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eGovernment by 2010: From Utopia to Realisation

This discusses the complexities of eGovernment realization beyond technology, focusing on citizen motivation, trust, language rights, and legal and cultural issues, emphasizing the importance of user representation and addressing social exclusion. Explore the challenges and solutions in the European Internet Region of Trust and Confidence.

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eGovernment by 2010: From Utopia to Realisation

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  1. eGovernment by 2010: From Utopia to Realisation IST 2002 Lone Dybkjær MEP

  2. Realisation issues • Realisation of eGovernment is NOT only a question of technology but one of MOTIVATING CITIZENS • MOTIVATION gender issue • Internet a household word like roads, water, electricity, telephone and postal system. • Trust and confidence • dotEU historic opportunity • European Internet Region of Trust and Confidence

  3. Realisation issues • Cultural issues • Right to use own language and alphabet • DybkjærNOTDybkjaer • Legal issues • Right to use own names • Lone.Dybkjær@abc.eu • Same laws across Europe • Simple Dispute Resolution Process

  4. Realisation issues • User issues • Citizens, consumers, SMEs must be represented • European Internet Governance User Forum • CECUA Initiative • www.cecua.org • Other issues • Social exclusion • Digital Divide – North/South • Cost barriers - Removal

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