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World Library and Information Congress 75 th IFLA General Conference and Assembly Milan, Italy

World Library and Information Congress 75 th IFLA General Conference and Assembly Milan, Italy Tuesday 25 August 2009. Social computing tools for learning and knowledge sharing Knowledge management, Library and Research Services for Parliaments, and Information Technology Sections. Agenda.

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World Library and Information Congress 75 th IFLA General Conference and Assembly Milan, Italy

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  1. World Library and Information Congress 75th IFLA General Conference and Assembly Milan, Italy Tuesday 25 August 2009 Social computing tools for learning and knowledge sharingKnowledge management,Library and Research Services for Parliaments, and Information Technology Sections

  2. Agenda • Overview of social computing tools in libraries • Frank Cervone, Purdue University Calumet, US • Connecting Congress with citizens • Soledad Ferreiro and José Miguel Muga, Biblioteca del CongresoNacional, Chile • Encouraging learning and knowledge sharing • Stacy Langner, Khulisa Management Services • Building community and collaboration • Madeleine LeFebvre, Ryreson University, Canada • Engaging communities and sharing knowledge • Moira Fraser, Parliament of New Zealand • Improving customer service • KarolienSelhorst, Vlissingen Public Library, Netherlands • Adoption of social networking tools in libraries • Frank Cervone, Purdue University Calumet, US

  3. Dr. Frank CervoneVice Chancellor for Information ServicesPurdue University CalumetHammond, IN, US Overview of social computing tools in libraries World Library and Information Congress 75th IFLA General Conference and Assembly Milan, Italy Tuesday 25 August 2009

  4. Why social tools? To foster an 'architecture of participation’ 1 2 1 - O'Reilly, T., The Architecture of Participation. O'Reilly Developer Weblogs, April 6, 2003. http://www.oreillynet.com/pub/wlg/3017 2 - Lankes, R. D., Silverstein, J. L., Nicholson, S., & Marshall, T. (2007). "Participatory Networks: The Library as Conversation" Information Research, 12(4) paper colis05. [Available at http://InformationR.net/ir/12-4/colis05.html]

  5. A growing phenomenon

  6. Social tools in context

  7. Community and communication Keeping patrons and staff informed

  8. Organization Social tagging and organizing of information aNobii

  9. Distribution Sharing information Daft Doggy

  10. A hierarchy of services

  11. E-mail signup

  12. Blogs and RSS Feeds

  13. Facebook

  14. YouTube

  15. Chat reference

  16. Second Life University College of Dublin

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