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Oracle Master Data Management:. Portfolio Overview, Strategy, and Best Practices. Jody Clayton Director, Master Data Management/Data Quality North American Applications Sept 29 th , 2014. Agenda. MDM/DQ Portfolio Overview MDM/DQ Strategy Best Practices Customer Panel. Competition.
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Oracle Master Data Management: Portfolio Overview, Strategy, and Best Practices Jody Clayton Director, Master Data Management/Data Quality North American Applications Sept 29th, 2014 Oracle Public
Agenda MDM/DQ Portfolio Overview MDM/DQ Strategy Best Practices Customer Panel Oracle Confidential – Internal/Restricted/Highly Restricted
Competition Globalization The CEO Agenda 1 Volatility CEOs now indicate growth as the #1 priority. Controlling costs remains key to make that growth sustainable. Margins Risk Uncertainty Source: Gartner CEO Survey 2012, Mark Raskino, Vice President & Gartner Fellow
Barriers to Modernization DANGER OUTDATED TECHNOLOGY 40% 5% Annual Projected Global Data Growth Growth in IT Spending After 1 Year, 27% of all business data needs to be updated
Data Everywhere XML Point to point integration Rekeying of data Data Inconsistency Oracle Confidential – Restricted
Single Source of Truth Source systems Oracle MDM Target systems Oracle Confidential – Restricted
Today’s MDM – Requires Interaction with External Data …with the critical new requirement of Big Data Offline Customer Data Web Social Collaboration Big Data Analytics Big Data Stores Social Media Streams Mobile Company Website Partners Oracle MDM SaaS Applications in the Cloud Email
Types of MDM Vendors Platform Toolkit Application Oracle $ $ $ $ $ $ Oracle Confidential – Internal/Restricted/Highly Restricted
The Oracle Enterprise Portfolio MDM provides The Foundation for Enterprise Information Contact Center In Store Field Service Social Direct Sales Best of Breed Applications Mobile Oracle Value Chain OracleERP Oracle CX Oracle EPM Oracle HRMS Channel Sales Web Foundational Services Oracle Cloud Infrastructure and Platform Services Oracle Integration and BPM/SOA Tools Oracle Mobile, Portal and Content Tools Oracle MDM, BI & Decisioning Tools Deployed modularly for discrete business problems or as a suite of applications to address touch points across global organizations. Open and standards based, enabling extension and integration with existing and third party solutions Complete portfolio of best-of-breed solutions to deliver better customer experiences Oracle Confidential – Internal/Restricted/Highly Restricted
Enterprise Grade MDM Modern. Purpose-Built. Multi-Domain. Unlimited Sources “Big Data” Oracle MDM Data Governance & Compliance CRM OLAP/BI Enterprise Analytical MDM WEB.COM ERP Enterprise Data Quality Legacy… SFA SCM ERP Customer Product Location Supplier Employee Financial Asset SFA Multiple Common Enterprise Schema & Service Options MDM Platform Portfolio Oracle Fusion Middleware Oracle Exa* / Database
Enterprise Data Quality Tool Palette Projects Data Quality Process Exceptions Write Good Data Check & Audit Read Understand Standardize Confirm Correct View Data Results
Oracle Product Hub Social Collaboration Item Management Help Notifications Item Enrichment Item Rules Data In & Data Out Oracle Confidential – Internal/Restricted/Highly Restricted
Oracle Supplier MDM D&B Data In Hierarchies Supplier Registration Notifications Search Results Supplier Data Management Oracle Confidential – Internal/Restricted/Highly Restricted
Oracle Site Hub Hierarchies Favorite Sites Site Management Notifications Oracle Confidential – Internal/Restricted/Highly Restricted
Oracle Customer Hub Data In Match & Merge Favorites Hierarchies Oracle Confidential – Internal/Restricted/Highly Restricted
Oracle Data Relationship Management Task-driven user interaction Shortcuts to comparison, analysis, reporting and audit functions Quick search for nodes Simplified presentation of data Easy access to lists of relationships Pagination of hierarchy nodes in tree Details for selected property
Oracle Data Relationship Governance Available Request Actions Workflow path Request items Item details based upon workflow task configuration Workflow tags Comments and request activity Oracle Confidential – Internal/Restricted/Highly Restricted
Oracle Investment Themes User Experience Industry Innovation Business Agility Oracle Confidential – Restricted
Oracle MDM: Investment and Differentiation Areas BPM & Integration Platform Industry • Tailored for Industry • Targeted towards Pain Points • CompreshensiveMDM Platform • Next Gen, Cloud Ready MDM • Pre-Cabled , MDM Aware • Foundation Components Governance & Content Enterprise Grade Thought Leadership • Social Stewardship, Semantics • Additional Hubs / Domains • Information Data Governance • Data Services • Published Benchmarks • Engineered Solutions
Best Practices Panel Brian Kleber, Josh Freeman Michael C Oracle Public
Best Practices Panel • First American Financial Corporation is a financial services company and leading provider of title insurance and settlement services to the real estate and mortgage industries. • Oracle MDM/DQ: Fusion Customer Hub, EBS GL Setup, EPM, InsBridge, DRM (2015) • Business Case: • Dirty data produces challenges when trying to answer key business questions quickly and with confidence. • To much time was spent gathering, reconciling, & cleaning disparate data related to customer, finance, and rates & fees. • VMware, Inc. is a U.S. software company that provides cloud and virtualization software and services, and was the first to successfully virtualize the x86 architecture. • Oracle MDM/DQ: Oracle Customer Hub, Product Data Hub, Data Relationship Management • Business Case: • Inconsistent foundational data challenges caused disruption to core processes across VMWare. • Product and Customer Data were areas of focus along with key business process. • The business was demanding accurate and timely data to drive business decisions. • Cummins Inc. is a Fortune 500 corporation that designs, manufactures, and distributes engines, filtration, and power generation products. • Oracle MDM/DQ: Customer Hub, Product Hub, Supplier Hub, Supplier Lifecycle Management, Enterprise Data Quality Suite and Data Relationship Management • Business Case: • We are more global and have more products • We are less vertically integrated - we machine less, buy more • These changes drive much more complexity in our supply chains • Our customers’ expectations are escalating Oracle Confidential – Internal/Restricted/Highly Restricted
Oracle Open World MDM/DQW Sessions Oracle Confidential – Internal/Restricted/Highly Restricted