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Improving Warehouse Efficiency. With Zebra Wireless Mobile Printers. 1. Mobility in the warehouse. agenda. Who is Zebra? What’s it all about? Why is it relevant? Real world case studies Application analysis Information sources. Zebra Technologies. who is Zebra?.
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Improving Warehouse Efficiency With Zebra Wireless Mobile Printers 1
Mobility in the warehouse agenda • Who is Zebra? • What’s it all about? • Why is it relevant? • Real world case studies • Application analysis • Information sources
Zebra Technologies who is Zebra? A Global Leader in Specialty Printing: “Zebra delivers innovative and reliable bar code and specialty label printing solutions to businesses and governments in 100 countries around the world. With more than 35 years of experience and over four million printers sold, Zebra is the trusted brand for 90% of Fortune 500 companies.”
Zebra Technologies • 2004 revenues of $663 million • 45% of sales outside North America • $3 billion market capitalization • >4m units shipped • c.30% market share • Our product range: Card Supplies RFID Mobile Desktop Tabletop
bringing change to the warehouse: * new flexibility * new productivity * new economics * new benefits * new work methods * new technology Mobility in the Warehouse what’s it all about?
using technology: • * mobile computers * mobile printers * WLAN What’s it all about? • moving label printing from the desktop to the operator:
looking at money NOT JUST product features What’s it all about? what’s it all about? • moving label printing from the desktop to the operator: • using anew focus • * business improvement • * business benefits • * ROI payback
5 Zebra QL420’s delivered major business benefits: goods-in / receiving 400 hrs / €5600 saved per year errors cut from 4/day to 1/week “bulk breakdown” / put-away 450 hrs / €6300 saved per year errors cut from 10/day to 1/week ROI payback in 6.5 months What’s it all about? tested & proved in Q1 2003 in Zebra’s own DC, Preston UK
each operator is given a handheld terminal - each operator is given a Zebra QL420 mobile printer barcode data label data What’s it all about? • application overview: • both devices are connected to the IT system by wireless LAN Warehouse IT system
77% of surveyed end users use bar code labels 46% of bar code label users use thermal printers 34% of thermal printer users chose Zebra How relevant is it? • relevant from a bar coding perspective: - Zebra survey of 400 European end users:
51% of surveyed end users use Hand Held Terminals 30% of surveyed end users have a wireless network 22% of remaining end users plan to install WLAN How relevant is it? • relevant from a mobile computing perspective: - Zebra survey of 400 European end users:
lack of flexibility :- 36% of surveyed end users lack of space :- 8% of surveyed end users walking time :- 8% of surveyed end users How relevant is it? • relevant from a warehouse problems perspective: - Zebra survey of 400 European end users:
Who is already doing this? • EMEA reference site list:
ROI payback estimated at 108 days Reference sites • example: TNT Express (Benelux) • is replacing desktop printers with Zebra QL420 mobile printers • QL420 investment based on: * man hour savings * increased flexibility * reduced errors
30% of items arrive without labels • these items are labelled at goods-in • all items must leave within 12 hours • labelling efficiency is the key Reference sites • area of interest : most items require no “intervention”
Reference sites • example: DHL (Sweden) • is using Zebra QL320 mobile printers • QL320 investment based on: * man hour savings * faster processes * increased productivity
ROI payback estimated at £22k / €31k p.a. Reference sites • example: Halfords (UK) • is replacing desktop printers with Zebra QL420 mobile printers • QL420 investment based on: * saving up to 42 man hours per week * increased warehouse productivity * reduced errors - alternative would be major warehouse re-design.
items arrive in bulk containers • but are traded in smaller units • so have to be repacked • e.g. spare parts, components, software, pharmaceuticals, books, CDs & DVDs, clothing. Reference sites • Halfords areas of interest : 1) “bulk breakdowns”
re-useable plastic containers • sent to >450 store destinations • often changed during picking • each change requires a new label taking up to 5 minutes. Reference sites • Halfords areas of interest: 2) “tote” shipping units
Reference sites summary • customers who should be interested: smaller, less structured supply chains incoming goods not already labelled 1 pallet = multiple line items 1 shipment = multiple SKU’s outgoing goods incomplete cases modified cases variable consignments • result = strong ROI / payback case for mobile printing • sectors = 3PL, electronics, automotive, cd & dvd retailing.
Information sources • website • (www.zebra.com/en/mobileroi.htm)
information sources • ROI calculator – see how much you can save ! • (http://www.zebra.com/is/roicalc.htm)
Conclusion Zebra wireless mobile printers help prevent costly mistakes and save operator walking time. The result is a rapid ROI and increased service levels.