Strategic Partnerships for Information Technology Innovation

1. Strategic Partnership Office of the Chief Information Officer (OCIO) and Enterprise Information Technology Services (EITS)Dr. Rick WatsonDr. Craig PiercyDr. Mark Huber Date: August 14, 2007

2. Agenda • Overview of OCIO and EITS • Overview of Partnership Opportunities • Developing a Program of Governance • Interest level? • Next steps?

3. Overview of EITS • Vision • return the University to the role of state and national leader in information technology, and to be recognized as the first source for knowledge and expertise in the area of information technology. • Mission • provide a robust, reliable, and secure information technology infrastructure, maintain essential production services, and offer world-class support.

4. Overview of EITS • Core Values • Excellence in Customer Service • Our People are Our Greatest Asset • A Winning Attitude • Honesty and integrity • Teamwork and Communication • Efficiency, effectiveness, and improvement

5. EITS Strategic Planning Model https://eits.uga.edu/planningCycle/

6. Strategic Core Areas • Leadership for Information Technology • Strategic Planning, Policy, and Advisement • Business and Technology Partnerships • Client Service and Support • Information Security • Information Management and Integration • Enterprise Production Applications • Infrastructure and Architecture

7. Business and Technology Partnerships • IT Mentor Program • Leveraging and creating opportunities for UGA graduate and undergraduate students • Training and Developing OCIO/EITS staff • IT Workforce Management • Creating programs targeted at gaining funding opportunities

8. IT Mentor Program • EITS Task Force to recommend a managed program (12 EITS staff) • EITS staff leadership • EITS technical staff • Student Mentor Programs • OCIO and EITS staff and students • Terry Staff and EITS “students”

9. Leveraging and creating opportunities for UGA graduate and undergraduate students • EITS business improvement class projects for graduate classes • Internal Certificate Program (Student work in EITS using standards-based learning outcomes and competency demonstration) • Student Employees from Terry work in EITS positions • Opportunities in the OCIO EITS Business, Communication, or Planning Offices

10. OCIO/EITS Audit MIS/CIS classes Data Management and Database Administration Business Process Modeling Outcome Directed Decision Making IT Leadership Serving as Certification Trainers and mentors to students Training and Developing OCIO/EITS staff

11. 50% UGA Work Force eligible for retirement in the next 5 years 25% of IT workers say they will retire within 5 yrs Estimated 35% OCIO/EITS retirements, 5yrs Only 20% believe the knowledge transfer for their jobs will exceed two weeks (26% none) Workforce development and training needed Computer Science majors declined by 32% from 2000 through 2004 Incoming Freshmen who are interested in Computer Science has declined 59% since 2000 IT Workforce Management

12. Creating programs targeted at gaining funding opportunities • NSF program “Broadening Participation” • $14 Million for colleges and partnerships that recruit women, minorities, and people with disabilities • 0.03% women freshmen expressed interest in CS, 2004 • MIS and CIS graduates lacking “soft skills”, business skills • IBM – Using the Virtual capabilities of the new architecture • IBM has program money to support IBM new architecture education opportunities by leveraging Higher Ed

13. Program Governance and Management • Interest in Partnering? • What are the constraints? • Is there mutual benefit? • If interested, what are the next steps? • Questions

14. Questions? Gregory Topp 706 542-7617 gtopp@uga.edu