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By: Nthabiseng Mosupye

GITO Portfolio Committee 30/05/2012. By: Nthabiseng Mosupye. IT challenges and resolutions. Disaster recovery No backup or disaster recovery. The DCS is consolidating business systems servers to SITA which will provide backup and virtualization.

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By: Nthabiseng Mosupye

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  1. GITO Portfolio Committee 30/05/2012 By: Nthabiseng Mosupye

  2. IT challenges and resolutions • Disaster recovery • No backup or disaster recovery. • The DCS is consolidating business systems servers to SITA which will provide backup and virtualization. • Agreement signed with SITA and migration exercise has commenced. • Server Rooms • No proper server rooms in all DCS sites and old switches • Plans are in place to replace the switches and build proper server rooms at all sites

  3. IT challenges and resolutions • Connectivity • Data lines connectivity is a challenge in all the sites. • Migrating to the SITA VPN will also address the connectivity challenge; and • Remote sites will be equipped with Visualized Satellite (VSET) for better connectivity. • Access control • Network Admin provides access to DCS network & the applications. • Network Admin to only have the authority to provide access to the DCS network; and • Corrections Co-ordinators in the centres will be responsible for providing access to the applications systems.

  4. IT challenges and resolutions • RDOMS initiated by a URS that was crafted by SITA during 2006 , scope core modules: • Offender Personal and Crime Related Information • Assessing and Profiling • Sentence Planning and Management • Centre Management • Placement Management • Movement and Transfer Management • Rehabilitative Intervention Programme Management

  5. IT challenges and resolutions • RDOMS Project is delayed due to contract, quality and completeness of work. • The plan is in a place to revive the project by: • testing the system • gap analysis • Mitigation steps will be put in place to close the identified gaps.

  6. Management of IT consultants • Recruitment Model Used Prior to SITA • Recruitment Model Used After the Establishment of SITA • Number of Consultants to date • June 2011 : about 30 consultants were released • June - November 2011 : 11 consultants resigned on their own • April 2012 : 26 more consultants were released • currently 14 consultants with a month to month agreement • Month to month agreement to allow continuation of business operations. • Tender 570 to acquire IT services is awaiting approval - month to month agreement will be terminated.

  7. Consultant exit strategies • Review of job assignments of consultants and to define key performance indicators for the transfer of skills • Pairing consultants with business officials as part of the skill transfer and monitor through weekly progress reporting meetings. • Professional development planning for officials to enhance technical, administration and management skills

  8. Filling of funded vacant IT posts • Chief Deputy Commissioner: GITO took over the office from 16 January 2012 and facilitated the following appointments: • Deputy Commissioner: Application Development appointment awaiting approval • Deputy Commissioner: IT Infrastructure Management advertised • Director: ICT Infrastructure and Telephony advertised • Deputy Director: Infrastructure Security appointed • Deputy Director: Policy Coordination appointed. • 3 Assistant Directors: Network Controllers appointed • GITO support staff comprising of 3 positions are also in a process of being filled.

  9. SITA Payments

  10. Projects for the past 5 years

  11. Projects for the past 5 years

  12. IT governance processes • Develop/review governance controls according to international standards (processes and/or procedures) as prioritised • Implement a validation framework to determine and ensure the validity of the business-IT alignment • Ensure proper governance within the ICT environment of DCS.

  13. IT governance processes • Establishment of IT steering committee comprising of business stakeholders for monitoring. • Policy Procedure • Information Security system (ISS) Policy to be Developed followed by the development of the policy procedure including: • Email and Email Etiquette • Password • Internet/Intranet • Mobile Cards

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