 Gbps Backbone Jaipur Bhopal Collector Network 40 X 10 Gbps DWDM Ring A’bad DWDM terminal Nagpur ADM Mumbai Hyderabad Vijaywada Bangalore Chennai Typical Intercity Network Architecture High Redundancy • Ring & Mesh architecture; 137 rings across India • Cities connected on rings • Metros have >3 alternative paths

500+ Enterprise customers • 50+ MNC’s • 25+ large domestic and International banks • 5 Large Telcos • 100+ Manufacturing / Pharma & FMCG companies PLAN  DESIGN IMPLEMENT OPERATE SOFTWARE AS A SERVICE (SaaS) Application infrastructure on a shared basis Mailing, Mail Protect, Web space, FTP space, DB space, Web Collaboration, ERP, HR, Payroll, Sales, CRM PROFESSIONAL SUPPORT SERVICES IT Skill sets on a shared basis Application, DB, OS, Network , Security, Storage, Monitoring, Reporting VIRTUAL DEDICATED INFRASTRUCTURE IT infrastructure on a shared basis Processors, Storage, Backup, Security, Local Network • ERP • Intranet • Core banking • ATM switches • SCM • CRM • Transaction Websites • NAPs • Sales Automation • E-trading • E-education • R&D • Disaster Recovery IT infrastructure on a Dedicated basis Equipment on Lease – servers, switches, firewalls, routers, storage boxes etc. etc. DEDICATED HOSTING INFRASTRUCTURE COLOCATION & DATA CENTRE BUILD Facility infrastructure on a Shared basis Hosting Space, Power, Data Cabling,Sitting space, Accessories, Vsat space Data Centre and IT Infrastructure Services

Call Centre • Launched services in 2002 as a BPO player with a Fortune 100 bank as our first international customer • 4,000 seats capacity with an expansion plan to upgrade to 10,000 seats within 24 to 36 months • Providing customer services in 10 languages • Currently employs over 8,000 customer service representatives and plan to increase the number to 20,000 • Provide both Voice & Transaction processing services catering to the needs of Telecom, BFSI and Energy verticals • Serve more than 35 mn. customers spread over India, USA, Canada, UK, Australia and New Zealand. Support more than 200 processes and process over 180 mn. calls per annum

National Network Operations Centre • Operates and manages 250 MCNs, 200 unmanned repeater stations, 9,500 BTSs and 5 international Gateways, in addition to surveillance of 87,000 Rkms of OFC • Monitors the pan-India network on 24x7x365 basis on two large video walls each with 80 screens spanning a length of 100 feet • 110,000 square feet with a seating capacity of 200

1 2 3 4 Thank You The information in this presentation is provided for information purposes only. All reasonable efforts are used to ensure and maintain accuracy at the time of publishing. Future events may change its accuracy. No representation or warranty is given by any person as to its accuracy or completeness and it should not be relied upon. Individuals and cultures from around the world have, for millennia, expressed and communicated their identities, values and ideas as symbols and diagrams, often within a circular format. By such means, simple but effective communications have been enabled between people. Similarly, FLAG Telecom is an enabler for international communications, helping people and companies throughout the world to connect, to exchange information, and ultimately to do business with one another. Simply and clearly. • A Japanese family crest, defining heritage (Asia) • An ancient celtic symbol (Europe) • Kufic calligraphy (Middle East) • A Texan cattle brand, defining an area of coverage (USA) www.flagtelecom.com

FLAG Telecom Reliance Communications