Chapter 18: RESPONSES TO SUBSTANCE ABUSE AND OTHER NONPRODUCTIVE BEHAVIORS Pages 510-515

1. Chapter 18:RESPONSES TO SUBSTANCE ABUSE AND OTHER NONPRODUCTIVE BEHAVIORSPages 510-515 Team 6 Kate Kokvina Sheyla Brill Taylor Ludington Tobin Prince Josh Sorensen

2. Introduction Employees who drink, abuse other substances, and show other types of nonproductive behavior during theworkday can spell disaster for obvious reasons. Supervisors who demonstrate they can identify workplace substance abuse are more likely to have an impact on preventing or putting a stop to this dangerous behavior. Supervisors Should Be Trained to Identify, Confront Workplace Substance Abuse

3. VIDEO • Start at 20 seconds • End at 4:25 • http://www.youtube.com/watch?v=wriIIGn52vg&feature=related

4. When Supervisors suspect Abuse is a problem: • Don’t directly accuse employees • Don’t try to counsel or advise employees yourself. • Make an employee understand his or her job performance is not acceptable • Refer the employees to the appropriate resource (EAP, community counseling center, or substance abuse professional)

5. Employee Assistance Programs

6. What are EAPs? • Programs to help employees deal with personal problems that might adversely impact their work performance, health, and well-being.

7. History Overview • Been around since 1960’s • Started as alcoholism treatment programs • Expanded in the 1980’s to address other issues • Today 2/3 of referrals are not related to substance abuse

8. Services Provided

9. Roles of an Employer • Must be aware of employee problems by over seeing work performance • Must be willing to listen Steps Taken: 3. Follow through employees progress 1. Approach employee 2. Refer them to an EAP

10. Benefits for Employers • Improved attendance of employees • Higher productivity • Lower medical costs

11. Why do I need EAP’s? • Up to 68% of all workers will, at some time, experience workplace problems • 35% of employees who had been at a job for less than 2 years report that they quit because of stress • 47% of industrial injuries can be linked to alcohol consumption • 70% of all current adult illegal drug users are employed • The number of employee lawsuits has been doubling every year since the mid-1980's

12. Workplace Substance Abuse Policies

13. Why and how to create policies? • Having these policies will increase profitability, attendance, health and happinessfor your business. • Consider these 5 steps when creating Substance Abuse Policies

14. 1.Companies must determine their stance on substance abuse with help from diverse groups.

15. 2. Once the policy is developed, it must be clearly communicated to the entire staff

16. 3. Supervisors must be trained to recognize symptoms of abuse and understand how it impairs work performance

17. 4. Employees should receive drug awareness education

18. 5. Policies should include a counseling and referral component so employees can seek help confidentially before being referred by management

19. Success!!! Having policies in place that will protect the performance and equity of your business is a must for profitability, attendance, health and happiness.

20. Employee Drug Testing

21. Drug-free Work Place Act

22. Employee Drug Testing • Detects and also prevents substance abuse in the workplace • May cause resentment among employees

23. How Is Drug Testing Preformed? • By taking small samples of: fingernails, saliva, blood, urine or hair, which is then sent to a laboratory for analysis.

24. Positive Results • If results come back positive, according to the company, the employee may be placed in a recovery program or fired from the job.

25. 6 Reasons Why Companies Drug Test

26. What Else…..?Consumer Credit Counseling Services: Not just for emergencies • Figuring out a budget that fits you • Saving each paycheck • Planning on purchases instead of impulse • Cash not Credit • Preparation before the crisis happens

27. Great Suggestions For Everyone • Understand factors that create the workplace. • Learn methods of improvement systems/morale. • Learn strategies to improve use of time. • Recognize substance abuse that reduce productivity. • Know what can be done for employers/employees.

28. Health and Wellness Services @ SLCC • One on one counseling • First ones FREE • Learn strategies to cope with academic stress. • Manage personal problems effectively. • Self-awareness, personal responsibility. “No matter the emotional need, seek help. It’s what successful people do!”

29. What can they help with? Sexual Identity Depression Anxiety Stress Eating Disorders Alcohol and/or Drug abuse Loss and Grief Domestic Violence Rape Suicide Relationships Adapting to a different culture

30. Quiz

31. References • http://hrpeople.monster.com/training/articles/520-six-reasons-why-companies-drug-test • http://www.intermountainhealthcare.org/services/eap • http://www.opm.gov/employment_and_benefits/worklife/.../eap/ • http://www.slcc.edu/hw/index.aspx • Lowe’s Employee Handbook (Pages 6 & 30-31) • http://www.youtube.com/watch?v=wriIIGn52vg&feature=related • Human Relations: Strategies for Success, 4th Edition, by Lamberton & Minor-Evans, McGraw-Hill Irwin Publishers. (Pages 510-515)