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COMMUNICATING IN GROUPS & TEAMS

Explore the dynamics of groups and teams, from defining roles and rules to understanding communication patterns and phases of development. Discover how diversity influences collective work and individualism. Enhance your communication skills within small groups and teams. Dive into the distinctions between primary groups, study groups, therapy groups, problem-solving groups, and social groups. Learn about the characteristics of effective team members and the power dynamics in group settings. Enhance your understanding of communication networks like the all-channel, chain, and wheel configurations to optimize group interactions. Unpack the phases of group development, from orientation to reinforcement, and develop strategies to adapt to differences in group work. Develop your problem-solving abilities, openness, supportiveness, and positive personal style within diverse group settings.

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COMMUNICATING IN GROUPS & TEAMS

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  1. COMMUNICATINGIN GROUPS & TEAMS HCOM-100 Instructor Name

  2. Communication Principles

  3. Understanding Group and Team Communication PREVIEW • Groups and Teams Defined • Types of Groups and Teams • Group and Team Dynamics • Group and Team Phases of Development • Diversity in Groups and Teams: Adapting to Differences

  4. Groups and Teams Defined • Communicating in Small Groups • Consists of small number of people • Common purpose • Sense of belonging • Members exert influence on others in the group • Small group communication is the transactive process of creating meaning among 3 to 15 people who share a common purpose, who feel a sense of belonging, and who exert influence on each other.

  5. Groups and Teams Defined • Communicating in Teams • A team is a coordinated group of people organized to work together to achieve a specific, common goal.

  6. Groups & Teams Defined • Distinctions Between Groups and Teams • Teams develop clearly defined responsibilities for team members • Teams have clearly defined rules for team operation • Teams develop clear goals • Teams develop a way of coordinating their efforts

  7. Characteristics of Effective Team Members • Experience • Problem-Solving Ability • Openness • Supportiveness • Action Oriented • Positive Personal Style

  8. Understanding Types of Groups and Teams • Primary Groups • Exist to fulfill the basic human need of associating with others • Study Group • Meet to learn new ideas • Therapy Group • Exist to provide treatment for the personal problems that group members have

  9. Understanding Types of Groups & Teams • Problem Solving Groups • Exist to resolve an issue or overcome an unsatisfactory situation or obstacle to achieve a goal • Focus Group • Small groups of people who are asked to discuss a particular topic or issue • Social Groups • Exist just for the joy of socializing with others

  10. Understanding Group and Team Dynamics • Roles • Consistent ways you communicate with others in a group • Types of Roles • Task • Social • Individual

  11. Understanding Group & Team Dynamics • Rules • Team ground rules • Norms • Standards that determine what is appropriate and inappropriate behavior in a group • Status • An individual’s importance and prestige

  12. Understanding Group and Team Dynamics • Power • The ability to influence others’ behavior • Types of Power • Legitimate (respect for position) • Referent (based on attraction) • Expert (influence from a person’s knowledge) • Reward (ability to satisfy needs) • Coercive (sanctions and punishment)

  13. Understanding Group and Team Dynamics • Cohesiveness • Degree of attraction that members of a group feel toward one another and the group.

  14. Understanding Group & Team Dynamics • Communication interaction patterns • A pattern of communication that identifies the frequency of who talks to whom • Networks of Communication • All-channel • Chain • wheel

  15. Understanding Group & Team Dynamics • All-Channel Network • Everyone talks to everyone else

  16. Understanding Group and Team Dynamics • Chain Network • People convey a message through one person at a time

  17. Understanding Group and Team Dynamics • Wheel Network • One person receives most of the messages

  18. Understanding Group and Team Phases of Development • Orientation • Primary tension • Conflict • Secondary tension • Emergence • Conflict is reduced • Reinforcement • Group develops sense of “we” • Process nature of group phases

  19. Understanding Diversity in Groups and Teams • Differences in Working Collectively or Individually • Individualism and collectivism • Differences in the Use of Time • Monochronic/polychronic • Difference in Use of Personal Space • High-contact/low-contact

  20. What questions do you have? Homework: 1.) Reading? 2.) Turn in assignments?

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