Presentation Transcript

1. NEW EMPLOYEE SAFETY ORIENTATION Heather Peters-Ebel SalonCentric – Oklahoma June 24, 2011
2. OUR COMMITMENT TO YOU We are committed to the objective of providing a safe and healthy workplace. This commitment includes complying with both governmental regulations (OSHA) and SalonCentric Corporate requirements. We are committed to inform and educate by training our employees (office & Warehouse) on safety policies and work instructions.
3. SALONCENTRIC EMPLOYEE HANDBOOK All new full-time employees are required to read the employee handbook, complete the section in the back of the book, and return to Human Resources. A FEW IMPORTANT RULES FOR YOUR SAFETY AND OTHERS Cell Phones: - Pose certain risks while working and should not be used at any time with the exception of lunch and breaks. Electronic Devices: - All devices such as iPods, MP3 Players, Blackberry’s, Laptops, etc. are unsafe for use in the warehouse and are strictly prohibited, with the exception of devices provided by the company. Any use of these devices in the office or warehouse that are not company provided must be authorized by your supervisor and not interfere with responsibilities during work time. Handbook Established in August 2010
4. SAFETY RESPONSIBILITY CONTRACT All employees are required to sign the safety responsibility contract. We consider safety in every task we perform and in every decision we make. As part of the work team you are directly responsible for following the Safety, Health, & Environment procedures and work safety practices on which you have been trained, and informed by your supervisor/s and safety staff in order to achieve our SHE program goals and objectives. As an employee you have a unique obligation to follow the safety practices set to keep you injury free and bring to your supervisor or the safety dept. concerns you may have with the tasks performed in order to create a safer work environment for you and others. Safety Responsibility Contract Program Established June 6th 2011
5. A WORD FROM YOUR SUPERVISOR’S IN AN ATTEMPT TO MAKE SALONCENTRIC RUN PRODUCTIVELY AND BE A SAFE WORK ENVIRONMENT, WE NEED ALL EMPLOYEES TO FOLLOW THE RULES. Be in work areas at shift start time Break time is the time for bathroom breaks, phones calls, refreshments, eating, or smoking. Lunch and Break times do not start until the bell rings, please stay in your work area until then. Drinks are only allowed in the warehouse if they have a strong lid. Cell phones must be kept off of the floor and only used on breaks or lunch. – NO EXCEPTIONS Cigarettes need to be disposed of in the correct containers outside the building, not the ground. No food is permitted in the work areas of the warehouse at any time. PLEASE REMEMBER: When your supervisor releases you for the day, your shift is over, do not head for the bathroom or breakroom, you will need to clock out – you are not getting paid for getting ready to leave.
6. DEFINITIONS YOU SHOULD KNOW Accident: An undesirable or unfortunate happening that occurs unintentionally and usually results in harm, injury, damage or loss. Incident: An individual occurrence or event. First Aid: Emergency aid or treatment given to someone injured, suddenly ill, etc., before medical services can arrive or be reached. Near Miss: An unplanned event that did not result in injury, illness, or damage but had the potential to do so. Lost-Time Accident: A work-related personal injury that results in more than one day off of work. Unsafe Acts: An element of unsatisfactory behavior immediately prior to an accident event which is significant in initiating the event.
7. SAFETY PYRAMID EXPLANATION: For every 10,000 unsafe acts there will be 1,000 no-loss accidents, 100 minor accidents, 10 serious loss accidents, and one fatality. Every effort must be made to eliminate unsafe acts to prevent serious accidents from occurring.
8. ACCIDENT REPORTING Report accidents to your supervisor immediately Participate in the investigation and root cause of your incident. Participate in the development of the corrective action to aid in preventing a repeat occurrence In order to prevent accidents from happening we must report, investigate, take corrective action and share experience
9. ACCIDENT REPORTING This form is for any and all incidents & near misses; big or small. These forms are submitted to the corporate office and then on to L’Oreal. Each incident is sent to all other facilities around the world for the sharing of information and prevention of accidents.
10. LEADING CAUSES OF ACCIDENTS IN WAREHOUSING More then 25 million workers suffer some type of injury while walking at work each year. OSHA records about 100 warehouse employees are killed and 95,000 injured every year in forklift accidents while operating forklifts. The majority of fatalities are caused by forklift turnovers. Being crushed between a forklift and another surface. Getting struck by a forklift and then getting hit by falling material from a dropped load.
11. DEFINITIONS YOU SHOULD KNOW Hazard: A chance of being injured or harmed; Something causing unavoidable danger or risk. Risk: Exposure to the chance of injury, damage, or loss. Hazard Controls: The development of systems to prevent accidents, injuries, and other adverse occurrences.
12. According to the Occupational Safety and Health Administration (OSHA) the most common warehouse hazards include: COMMON WAREHOUSE SAFETY HAZARDS Poor means of Egress Electrical Hazards Fire Hazards Poor Housekeeping Cutting Tools Confined Spaces Noise Pedestrian/Forklift Interaction Conveyor/Moving Parts Slips & Trips Material Handling Falls from Heights Spills from Hazardous Materials
13. POOR MEANS OF EGRESS OR EXIT Blocked or improperly planned means of egress can lead to injuries as a result of slips, trips, and falls. If employees become trapped during an emergency due to improper egress, serious injury or fatality can be the result. Always know your Emergency Evacuation Plan and where Emergency Exits are located.
14. ELECTRICAL HAZARDS Never overload circuits. Never used frayed or stripped /exposed wires. Cords should not be dragged over nails, hooks, or any other sharp object. Never use receptacles that have live electrical parts exposed. Machines must be disconnected before cleaning or adjusting. Always notify facility maintenance when there is a problem with the electrical breakers and breaker boxes. Electrical accidents usually occur as a result of faulty or defective equipment, unsafe installation, and misuse of equipment.
15. FIRE HAZARDS An average warehouse can contain the following fire hazards… Combustible & Flammable Goods Combustible Packaging Cardboard, Paper, Plastic, & Wood Acetone, Aerosols, and Mousses Combustible Construction FIRE EXTINGUISHERS & ALARMS MUST BE PROPERLY PLACED AND EASILY ACCESSIBLE
16. HOUSEKEEPING HAZARDS Boxes should be kept out of aisles and walkways. Boxes create trip hazards. Excess clutter and trash should not be in your work area. Food should never be in your work area – this behavior attracts insects and creates an unsanitary environment. Boxes should not be double or triple-stacked in channels by stocker or picker. For the completeHousekeeping guidelines and checklists per department see SOP 10-003
17. CUTTING TOOL HAZARDS Always use the approved cutting tools that are issued to you, any other type is unacceptable. Every cutting tool must be used for the job for which it was intended. Never cut towards yourself or any part of your body. Regularly inspect your cutting tool to ensure in working order. Notify your supervisor when your cutting tool becomes ineffective and needs to be replaced. Always wear cut-resistant gloves when using cutting tools. For complete Cutting Tool Policy for this facility see SOP 10-007 Cutting Tool Guidelines
18. CONFINED SPACE HAZARDS Types of confined spaces which may be found at SalonCentric Distribution Centers Manholes Conveyor shoots Compactors Small Electrical Rooms Small Boiler Rooms Dock Leveler Pit
19. NOISE HAZARDS Noise is defined simply as unwanted sound. The measure of loudness, or sound level intensity, is a unit called the decibel. Sounds that equal or exceed an 8-hour time-weighted average sound level (TWA) of 85 decibels measured on the A scale (slow response) could cause damage your hearing. See table G-16 Permissable Noise Exposures OSHA Standard CFR 1910.95
20. PEDESTRIAN / FORKLIFT INTERACTION Gloves, Safety Shoes, Hi-Vis Clothing, and Protective Eyewear are required to be worn at all times. When approaching a Forklift make eye contact to ensure that you have been seen, and both have decided who will pass first. Keep a minimum distance of 16 ft. (5 meters) between you and a forklift at all times. If you need to pass a forklift at any time, the forklift driver must render his vehicle inoperable with forks in the down position and foot off the deadman. Safety Rules for all individuals (staff and visitors) that cross the yellow line into the work areas of the warehouse. For complete Pedestrian/Forklift Interaction Policy for this facility see SOP 10-005 Forklift accidents are among the most common causes of a loss of life in the workplace
21. CONVEYOR / MACHINERY HAZARDS Jewelry, Long hair, and Loose clothing can present hazards, and shall not be worn while working in the warehouse. Examples of the hazards are… Loose Clothing might possibly become entangled in rotatingspindlesor other kinds of moving machinery. Jewelrycan catch on machine parts, totes, or boxes and lead to serious injuryby pulling a hand into the danger area. Haircan become entangled in machine parts and lead to severe injury.
22. SLIP AND TRIP HAZARDS Common Causes of STF hazards… TRIPS SLIPS FALLS Obstructed View Poor Lighting Clutter in Pathway Wrinkled Carpeting Uncovered Cables Open Drawers Uneven Surfaces Wet or Oily surfaces Occasional Spills Weather Hazards Loose rugs or mats Worn Surfaces. Slips & Trips Ladders Working from Heights Jumping Level to Level For detailed Slips, Trips, & Falls Awareness Policy for this facility see AW-002
23. MATERIAL HANDLINGHAZARDS Several factors make Material Handling hazardous and increase the risk of injury The Load - The risk of back injury increases if the load is * Too heavy, too large, difficult to grasp, unbalanced, or difficult to reach. The Task - The risk of back injury increases if the task is * Too strenuous or involves awkward postures or movements. The Individual - Individual Factors that can influence the risk of back injury such as … * Experience, age, personal lifestyle, history of disorders, willingness to wear PPE, and Physical capacity. The Environment - The risk of back injury increases if the work environment has characteristics such as… * Repeated activities that are too strenuous or involves awkward postures and/or movements.
24. OVERSIZED HEAVY PACKAGE HAZARD Work-related low back pain and low back injuries are the most common kind of musculoskeletal disorders caused by manual handling. Work-related musculoskeletal disorders due to manual handling (e.g. low back disorders) may have serious consequences to workers, and may restrict their ability to undertake a wide range of work and leisure activities for the remainder of their lives. Therefore, prevention is vital. Refer to Heavy Box Weight Awareness Training for Controls
25. FALL HAZARDS FROM HEIGHTS & EQUIPMENT The Bureau of Labor Statistics reported 303,800 workplace fall injuries in 2000. The US Department of Labor (DOL) lists falls as one of the leading causes of traumatic occupational death, accounting for eight percent of all occupational fatalities from trauma.
26. HAZARDOUS MATERIAL SPILLS At this facility we have the following types of hazardous materials
27. PALLET HAZARDS - Pallets weigh 45-60 lbs (avg). - Can have protruding nails. - Can have wood splintering. - Can tip over if stacked too high. - Can fall on someone if not stored properly. - Can be of poor standard and break under pressure. - Can be a fire hazard. - Can be a trip hazard.
28. Lets see what you have learned so far… QUIZ TIME
29. SAFETY ORIENTATION QUIZ #1 Cell phones or any other personal electronic devices can be used in the warehouse work areas? In order to prevent accidents from happening all personnel must report any accident that occurs so that an investigation may be done and risks reduced. It is permissable to have food in your work zone as long as you discard the trash in the proper receptacle. There are only certain jobs in the warehouse that require the use of cut-resistant gloves. Trash Compactors are not an example of confined spaces. Pocket knives or box cutters are allowed to be used if the safety cutters do not work? There should always be a minimum distance of 16ft between a pedestrian and forklift at all times. Hazard means something causing unavoidable danger or risk? T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___
30. SAFETY ORIENTATION QUIZ #1 When nearing a forklift in operation you must always make eye contact with the driver to ensure you have seen each other? When working around conveyors and moving parts it is not necessary to wear long hair up? This facility does not carry or handle any hazardous materials in its daily operations? There are hazards associatied with handling pallets such as protruding nails and wood splinters? Drinks are only allowed in the warehouse work areas if they have a strong lid to keep them from spilling? A Near Miss is an unplanned event that did not result in an injury? If a breaker is tripped in one of our electrical boxes it is ok to open the box and flip the breaker so there is no break in production? Hazard Controls are systems developed and put in place to prevent accidents, injuries, and other adverse occurrences? T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___
31. SAFETY ORIENTATION QUIZ #1 All employees upon their hire are required to sign a _______________responsibility contract showing your commitment to helping acheive our goals and objectives. _______________ is the time for going to the bathroom, making phone calls, getting refreshments, and smoking. Report accidents to __________________ immediately after they happen. According to OSHA some of the most common warehouse hazards include:__________________, ______________________, _____________________, ___________________, and ____________________. Employee Signature_________________________ Trainer Signature____________________ Grade_______%
32. HAZARD CONTROLS Ways in which we keep our employees safe everyday
33. EMERGENCY EVACUATION In the event of a full emergency evacuation any persons in the warehouse must be aware of exits and in evacuation procedures. Facilitator or person first witnessing the emergency initiates the evacuation. All warehouse personnel should immediately exit the building and meet at the SW corner of the street (by the State Beauty sign) & wait for roll to be taken. Look for First Responders they are there to assist you. For more detailed information on this facility’s evacuation procedures please see SOP 10-008
34. EMERGENCY EVACUATION RULES Do not stay at your work area in a power outage to wait for the lights to come back on. Do not stop to retrieve your personal belongings. Stop all use of Powered Industrial Trucks. Do not go to your car or leave the premises All Personnel are to meet at the designated safe area referred to on the map. Do not go back in to the building until the “ALL CLEAR” has been given. These rules are put in place for your safety ---- If a person is unaccounted for, emergency personnel will assume that they are in the building. This could cause them to risk their lives unnecessarily. For more detailed information on this facility’s evacuation procedures please see SOP 10-008
35. FALL PROTECTION Fall Protection Inspection Checklist Self-Retracting Lanyard Employees working at a height equal to or greater than 4 feet are required to wear the appropriate safety harness and be tied off at ALL times. Fall protection systems/equipment shall be inspected prior to each use for wear, damage and other deterioration and defective components shall be removed from service. Full Body Harness For more detailed information on this facility’s Fall Protection Guidelines please see SOP 10-011
36. HAND SAFETY Cut Resistant Gloves are mandatory at all times in a work area for employees, contractors, and visitors if working or handling product or materials within the confines of the warehouse. Gloves are to be kept clean and in good repair. Disposable gloves used in Haz Waste/Maintenance area are not to be reused. Become familiar with the life span of PPE and dispose of defective PPE immediately. Notify the supervisor for a replacement. For more detailed information on this facility’s Personal Protection Equipment please see SOP 10-002
37. APPROVED CUTTING TOOLS For Boxes, Shrink Wrap & String For Strapping, Shrink Wrap & String XS-E CrewSafe Safety Utility Knife RSC-432 RAZE Safety Cutter SH-701 Snappy Hooker Hook Knife For complete Cutting Tool Policy for this facility see SOP 10-007 Cutting Tool Guidelines
38. PERSONAL PROTECTIVE EQUIPMENT Eye and Face Protection Employees, contractors, visitors, and office personnel must wear approved eye protection with side shields or face protection provided by the facility when entering the work areas of the warehouse. Foot Protection Employees, contractors, and visitors must wear appropriate foot protection (i.e.: steel-toed footwear) at all times while in the confines of the warehouse. Hi-Visibility Clothing Employees, Contractors, and Visitors must wear High Visibility clothing while in the warehouse portion of the facility for visibility to forklifts. Employees working outside during dark hours must wear ANSI Class II Reflective clothing, and ANSI Class II Reflective winter jackets during cold weather. For more detailed information on this facility’s Personal Protective Equipment please see SOP 10-002
39. CONVEYOR AND MACHINERY SAFETY What we do to keep you safe… Machine Guards, E-Stops and Training Machine guards are barriers that prevent access to danger areas. Guards are engineering controls that eliminate the hazard at the source and does not rely on behavior for their effectiveness and therefore offer the best and most reliable means of safeguarding. Emergency Stops/Pull Cords Red pull cords run along both sides of conveyor to enable the employee to stop the belt in case of an emergency. For your safety the belt can not start again until the reset button is pushed and the start button has been activated. Emergency push buttons are installed where there is not a pull cord e-stop. Training is given to all employees Employees should always be aware of the hazards in their area and trained on the policies and procedures to stay safe in the workplace.
40. SPILL RESPONSE Actions to control, contain, remove, and clean up spill situations are to begin immediately when the spill is observed. Different courses of action are required depending on the location or type of spill. If you are the one noticing the spill, your job is to report the spill and keep others from walking into the area. Notify all personnel in the area of the spill to prevent slips, trips, and falls. Notify area supervisor to call facility maintenance for a spill clean up. Always wait for Facility Maintenance personnel to clean up spills. Isolate the area with signage & retrieve an absorbant mat from your area and place it over the spilled substance. Do not attempt to do anything more than the instruction above. This is for the employees own safety. For more detailed information on this facility’s Spill Response Procedure please see SOP 10-039
41. FIRE HAZARD CONTROLS Our facility is protected with a sprinkler system and a fire alarm detection system. If smoke is detected the fire alarm will sound and all employees will need to evacuate the building immediately. Fire extinguishers are located in strategic parts of the facility to be used by emergency response personnel trained in its use. See SOP 10-008 for detailed Evacuation Procedures for this facility
42. LOCKOUT/TAGOUT All employees are required to report any malfunction of equipment to their supervisor and/or maintenance personnel. Never attempt to remove a Lock/Out device from machinery. Anyone violating the rule by attempting to energize, or turn on a device after being locked out will be subject to disciplinary action up to termination of employment. A method of protecting employees from accidental machine startup through proper locking and labeling of machines that are undergoing maintenance. Complies with OSHA standard 29 CFR 1910.147 For complete LOTO Policy for this facility see SOP 10-021 for Awareness & SOP 10-020 for Full
43. PALLET SAFETY RULES Knowing the difference between a good pallet and bad pallet is key to proper product storage and safety of employees For complete Pallet Stacking Procedure for this facility see SOP 10-004
44. PALLET SAFETY RULES Proper handling of pallets within the workplace is crucial to your safety and health PROPER METHOD FOR REMOVING PALLETS For complete Pallet Stacking Procedure for this facility see SOP 10-004
45. PALLET SAFETY RULES Proper handling of pallets within the workplace is crucial to your safety and health PROPER METHOD FOR PLACING PALLETS For complete Pallet Stacking Procedure for this facility see SOP 10-004
46. SAFE LIFTING TECHNIQUES Ergonomics is not an exact science, however there have been proven methods of proper lifting that have caused a reduction in the amount of back related injuries. Key Prevention Tips Test the weight of the box before attempting to lift. Boxes over 35 lbs. are labeled with yellow sticker that reads “HEAVY” – “PESADO”. Avoid lifting & Bending whenever you can. The best zone for lifting is beween your shoulders & waist. Inform Supervisor if heavy items are placed too high or low. Maintain good posture. Avoid locking your knees. Exercise and stretch before lifting. Use team lifting when appropriate. For complete Safe Lifting Techniques Policy for this facility see SOP 10-006
47. RISK EVALUATION/SIO PROGRAM The Risk Evaluation - Safety Improvement Opportunity Formwas created to encourage anyone within the facility to identify risk and record their findings on this form. RISK EVALUATIONS & SIO’s Are Important! Why? Serve as a second set of eyes for management to be aware and locate hazards. Serves as proper documentation for the employer to begin analysis and determine the measures necessary to correct a problem. Without the assessment of risk, employees can be injured from non-reported hazards. Without your input something could possibly be missed and go uncorrected.
48. RISK EVALUATION / SIO PROGRAM RiskEvaluation Form / Safety Improvement Opportunity Part of the program also allows employees to get involved in helping management solve problems --- We value your opinion and look forward to hearing your ideas to improve our workplace. Notice: Please remember that if there is a hazard that can cause imminent harm please report it immediately to your supervisor or safety staff.
49. RISK EVALUATION / SIO PROGRAM Employee finds a Risk / Hazard in the facility or has a suggestion for improvement. Employee retrieves a Risk Evaluation / SIO Form. - Forms are available in the inside break room and at the warehouse cubicle. Form is then completed , signed and returned to Site Manager or Safety Coordinator of the site. - Please do not turn these forms in to your supervisors to take care of. These are items that need to be addressed in a timely manner, therefore, it is essential that we eliminate the middle man. 4. Form will then be reviewed by the Site Steering Committee and Site Safety Manager to determine a course of action. 5. Your findings and the corrective actions we implement will be reviewed with you and will be entered in to a corrective action log and displayed for all staff to see the progress being made.(See Log example on next slide) HOW IT WORKS
50. RISK EVALUATION / SIO PROGRAM Corrective Action Report (CAR) This Report is updated bi-monthly and is posted in the main break room
51. Lets see what you have learned so far… QUIZ TIME
52. SAFETY ORIENTATION QUIZ #2 First responders wear a different color t-shirt so they are easily located in an emergency? In the event of an emergency evacuation it is permissable to go to your car and leave as long as you leave the building? Fall protection is worn at all times when working at any height over 4ft? If gloves are worn from use it is necessary to inform your supervisor and request a replacement pair? Temporary personnel are required to purchase their own steel toed shoes before coming to work, they will not be allowed to work without them? It is permissable to sit on the conveyor belt as long as it is not moving? Emergency pull cords and estop buttons are used to stop the conveyor in the case of emergency such as entanglement etc. and are located in all areas there is motorized conveyor? In the event of a spill it is your responsibility to clean it up? T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___
53. SAFETY ORIENTATION QUIZ #2 When a spill occurs it is your responsibility to notify your area and then supervisor so they can notify facility maintenance to clean up properly? When a machine has been locked and tagged out, it is ok to remove the tag and lock if you know the machine has been fixed and should work? This facility practices safe lifting techniques in their daily activities? It is necessary for you to inform your supervisor if you locate a product that is too high or too low and weighs over 35 lbs. so that it can be moved to a safe lifting zone? When working with pallets it is necessary to use both hands, wear gloves, and never lift over your shoulder? SIO stands for Safety Invention Opportunity? SIO forms can be found in both break rooms for easy access by all employees? Once filling out the SIO form you should turn it in to your supervisor to take to the safety department? T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___ T___ F___
54. SAFETY ORIENTATION QUIZ #2 SIO’s serve as a second set of __________ for management to be aware of and located hazards in the facility. LOTO stands for ______________/_______________. If smoke is detected in the facility, the fire alarm will sound and all employees will need to ____________________ the building immediately. All employees are given ______ Hi-Vis T-shirts that will be replaced every _____ months from original date of distribution to the employee. Employee Signature_________________________ Trainer Signature____________________ Grade_______%
55. Time for your John Hancock
56. YOUR OPINION MATTERS Please help us by giving your opinion on today’s training experience. Our goal is to … Inform you of all the basic rules and expectations. Train you on core safety policies and procedures. Inform you of the hazards within this facility and the controls that are in place to reduce risk of injury. And most importantly to leave you feeling you have learned from this training and feel safe working within this facility.
57. Safety Orientation Survey Please help us by giving your opinion on today’s training experience. For each of the following statements, please indicate your anwer on the rating scale below. Excellent Fair Poor What do you feel best describes the instructors knowledge of the material? What do you feel best describes the flow and organization of the training… was it easy to follow? What do you feel best describes your comprehension of the training material? What best describes your opinion on the length of the orientation? What best describes your experience of the tour through the warehouse? Please list any comments you have or suggestions for future classes_____________________________________________________________________________________ ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________