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Questions NO 1, Your customer has run into an issue while troubleshooting survivorship rules in their Oracle Customer Data Management staging instance which they recently configured. Now they are intending to move toward production, but discovered that the survivorship rules are not working anymore. They checked the Manage survivorship rules and all appears to be in place, but they are not functioning. As an implementation advisor, which two will you suggest to resolve this issue? (Choose two.) A. Check the merge resolution and run request dispatch job status. B. Check whether the CDM_ENABLE_SURVIVORSHIP profile option is set. C. Check whether survivorship rules are in the active state. D. Check whether the ZCH_Enable_SURVIVORSHIP profile option is set. E. Check whether the CDM_SURV_ENABLE profile option is set. Correct Answer: CD https://testcollection.us/1z0-978-vce-download.html
Questions NO 2, Which task can be set up to enable the Enterprise Data Quality (EDQ) server configuration? A. Manage Server Configuration B. Manage Sales Cloud to Data Cloud Integration C. Manage Enterprise Data Quality Matching Configurations D. Manage Enterprise Data Quality Server Configuration Correct Answer: D https://testcollection.us/1z0-978-vce-download.html
Questions NO 3, A reputable banking industry customer is implementing Oracle Customer Data Management to centralize and achieve 360-degree account information from multiple sources. They have the following unique requirements: The system should be able to carry out duplicate identifications and duplicate merge process automatically. The system should provide the ability for a central administrator to review and approve merge records before carrying out duplicate merge process. How can these be configured in Oracle Customer Data Management? A. Set up the customer merge requests profile option CDH_CUSTOMER_MERGE_REQUESTS. B. Set up the user merger requests profile option ZCH_USER_MERGE_REQUESTS. C. Define Groovy rules and trigger workflows with approval hierarchy before automerge. D. Oracle Customer Data Management does not support such approvals before merge and cannot be configured. Correct Answer: B https://testcollection.us/1z0-978-vce-download.html
Questions NO 4, Which task is used to configure Oracle Enterprise Data Quality (EDQ) when using it with Oracle Customer Data Management? A. Manage Data Quality Configurations B. Manage Customer Data and Data Quality Configurations C. Manage Server Configurations D. Manage Enterprise Data Quality Configurations Correct Answer: C https://testcollection.us/1z0-978-vce-download.html
Questions NO 5, One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements: Centralize and standardize customer information from multiple sources. Manage service requests witch corrected resolutions processes. Capture service requests, service-level agreements, and incident management processes. Check the validity of contact or account addresses. Which two options fulfill the requirement? (Choose two.) A. Oracle Customer Data Management, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service B. Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service C. Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service D. Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service E. Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service Correct Answer: BE https://testcollection.us/1z0-978-vce-download.html
Questions NO 6, Which three character-encoding formats can be used in the file for an account or contact import job? (Choose three.) A. UTF-4 B. UTF-8 C. Big5 D. Big4 E. UTF-16 Correct Answer: BCE https://testcollection.us/1z0-978-vce-download.html
Questions NO 7, How is access granted to personality identifiable information (PII) attributes in Oracle Sales Cloud? A. Create a custom role with four data security policies and assign PII privileges. B. Access is default with the standard role SALES_MANAGER, which has PII privileges. C. Create a custom role with two data security policies and assign PII privileges. D. Create a custom role with three data security policies and assign PII privileges. Correct Answer: A https://testcollection.us/1z0-978-vce-download.html
Questions NO 8, While running a File Import job for a Contact Import, you get the “Address is required” error. Which profile option should be set to No to avoid this error? A. ZCA_ACCOUNT_ADDRESS_MANDATORY_ENABLED B. ZCA_ACCOUNT_ADDRESS_MANDATORY C. ZCA_ACCOUNT_ADDRESS_REQUIRED D. ZCA_ACCOUNT_ADDRESS_REQUIRED_ENABLED Correct Answer: D https://testcollection.us/1z0-978-vce-download.html
Questions NO 9, A client is implementing Oracle Sales Cloud along with Oracle Customer Data Management (CDM). The data migration scope has around 10 million records in Contacts and Accounts, and a large percentage of duplicates is expected during initial data load. The client is asking for your recommendation to improve the performance of the duplication data identification and resolution process. Which two would you recommend to the client? (Choose two.) A. Set ORA_ZCH_MERGE_SCOPE_LOOKUP to “CRM” instead of “ALL”. B. Set ORA_ZCH_MERGE_MAX_REQUEST_LIMIT to less than “10” during initial data load. C. Set ORA_ZCH_SETMASTER_LOOKUP to “Rule” during initial data load. D. Decompose the data sets into smaller chunks by the selection criteria while submitting a duplicate identification batch. Correct Answer: BD https://testcollection.us/1z0-978-vce-download.html
Questions NO 10, Your customer is implementing Oracle Sales Cloud and Oracle Customer Data Management and has built party usage filter rules. However, the rules are not working and cannot be seen in the user interface. As an implementation advisor, what would you do to resolve this? A. Compile filter rule before use. B. Activate filter rule before use. C. Configure user interface pages by using Application Composer. D. Run the Enable Party rules job. Correct Answer: A https://testcollection.us/1z0-978-vce-download.html
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