St. Mary’s County Government

1. St. Mary’s County Government Citizens Academy September 4, 2018 6-9 PM

2. It is the responsibility of St. Mary’s County Government to preserve and enhance the quality of life by recognizing and protecting the unique character of St. Mary’s County as a rural Chesapeake Bay peninsula; foster economic growth and create an atmosphere of excellence by focusing and managing growth to create vibrant, attractive communities; by protecting the rural character and economy of the countryside, nurture the shoreline and adjacent waters and preserve and capitalize on the other natural resources and historical qualities in the county. Vision

3. St. Mary’s CountyGovernment will: • Be responsible and accountable to the County’s citizens • Provide high quality, cost effective and efficient services • Preserve the County’s environment, heritage, and rural character • Foster opportunities for present and future generations Mission

4. Strategic Plan

5. Overview of Administrative Services: County Administrator, Rebecca Bridgett, Ed.D. Acting County Attorney, David Weiskopf Chief Financial Officer, L. Jeannett Cudmore Human Resources, Catherine Pratson Chief Information Officer, Bob Kelly Communications Director, Tony Jones • Volunteer Opportunities • 2017 St. Mary’s County Government’s “State of the County” Video • Navigate Website Administrative Overview

6. County Organizational Chart

7. County Administrator’s Office

8. Appointed by the Commissioners • Implement Budget & Policy Decisions of the Commissioners of St. Mary’s County • Supervision of 11 County Departments • Oversight of Daily County Government Operations • Liaison to State and Federal Partners • Customer Service http://www.stmarysmd.com County Administration Overview

9. Citizen Engagement • Citizens Academy • Board Docs • Boards, Committees and Commissions • Public Forums, Public Hearings, Focus Groups, Surveys • News Releases, Social Media, Channel 95 • Website (311, E-notices, CodeRed, GIS) Customer Satisfaction • St. Mary’s County Switchboard • Resolution-Focused Performance Measures

10. Boards, Committees and Commissions (30 + Boards/3 Categories) • Legal Authority Boards • Zoning Board of Appeals • Building Code Board of Appeals • Economic Development Commission • Ethics Commission • Metropolitan Commission • Planning Commission Volunteer Opportunities

11. Appointed Boards • Adult Public Guardianship Review Board • Electrical Examiners Board • Historic Preservation Commission • Housing Authority • Human Relations Commission • Library Board of Trustees • Property Tax Assessment Appeal Board • Social Services Board • Tri-County Animal Shelter Board Volunteer Opportunities

12. Advisory Boards • Airport Advisory Commission • Agriculture Seafood and Forestry Board • Commission on Aging • Commission on the Environment • Commission for People With Disabilities • Commission for Women • Emergency Services Board • Family Violence Coordinating Council • Plumbing Fuel and Gas Board • Museum Division, Board of Trustees • Recreation and Parks Board • Transportation Advisory Committee • Wicomico Shores Golf Course Advisory Board Volunteer Opportunities

13. Volunteer Application and Resume • Current Vacancies • Meeting Schedule • Appointment cycles • Questions – call Diane Gleissner at (301) 475-4200 ext. *1700 http://www.stmarysmd.com/voluntr/ Volunteer Opportunities

14. 2017 State of the County Video Tony Jones Communications Director 2017 State of the County Video Report

15. County Attorney’s Office

16. General Legal Counsel • Civil Litigation • Legislation • Real Estate Transactions • Public Information Act • Civil Infractions • Planning Commission • Board of Appeals • Ethics Commission Office of the County Attorney County Attorney’s Office Overview

17. Patty Litten • SonyiaStaats • Vacant • Budget Analysts Finance Organizational Chart

18. Budget / Administration (6 Employees) • Budget development and monitoring • 11 Departments/5 Elected/ 17 State Agencies/Boards • Grants Administration (52 Awards) • Review CSMC financial agenda items • Debt service – GOB/Exempt Financing • $1.5 million savings from refunding 2009B Oct 2017 • Closed on Exempt Financing $5 million 1.78% • Sale scheduled for September 18th - $30 million • Financial system application security & training • Plan administration for OPEB and LOSAP trust Finance Overview

19. Accounting (7 Employees) • County-wide financial accounting & reporting • Payroll – 29,000 “checks and direct deposit advices” • Vendor – 13,000 “checks and electronic” • Billing and cash receipts – except Property Taxes (Treasurer) • Compliance and reporting – State, IRS, GASB • Annual audit (component units – BOE, METCOM, & Library) Procurement (4 Employees) • All purchasing – operating and capital • E-MD Marketplace – all formal solicitations $25,000 • 22 formal solicitations • 5,300 purchase orders/change orders (requisitions approved by Budget) • User requirements/ budgetary constraints/ fair and open competition • Grant compliance Finance Overview Continued

20. July – Sept 2018 • Start the new FY2019 • Pay & Process Final FY2018 Invoices • Process FY2019 Purchase Orders • Work on Audit FY2018 • Develop & Distribute FY2019 Approved Budget Book • Start FY2020 Budget - Calendar • Collect CY2017 Income Tax Oct – Dec 2018 • Energy Tax Refunds FY2018 • Instructions for FY2020 Budget • Complete Audit FY2018 & Present to CSMC • Set Parameters for FY2020 Budget • Mosquito Billing for Summer 2018 Jan – Mar 2019 • FY2020 Budget Training • Distribute FY2018 Audit • Complete CY2018 W2s & 1099s • Review FY2020 Budget Submissions • FY2020 BWS & Recommended Budget April – June 2019 • Develop & Distribute FY2020 Recommended Book • FY2020 Public Hearing & Budget Approval • Approval FY2020 METCOM CIB & BOE Budget • Develop FY2019/FY2020 Transition Memos & Training • Work on FY2020 Procurement Plan • Start on FY2019 Audit What Year Is It?

21. Received the 2nd GFOA Distinguished Budget Presentation Award on FY2018 Budget Book • Submitting the FY2019 Budget Book to GFOA • Updated Flow Chart on Budget Process • Updated Operating Narratives to include Staffing • Updated Capital Improvement Project Sheets • Approved Impact Fee Methodology – based on dwelling size and being phased in over five years – FY19 average $6,280 • Member of METCOM Taskforce – updated chapter 113 – providing Commission with more flexibility and opportunity to better serve and expand it’s customer base. Finance Activity

22. County http://www.stmarysmd.com/finance • Budget • Audit • General Obligation Bonds • Look up a past check – “How do I?” http://www.stmarysmd.com/howdoi.asp • Check Open Bids State http://dls.maryland.gov/publications/ • Balance Sheet • Overview of MD Local Governments • Tax Capacity & Effort Finance On-Line Resources

23. Human Resources Department

24. The Mission of the Human Resources Department: • To administer the policies and procedures adopted by the Commissioners of St. Mary's County • To provide Employees with quality services and support • To assist employees in a caring, trustworthy, and timely manner • To serve an employee population of over 700 full and part-time employees Human Resources Mission

25. The Human Resources Department Manages: • Employment with County Government including recruitment and retention • Employee Benefit, Training, Recognition & Wellness Programs • Volunteer Community Support - Length of Service Awards Program & Volunteer Recruitment • Americans with Disabilities Act Coordination • Risk Management Human Resources Overview

26. Recruitment • New job openings are posted every 2 weeks • May apply on-line, in person, by fax, or mail • Applications are reviewed and rated based on education, experience, knowledge and skills required for the position • All applicants are notified of the status of their application • http://www.stmarysmd.com/hro/application/HRApplication.asp Human Resources

27. Retention • Employees have access to job training, in person and on line skills development, tuition reimbursement and a pilot student loan repayment assistance program. • Employee work-life balance is supported through flexible and compressed work schedules. • Employee satisfaction surveys, exit interviews and an anonymous on line reporting feature upholds our commitment to open and transparent communication. Human Resources

28. Recognition & Wellness • Recognition Programs: • Length of service awards • People’s choice awards • Safety awards • Wellness Programs: • $200 Wellness incentives • Wellness/Rec & Park program discounts • On site Health Risk Assessment Programs • Employee Assistance Program • Wellness Day • Wellness Presentations / Walking Challenges Human Resources

29. Benefits • County employees have access to a comprehensive benefits package including; health, dental, vision, life & disability insurance, and retiree health • Employees participate in a pension plan and may contribute to an additional retirement savings plan • Employees earn paid leave including sick leave, annual leave, holiday leave, personal leave and compensatory time or overtime as applicable. Human Resources

30. Volunteer Fire & EMS Recruitment & Retention: • Conducts public relations & community outreach • Recruits students for the Fire & EMS Cadet Program; liaison between Cadets, Instructors and the St. Mary’s County Public School System • Volunteer Training: tuition, fees and books are provided at no cost; National Certification is earned upon successful completion of each course • Scholarship Reimbursement Program: funds are awarded after successful completion of course(s) leading to a certification or degree; non-competitive Length of Service Awards Program (LOSAP): • A benefit to volunteer Fire and EMS members after 20 years of service • Age 60 - $200 per month • Age 55 - $150 per month • Earn an additional $8/year after the 20th year, if the volunteer continues service • Includes a surviving spouse benefit Human Resources

31. Americans with Disabilities Act (ADA) Coordination • Ensures the services and programming provided by County Government are accessible • Coordinates facility renovations for compliance with ADA • Investigates complaints by citizens or employees and coordinates the grievance process • Provides technical expertise to various County departments and committees Human Resources

32. Risk Management • Coordinates risk management, loss prevention and insurance management programs • Ensures proper risk financing and OSHA compliance • Coordinates employee safety training and the Employee Safety Committee • Manages Worker’s Compensation program • Oversees Liability and Property Claims processing • Promotes & organizes employee safety and recognition programs Human Resources

33. 32 Locations Supported Across the County • Support of Wide Area Network (WAN) for all County Departments, Sheriff’s Office, BOE, Libraries, and several state and federal agencies (Health Dept., SAO, Circuit Court, MetCom, etc…) • Hardware and Software for all County Government Departments and Sheriff’s Office • Staffing - 18 Full Time staff providing Helpdesk Response, Networking, Server Support, Application Development, Website, Phone, GIS and Archives Support. Information Technology

34. External Functions Supported • Web pages • E-Notices • E-mail • Phones • Meeting Video’s • Tax • Recreation and Parks • CAD Text\Active 911 • GIS • Archives Information Technology

35. Internal Functions Supported • Sheriff’s Office – (MDB’s, AVL, NCIC, Crime Lab, Video cars, body, building) • States Attorney’s Office – Case Management • Detention Center – OCMS, video. • County Departments • State Agencies – Elections, State Police, Circuit and District Court • 30 Terabytes of data and 5+ million documents stored. Information Technology

36. Public Information Office

37. Acts as liaison between government and media outlets/journalists • Administers County’s social media venues and websites • Keeps citizens informed about County government activities and events • Manages and produces content for County cable access channel (SMCG TV 95) • Provides updates during weather events and other declared emergencies PIO Overview

38. Communications Directors oversee communications within a company or organization. They also represent their employer to the public. The job typically requires a bachelor's degree in an area of business or communications as well as strong writing and public speaking skills. Work experience in communications, journalism or public relations is another common requirement. • The role of the Public Information Office is to coordinate communications for governmental entities (city, county, school district, state government and police/fire departments) and provide information to the media and public as required by law. A Public Information Office operates differently from public relations departments in that marketing plays a more limited role. PIO Overview http://www.stmarysmd.com/pio/

39. Navigate Website Bob Kelly Chief Information Officer Tony Jones Communications Director http://www.stmarysmd.com

40. September 11 – Aging & Human Services @ Northern Senior Activity Center – Charlotte Hall September 18 – Economic Development @ Agriculture Services Center - Leonardtown October 2 – Land Use and Growth Management @ CSMC Meeting Room – Leonardtown October 9 – Recreation and Parks @ Wicomico Shores Golf Course – Mechanicsville October 16 – Public Works and Transportation @ DPW&T Office – California October 23 – Emergency Services @ Emergency Operations Center - Leonardtown Remaining Academy Schedule

41. Questions? Comments? Thank you for coming!