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This document covers the requirements for local authorities to establish and maintain information and advice services related to care and support. It includes guidance on the local system operation, types of care available, accessing support, financial advice, and raising concerns. The service must be accessible and comprehensive, catering to the needs of all residents. Consultation questions focus on practical work, guidance improvement, and engagement enhancement with different sectors.
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Information and Advice: Care Act Consultation July 2014 Carl Evans & Karen Dooley DH
Information & Advice in the Care Act • Information & advice covered in section 4 of the Act • Section 4 is in the section on General responsibilities of LAs • Information & advice referenced throughout the Act • Supported by Statutory Guidance • Underpinned by practice guidance
Clause 4 of the Care Bill The Bill requires local authorities to establish and maintain an information and advice service related to care and support in their area. It must cover: • How the local system works • The choice and types of care and support available • How to access that care and support • How to access independent financial advice • How to raise concerns about safety or well-being The information and advice service must cover the needs of all its population, not just those who are in receipt of care or support which is arranged or fund. It must be accessible and proportionate
Questions for discussion Consultation http://careandsupportregs.dh.gov.uk/ • What further practical work / guidance might be helpful to support implementation? • How might we improve engagement / connectivity of information and advice provision with the voluntary, not-for-profit and private sectors? With local level delivery At the national level with NHS Choices