1 / 16

Project Management Office: Goals and Expectations

Project Management Office: Goals and Expectations. Agenda. PMO Questions PMO Goals Project Structure Escalation Model Expectations. PMO Questions. What is the purpose of the PMO? What are the goals of the PMO? How will projects be executed? How will project issues be resolved?.

jerrod
Download Presentation

Project Management Office: Goals and Expectations

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Project Management Office:Goals and Expectations New Mexico State University

  2. Agenda • PMO Questions • PMO Goals • Project Structure • Escalation Model • Expectations New Mexico State University

  3. PMO Questions • What is the purpose of the PMO? • What are the goals of the PMO? • How will projects be executed? • How will project issues be resolved? New Mexico State University

  4. PMO Goals • Primary Goals • Streamline project request pipeline • Define process for submission and prioritization of projects • Manage project portfolio • Foster better prioritization of projects • Actively engage the UNO DC prioritization committee as a decision making body • Goal is to have a 6 months lead time for any project • Goal is to prioritize projects for a 6 month to 1 year period • Minimize the number of “Emergency Projects” • Provide project management guidelines • Standardized, repeatable and successful project execution • Create tools and standards New Mexico State University

  5. PMO Goals • Primary Goals • Provide a framework for resource allocation and tracking • Resource time to be tracked by Project Manager(s) • Be a catalyst for risk identification and issue resolution • Disseminate information on current projects New Mexico State University

  6. Project Structure • Key Players • Project Sponsor • Provides executive level support to a project • Responsible, along with the project manager(s), to create a Project Charter that embodies the scope of the project and the mandate to execute it New Mexico State University

  7. Project Structure • Key Players • Project Manager(s) • Functional and Technical • Ultimately responsible for success of the project • Responsible for following project execution processes under advisement from the PMO • Responsible for resource identification, assignment and tracking New Mexico State University

  8. Project Structure • Key Players • PMO • Responsible for engaging the UNO DC prioritization committee to prioritize the project • Ramps up the project from initiation to Project Charter • Oversees project execution through closure • Works with the Project Manager(s) to gather requirements and provide estimates • Assists with timeline creation and tracking; ultimate responsibility rests with the Project Manager(s) • Creates a matrix to categorize projects and defines the sub-processes needed for each project • Example: Do we need a communication plan? New Mexico State University

  9. Project Structure • Key Players • Most important layer • Developers, DBAs, System Administrator and Functional experts working as a cross departmental team to ensure success of the project New Mexico State University

  10. Project Structure • Our primary role in a project: • Owners of project execution process • Consulting • Oversight • Issue Resolution • Provide Executive Support • Project Charter PMO Project Sponsor(s) • Project process consulting • PMO assists with requirements gathering andestimation • Issue Resolution • Project Manager(s) create timeline and otherdocumentation Project Managers (Technical/Functional) Developerfrom ICTEAS DBAfrom ICTDBA Sys-adminfrom ICTUSA FunctionalExpert New Mexico State University

  11. Project Structure • PMO will manage a project when… • It is explicitly charged with execution bya Project Sponsor • PMO will assign a Project Manager from its team • PMO will manage project resources • PMO will be responsible for the success of the project New Mexico State University

  12. Escalation Model • PMO will act as third party for issue resolution when … • PMO standards are not being followed • PMO can be the initiator in this case • Request for escalation by a Project Manager • PMO identifies an adverse risk to a project • PMO is the initiator in this case • Escalation is time bound New Mexico State University

  13. Escalation Model • Level 1: • PM escalates to PMO • PMO documents issue and attempts to resolve • Level 2: • PMO escalates to Sponsor if Level 1 fails • Level 3: • PMO escalates to Executive Level if Level 2 fails New Mexico State University

  14. Expectations • PMO Charter under review by executive management • Please be patient with us • We are defining the project processes • We will release a project process handbook soon • There will be a learning curve • A new process always leads to a change in culture and mindset • Flexibility in adapting to different situations is the key • There is no cookie cutter formula for project management. There are only guidelines. New Mexico State University

  15. We are open to ideas. New Mexico State University

  16. Questionsict_pmo@nmsu.eduorContact: Pam Jeffries646-7224 New Mexico State University

More Related