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REGISTRATIONS • It is necessary to the extent possible, that all job seekers that are authorized to work in the United States be registered in the W-P reporting system. Job seekers may be registered upon contacting the labor exchange through the One-Stop delivery system or as required by State law or policy. However, job seekers receiving staff-assisted-services funded under the Wagner-Peyser Act must be registered in the Wagner-Peyser reporting system. Job seekers who use self-services or facilitated self-help services also may be registered, but this is not required.
JOB ORDERS • State policy dictates that all job orders and openings are to be listed in the Wagner-Peyser reporting system and therefore reported to USDOL. AWI FG 03-035-March 4, 2003 Wagner-Peyser ((W-P) Job seeker Registration and Employer Services Procedures.
JOB ORDERS • All job orders and job openings are to be entered into the W-P reporting system immediately upon being received by One-Stop Center staff. • All job orders entered should comply with Federal and State laws.
Placement Definition Federal definition 20 CFR 651.10 Placement” means the hiring by a public or private employer of an individual referred by the One-Stop Centers for a job or for an interview, provided that the employment office completed all of the following steps:
Placement Definition 1. Prepared a job order form prior to referral, except in case of job development. 2. Made prior arrangements with the employer for the referral of an individual(s). 3. Referred an individual who had not been specifically designated by the employer, except referrals on agricultural job orders for a specific crew leader or worker. 4. Verified from a reliable source, preferably the employer, that the individual had started to work. 5. Appropriately recorded the placement.
Placement Definition Prepared a job order form prior to referral, except in case of job development. A prepared job order, for this purpose, means that the job order must be entered into the W-P Reporting System.
Placement Definition Made prior arrangements with the employer for the referral of an individual(s).
Placement Definition Made Prior Arrangements means Must have contact with the employer Copying job orders from other sources without employer contact is not acceptable
Placement Definition Referred an individual who had not been specifically designated by the employer, except referrals on agricultural job orders for a specific crew leader or worker.
Placement Definition • No such thing as a “Reverse Referral” that gives One-Stop staff a list of hires from the employer and staff then inputs the referrals on the job order and then takes the placements.
Placement Definition Verified from a reliable source, preferably the employer, that the individual had started to work.
Placement Definition • Appropriately recorded the placement. When a job placement (hire) is entered into the W-P Reporting System, the job order Notes Screen or Comments should be documented with the date the job seeker started work and the source of verification, i.e., Started work 12/12/03 as verified by M. Zaylor, Personnel Manager.
Job Development • What is a JD According to the Code of Federal Regulations at Title 20 Part 651.10, job development means the process of securing a job interview with a public or private employer for a specific job seeker for whom the One-Stop Center has no suitable opening on file.
Job Development • Specific job seeker means that the job seeker is at your desk or on the phone with you and there is no suitable job referral you can send the person out on. You know a company that has hired people with this job seeker’s skills in the past, or get that information from FRED, or even read the newspaper want ads and see that “ABC” is hiring.
Job Development • SECURING AN INTERVIEW WITH AN EMPLOYER MEANS THAT THE STAFF PERSON ACTUALLY TALKS TO A HIRING AUTHORITY AT A BUSINESS AND IS TOLD THAT THE EMPLOYER WOULD SEE THAT PERSON
Job Development • Recording a JD On the “Add Services” Screen, the job development should be input as a “Job Development Referral” and the name of the company should be typed in the Details Section or on the Notes Screen
Job Development • If staff later learn that a job seeker was hired on a job to which a job development referral was made, staff should write a job order and take placement credit. • View services in the W-P reporting system to ensure that the job development referral was entered timely and properly documented in the “Applicant Service Screen”. Once a match is determined, a job order should be written.
Job Development • Enter “1” in the “OPENINGS” field • Enter “1” in the “REFERRALS” field • In the summary section of the job order, write “job development hire”.
Job Development • Enter the verifying date and source on the job order Notes Screen, IE: “09/09/05 -Verified by Peg Smith, Personnel Manager”, or “09/09/05 Verified by jobseeker”.
Job Development • Check the Job Development Box on Page 5 of the job order • Save the job order and recall the Maintain Job Order Screen
Job Development • Click on Refer New Job Seeker and type in the SSN of the person who was given the JD referral for this job
Job Development • Once you referred the person, return to the Maintain Job Order Screen to enter the placement.
Job Development • Save the placementOrder is now fully placed and closed.
Wagner-Peyser Services • Generate a Wagner-Peyser Participant Status • Services include: • Assessment Interview (EE) • When this service is provided by One-Stop Staff, documentation should be recorded in the OSMIS “comments” section or in the “notes” screen at the time of service entry
Assessment Interview • Job seekers who receive an initial analysis of the strengths and weaknesses of their educational level, work history, and vocational skills; identification of employment barriers; and development of a plan (not necessarily a written employability plan) to utilize their strengths and reduce weaknesses. Outcome of an interview may include referral to supportive services for implementation of the plan. This interview collects more information than the initial registration interview or reactivation interview and may take place on the same date as the registration or renewal interview so long as it is subsequent to those interviews.
Counseling • “Customer Notes” Screen should be thoroughly documented with the vocational challenge and plan of each counseled customer. An optional counseling record card is available on line and may be utilized for more detailed and confidential record keeping • Employment counseling is the process whereby a One Stop Center professional associate and customer(s) work together in group and/or individual activities in order that the customer may gain better self-understanding and knowledge of the world of work and more realistically choose, change, or adapt to a vocation.
TESTING • Individuals who are administered a standardized test. Tests measure the individual's possession of, interest in, or ability to acquire job skills and knowledge. This includes clerical skill tests, such as the typing test. This service can only be taken by the person administering the test.
JOB SEARCH ACTIVITIES • A job search activity includes any of the following services: Employability Development Plan, Job Fair, Job Finding Club, Job Search Plan, Job Search A job search activity includes any of the following services: Employability Development Plan, Job Fair, Job Finding Club, Job Search Plan, Job Search Workshop, Order Search With Local Office Contact, Order Search With No Local Office Contact, Orientation, Placement Services (Profile Customers), Provision of Labor Market Information, Resume Preparation Assistance.
JOB SEARCH ACTIVITIES • Job Search Workshop - A short seminar designed to provide participants with knowledge that will enable them to find jobs. Subjects are not limited to, but must include, labor market information, application/resume writing, interviewing techniques and how to find job openings.
JOB SEARCH ACTIVITIES • Job Club - Encompasses all elements of the Job Search Workshop plus a period of at least 1-2 weeks of structured, supervised individual and/or group support where participants attempt to obtain jobs.
JOB SEARCH ACTIVITIES • Employability Development Plan (EDP) - A document prepared by a staff person for a job seeker that identifies the strengths and weaknesses of the job seeker, includes a planned series of actions leading to employment, and specifies the employment, training and social services to be provided. The plan must be on file at the One-Stop Center for one year or, in the case of the automated EDP, the EDP must be available in the automated system. The job seeker must be provided with a copy. NOTE: The REA pilot program requires that the EDP be kept on file for three years in the One-Stop Center.
JOB SEARCH ACTIVITIES • Job Search Plan - A document that includes the necessary steps and timetables for a job seeker to achieve employment in a specific occupation, industry or geographic area. The plan must be on file at the One-Stop Center for one year from the date of preparation. The Job seeker must be provided with a copy.
JOB SEARCH ACTIVITIES • Resume Preparation Assistance - A session(s) with a job seeker that instructs him/her on how to write a resume and/or the One-Stop staff will critique an already written resume. Providing a Job seeker a brochure on how to write a resume is not sufficient
JOB SEARCH ACTIVITIES • Placement Services (Profile Claimants) - Staff can provide this service by presenting the claimant with information on job openings and/or bringing the claimant to the attention of an employer. Claimants who are qualified and available to fill a job opening can provide this service to themselves using the OSMIS application. Services provided by staff might include any or all of the following:
JOB SEARCH ACTIVITIES • Provision of Labor Market Information - providing a job seeker with information pertaining to the socio-economic forces influencing the employment process in the local labor market area. This includes information related to occupational staffing patterns, hiring patterns, working conditions and pay of firms or industries that will help the job seeker to plan and carry out a successful job search. Labor market information may be provided to job seekers in person, by mail, telephone or by internet and may be provided as often as necessary. Duplication of a specific LMI service should be avoided.
JOB SEARCH ACTIVITIES-LMI Con’t • When this service is provided by One-Stop Staff, documentation should be recorded in the OSMIS “comments” section or in the notes at the time of service entry. No documentation is required if a generic packet of information is provided to a job seeker or employer (limited to one service per year per region to avoid duplication). For all other LMI services provided, documentation should include the influencing force of the employment process, I.E. “Provided information on hiring or staffing patterns”, or “provided trade dispute information”.
JOB SEARCH ACTIVITIES • Job Fair - A structured gathering and exhibition in an appointed place of individuals who are seeking employment with employers who are seeking workers. This assistance can be provided at the employer’s business location, the One-Stop Center, or another designated location with prior arrangements being made by or in conjunction with One-Stop Center staff.
JOB SEARCH ACTIVITIES • Orientation - A structured session designed to acquaint customers with One-Stop and other available services and programs that can assist them to secure employment. The length of this session may vary and should be provided by, or in conjunction with, One-Stop Center staff.
JOB SEARCH ACTIVITIES • Job Search with Local Office Contact – A job search service has been provided by staff on behalf of a specific job seeker who has made a personal contact with the office. • Job Search without Local Office Contact – A job search service has been provided by staff on behalf of a specific job seeker who has contact with the office by phone or by e-mail.
TAX CREDIT • The job seeker has been provided information regarding the Work Opportunity Tax Credit Program (WOTC). This service may be claimed for providing the informational services regarding the program, and the provision of the forms to the Job seeker interested in a WOTC referral.
VOCATIONAL GUIDANCE • (Veteran job seekers only) All veterans who receive services provided by trained One-Stop Center staff that involve providing a wide range of information, materials, suggestions and advice intended to assist in a vocational decision by the veteran regarding employment and training opportunities.
FEDERAL BONDING ASSISTANCE PROGRAM • A bonding program that provides federal fidelity bonds to job seekers for whom commercial bonds cannot be obtained, such as offenders. Each local One-Stop Center should have an associate designated as the local bonding coordinator who is trained in procedures for providing bond coverage.
REFERRAL TO TRAINING • The provision of specific training related information that enables a customer to make informed choices relative to training opportunities and resources constitutes a referral to training. Eligibility for federally funded training programs does not have to be determined for training information to be provided. Providing information such as approved training vendors, types of training available, and financial aid resources should be considered a referral for training.
ENROLLED IN TRAINING • Jobseeker began in a training program to which he/she was referred by One-Stop Staff.
COMPLETED TRAINING • When this service is provided by One-Stop Staff, documentation should be recorded in the OSMIS “comments” section or in the “notes” screen at the time of service entry. • Individuals who successfully complete a skills training program (Workforce Investment Act, Transitional Adjustment Assistance, VA Chapter 31, Job Corps or any skills training offered by One-Stop partners other than on-the-job training) to which a job seeker was referred by the agency. For obtained employment credit, the job seeker subsequently either may have found his/her own job or was placed in an unsubsidized job by the training program.
SUPPORTIVE SERVICES • Services that aid, support, or enhance a customer’s ability to seek, accept or maintain employment. All customers can benefit from having the information necessary to obtain needed services provided by social and other service agencies operating in the community. It is the customer’s choice whether or not to take advantage of these various services. It is our responsibility to provide customers with specific information regarding the service provider, the type of service and how to access the services. This information may be provided in person, by telephone, via e-mail or regular mail.
MORE INFORMATION • AWI WEBSITE:http://www.floridajobs.org/ • JOAN LOSIEWICZ (850)245-7422 email:joan.losiewicz@awi.state.fl.us • KEN MCDONALD(850)245-7412 email: ken.mcdonald@awi.state.fl.us