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Communication skills

Communication skills. Healthcare professional. Communication is the successful transfer of a message and meaning from one person or group to another. Communication Skills. encode. channel. Meaning. sender. receiver. decode. feedback. Imagine ,

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Communication skills

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  1. Communication skills Healthcare professional

  2. Communication is the successful transfer of a message and meaning from one person or group to another

  3. Communication Skills encode channel Meaning sender receiver decode feedback

  4. Imagine , you have a bad news want to share with someone~ Factors, help or hinder Select one to share and record

  5. Communication Skills noise encode noise channel Meaning sender receiver decode feedback noise noise

  6. NOISE Anything that inhibits effective communication can be labeled noice.

  7. NOISE character barrier body barrier Character barrier body barrier • channel barrier • culture barrier noise culture barrier Channel barrier

  8. True or false 1.A patient’s deafness can be a form of noise . 2.When a nurse asks a patient a question, the patient simply stares back blankly. This is not a form of feedback. 3.Single language is not a channel for communication.

  9. Which one below is the most important factor during a communication process? A nonverbal skills B tone of voice C chosen words

  10. How many persons are there ? What’s the relationship among them? What’s happened?

  11. Communication skills Healthcare professional

  12. Which one below is the most important factor during a communication process? A nonverbal skills B tone of voice C chosen words √

  13. Nonverbal communication: unintentional Body movements physical distance touch

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