THE ROLE OF STAKEHOLDERS IN QUALITY ASSURANCE PROCEDURES AT B I H MEDICAL FACULTIES

1. THE ROLE OF STAKEHOLDERS IN QUALITY ASSURANCE PROCEDURES AT BIH MEDICAL FACULTIES CARDS 2006 University Management JEP-41055-2006 Semra Čavaljuga, FoM UnSa project coordinator Maida Rakanovic-Todic, FoM UnSa ass. project coordinator KaHo Sint Leuven, Belgium - contractor

2. Grantholder • Mr GEERTDE LEPELEER • KATHOLIEKE HOGESCHOOL SINT-LIEVEN • GEBROEDERS DESMETSTRAAT 1– 9000 Gent, Belgium

3. Co-ordinator • Ms SEMRA ČAVALJUGA • FACULTY OF MEDICINE, UNIVERSITY OF SARAJEVO • ČEKALUŠA 90 - 71000, Sarajevo, BiH

4. Other B&H partners in alphabetical order • CANTON SARAJEVO MINISTRY OF HEALTH – Sarajevo, BiH • CANTON TUZLA MINISTRY OF HEALTH – Tuzla, BiH • MINISTRY OF HEALTH – Banja Luka, RS, BiH

5. Other partners in alphabetical order • UNIVERSITY OF BANJA LUKA, Banja luka BiH • UNIVERSITY OF EAST SARAJEVO; Foča, BiH • UNIVERSITY OF MOSTAR, Mostar, BiH • UNIVERSITY OF TUZLA, Tuzla, BiH

6. EU Partners • DUBLIN INSTITUTE OF TECHNOLOGY – Dublin, Ireland • MEDICAL UNIVERSITY OF VIENNA – Wien, Austria • WORLD UNIVERSITY SERVICE – WUS, Graz, Austria

7. Wider objective Harmonizing the medical faculties’ curricula with EU medical education standards in cooperation with internal and external stakeholders, as an inevitable part of Bologna principles prospective implementation in regards to ECTS and curriculum development

8. Specific objectives • Inventory of avaliable knowledge and competencies of medical faculty's graduates • Introducing procedures for testing of achieved undergraduate medical education learning outcomes in cooperation with internal and external stakeholders • Establishing a resonance Committeeon medical education (with Public Affairs Office, Alumni Service and Curriculum committee and its tasks)

9. Specific objectives • Creating an interuniversity pilot advanced medical training centre to stimulate the introduction of marked oriented approach in medicinal education process of reform • Reform of more competence based curricula • Dissemination of the project results

10. Quality assurance as a central element of the Bologna Process • BiH formally joined the Bologna Process in 2003 • QA is a key to the whole academic work and existence of the University and its Faculties • forward step for each University and Faculty in BiH is introducing a quality assurance system

11. European University Association evaluation of seven B&H universities 2003-04 • The need for improvement of mechanisms for structured exchange and dialogue between the university and its societal partners Quotation: «There are currently few mechanisms for structured exchange and dialogue between the universities and their stakeholders, although there are many possible opportunities to improve this, for the benefit of everybody concerned».

12. How to determine standards Accountability of publicly funded institutions lies on assuring the society and state that they are delivering the services for which they are funded. Evaluation criteria should be put forward for proper assessment by external stakeholders of the contribution to educational needs of society delivered by the higher educational institutions.

13. Stakeholders Quality that relies on involvement by stakeholders in helping to determine standards A significant role in the process of reviewing academic quality standards for medical education should be also attributed to • staff members and students • alumnae/alumni, • the broader professional community, • employers (for instance hospitals and other health care institutions, pharmaceutical industrial organizations etc.) • and patients receiving the health care

14. Quality improvement • Improving medical education in the way that includes beneficiary and sustainable contribution to the development of whole society Medical faculties' long term strategy should rely on commitment to the local community and to social responsiveness.

15. PROJECT: “STAKA BiH” This project is planned to produce the theoretical and practical foundation for future strategic development in Medical Education based on the needs of healthcare system and direct consumers of healthcare – the patients. Take a step forward and institute a custom of external stakeholders’ satisfaction evaluation: • Formulating a set of applicable assessment procedures • Formulation of possible future uses of gathered information in quality improvement and assisting future reform of medical education in BiH.

16. Activities • Project management • Organization of planed meetings: The planning meeting will be organized at the beginning and the evaluation meeting at the end of the project, along with two interim meetings • Organization of threeTraining sessions on market oriented assessment procedures in medical education (two sessions to be held in the first project year and one in the second project year) • Organization of preparatory seminar in BiH during the first project year

17. Activities • Gathering information on the current situation regarding relationship between Medical faculty and its stakeholders (through pre-test stakeholder’s survey with analysis and making final survey questionnaire during the firs project year, and making and analising final survey that will be finished in the second project year) • Making a joint report on survey results • Establishing and equipping 'Resonance committee on medical education' (covering public affairs, alumni service and other relevant internal and externalstakeholders contacts together with curriculum committee) at each of the participating faculties in B&H

18. Activities • Establishing and equipping of a pilot advanced medical training centre • Development of conclusions on applicable changes to assist reform of medical education in B&H (Medical curriculum development, ECTS, teaching and learning, examination, clinical practice) • Dissemination conference at the end of the second project year • Monitoring of the project resultsat the end of both project years

19. Delegation of responsibilities Project activities on BiH faculties will be done by teams selected on each faculty Educationalactivities will be leaded by experts from EU participant institutions and organized through training visits at EU partner institutions Surveys will be done by participating BiH faculties External expert will follow the improvement of the project at the end of the first and second year Dissemination conference with publication of the project dissemination results done by all participating medical faculties representatives

20. Outputs • Identification of current situation regarding: relationship between the respective medical faculty and its stakeholders. • Creating the plan for introducing of structured exchange and dialogue between the respected faculty and its societal partners. • Training on market oriented assessment procedures in medical education applicable in B&H setting

21. Outputs • Making and equipping Resonance Committee Office and creating its tasks • Competence-based curriculum for medical education proposed • A pilot medical advanced education training centre running • Dissemination of project results • Management of the project

22. Done by April 2008 • 1st Consortium meeting (Dublin, Nov 2007) • 1st Training session and 2nd Consortium meeting (Gent, Feb 2008) • Preparation of the 2nd Training session, Vienna 2008, Apr 2008

23. ??? • Thank you!