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Agenda. In the news Results of Round Table What is Microsoft doing? What is Community doing? Future Sessions Close. In the News. SLABS this Saturday Office 2010 and SharePoint 2010 have reached Technical Preview SharePoint 2010 Sneak Peak http://SharePoint.Microsoft.Com
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Agenda • In the news • Results of Round Table • What is Microsoft doing? • What is Community doing? • Future Sessions • Close
In the News • SLABS this Saturday • Office 2010 and SharePoint 2010 have reached Technical Preview • SharePoint 2010 Sneak Peak • http://SharePoint.Microsoft.Com • Office 2010 Videos • http://www.microsoft.com/office/2010/ • Tech-Ed SharePoint Sessions Finalised • www.tech-ed.co.za
Results of User Roundtable • User • I have a SharePoint site, but now what? • How should I use this thing? • How do I get value from this thing? (why) • Technical Challenges • Migration from other systems and SharePoint • Office 2003 and 2007 mix • Performance (WAN)
Results of User Roundtable • General Agreement • Poorly planned and architected implementations (not physical but information architecture) • SharePoint driven by IT, business told to use it, but left hanging • Lack of “correct” training for the customer’s implementation • Stuck and don’t know how to move forward
Suggestions • C-level sponsorship • Dedicated Business Person Responsible for getting value from SharePoint • Centre of Excellence • Power Users who drive knowledge and value • Internal Community • Internal Community Site
What is Microsoft doing? • SPDPS + BVPS for “Agreement customers” • Buzz Days for “Agreement” customers • Gear Up Resources • Online Training for Power Users / Users • Office Online • Training Videos and How To’s for MOSS • Training Videos and How To’s for WSS • Download to desktop, download to SharePoint • Tech-Ed • “SharePoint, built it and they will NOT come”
What is Microsoft doing • Blogs • GetThePoint • EndUserSharePoint.com • YouTube Videos • http://www.youtube.com/profile?user=GetStartedSharePoint • Podcasting Kit for SharePoint • Community Kit for SharePoint • Productivity Hub (Veronique will cover this)
What is SDPS? • SDPS = • “free” 1, 3, 5 , 10 or 15 day pre-defined planning service • Specifically for SharePoint deployment • Provided by Microsoft • Delivered by partners • Used by qualified customers worldwide SharePoint Deployment Planning Services
What is BVPS? • What are Business Value Planning Services (BVPS): • Partner initiative where partners deliver a 3, 5, 10 or 15 day service engagement to drive customer adoption and create new Partner Services opportunities. • Joint Investment model where Microsoft and Partner share cost • Easy for the customers to consume since the offer is the same regardless of partner • Inexpensive engagement designed to scale, with costs equivalent to DDPS • Targets customers who WANT to adopt • Goals: • Reduce the cost/uncertainty of adoption. • Create a customized business process solution using Information Worker (IW) technologies • Develop relationship between customer and partner • Demonstrate Adoption Best Practices
User Adoption Resources • GearUp • BuzzKit • Posters • User Training • Super Users • Communities • Productivity Hub • Training Portal • Community
What is Community doing? • Assemble “Community Site” Template • Based on my experience at ABSA • Input from Microsoft Productivity Hub Template • Input from you, the community • On the informationworker.co.za web site • Roadmap to readiness (for power user, dev, it pro etc) • Page on IW with “how to get started path” • Page on “how to choose the correct training?” • Training providers in SA • Improve discussion areas, specific area for power users • SLABS have power user labs • SharePoint Chop Chop Sessions focused for end user tasks e.g. Gather feedback
Ideas That We Scrapped • SharePoint End/Power User Conference • Road show at organisation’s premises
What Could Partners Do? • Educate customer on the problem • Build adoption into project plan • Hook in with training partners to deliver relevant training
What has worked for some customers in the room • Bragging Site – when user/dept has done something well, they can share it with others so others can get in touch to see how it was done • Brown bag sessions – an hour session where everyone from company is invited to watch a presentation on tips/tricks etc. Could give something away • Hide SharePoint from users – partner did some clever “dev” which means users don’t even know they are using SharePoint. Their day to day task means that “stuff” just ends up in SharePoint without users understanding that
Future Meetings • Sept • TechEd Feedback (Rob to deliver) • Live Meeting (Zlatan to come in) • Anyone else... • Oct • Governance / Architecture Panel Discussion • Nov • SharePoint 2010 Overview and What’s New (Michael) • Dec • Social Event • Jan • Visual Studio 2010 + SharePoint Dev Session (Rob) • Feb • SharePoint + Office 2010 RoundTables • March • BI in SharePoint • April • Fast ESP in SharePoint