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Warranty Analysis. sales@beanalytic.com. http://BEanalytic.com. Why. Customer Value Proposition Improve field reliability of the products Reduce downtime of products Supplier Value Proposition Reduced warranty costs
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Warranty Analysis sales@beanalytic.com http://BEanalytic.com
Why • Customer Value Proposition • Improve field reliability of the products • Reduce downtime of products • Supplier Value Proposition • Reduced warranty costs • Better planning of funds, inventory & logistics because to more accurate warranty forecasts (while estimating and setting targets for EBIT, net working capital, etc) • Profitable pricing of extended warranty/services • Increase brand reputation & customer loyalty • Useful as lesson learnt for next generation products http://BEanalytic.com
How • Utilizing field failure data collected during warranty period • Improve products • Identify and prioritize field failures which can increase reliability and reduce warranty cost significantly • Initiate design/process changes and implement them to mitigate or contain priority field failures • Forecasting warranty • Create stochastically models to capture failure trends at failure mode level • Generate forecasts from the models at failure model level and roll them up to product levels • Forecasts should based on requirements like failure count for inventory planning or recall strategy, costs for reserving amount to pay warranty, costs of extending warranty http://BEanalytic.com
Warranty Analysis Improve Products Field Failures Improve Prioritize Fix Identify Forecasting Recall ? Data Make Decision Extended Warranty Model Estimate http://BEanalytic.com