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This study examines Hurricane Irma using Twitter data and machine learning techniques to analyze tweet content and sentiment for response effectiveness and social issues. The research investigates tweet changes over time, government perceptions, and response categories through methods including text cleaning, Bag-of-Words, and Doc2Vec modeling. Results suggest potential improvements and implications for future hurricane response strategies.
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Examining Hurricane Irma with Twitter Data and Machine Learning Gbemisola Oladosu, Dylan Johnson, (Mentors: Dr. Chien-fei Chen, Dr. Xiaojing Xu, Zach McMichael, Jullian Ball)
Outline • Introduction • Purpose • Research Questions • Methods • Data Collection • Text Cleaning • Descriptives • Bag-of-words • Doc2Vec • Doc2Vec Models • Results • Conclusion • Conclusion • Future Work
Introduction • Proportion of Category 4 and 5 hurricanes in the US has increased in the past two decades[1] • Cost of hurricane damage is increasing[2] • Larger responses are necessary • Higher risk for social issues • Measuring response effectiveness and social issues is important
Introduction (Cont.) • How did tweet content and purpose change over time? • What tweet content categories had the most number of complaints, messages of appreciation, or requests for help? • How did people feel about the government?
Methods • 10,784 Irma-related tweets from September 2017 • Tweets were labeled for content (Code 1) and purpose (Code2) • Removed: • Duplicates • Labeling mistakes
Methods (Cont.) • Text was cleaned: • Non-English • Retweets • Punctuation • Articles • URLs • Set to lowercase
Methods (Cont.) • Oversampled to 10,000 Composition of Tweet Purpose (Code2) Composition of Tweet Content (Code1)
Methods (Cont.) • Neural networks require numeric inputs • Bag of Words feature vector • Represent relationships btw. words • Word similarity • Word order • (‘Large’ as far from ‘fat’ as ‘cat’) The fat cat sat on the mat.
Doc2Vec • Uses word embeddings (many dimensional vectors) to represent: • Word similarity • Word order • Relationships between words [3]
Methods (Cont.) • Eight Doc2Vec models were created to predict Code 1 and Code 2
Results (Cont.) • Only complaints at govt. • Mostly regarding infrastructure and animals • Tweets of appreciation were related to health, infrastructure, and social issues/crimes • Requests for help related to animals Code1 vs Code2
Results (Cont.) • Tweets dramatically increased after landfall • Tweet composition remained constant Code1 vs Time Code1 vs Time
Results (Cont.) • Not very accurate • ‘Relief efforts’ was predicted a lot before the hurricane made landfall • ‘Recovery info’ and ‘relief efforts’ were predicted disproportionately
Conclusion • Predictions were inaccurate due to a small training set of fewer than 1400 tweets • Code 1 model’s accuracy of 43% and Code 2 model’s accuracy of 31% suggest more data could produce better results
Conclusion (Cont.) • Analyzing the results of a more accurate model can allow future researchers to determine the most impactful hurricane problems • This can inform hurricane response groups on how to address these problems
References • Holland, G., & Bruyère, C. L. (2013). Recent intense hurricane response to global climate change. Climate Dynamics, 42(3–4), 617–627. https://doi.org/10.1007/s00382-013-17130 2. Hurricane Costs. (2017). Retrieved July 23, 2019, from Noaa.gov website: https://coast.noaa.gov/states/fast-facts/hurricane-costs.html 3. Le, Q., & Mikolov, T. (2014). Distributed Representations of Sentences and Documents. Retrieved from https://arxiv.org/pdf/1405.4053.pdf
Acknowledgements Special thanks to our mentors: Dr. Chien-fei Chen, Dr. Xiaojing Xu, Zach McMichael, and Julian Ball
Acknowledgements This work was supported primarily by the ERC Program of the National Science Foundation and DOE under NSF Award Number EEC-1041877 and the CURENT Industry Partnership Program. Other US government and industrial sponsors of CURENT research are also gratefully acknowledged.