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Chapter 7 The Ethnic Theory of Plane Crashes

Chapter 7 The Ethnic Theory of Plane Crashes. Patrick Farrell, Nick Miller Raegan Kobbe, Xavier Munoz. Avianca Flight 052. Thursday January 25, 1990 Colombia → New York Laureano Caviedes/Mauricio Klotz 203 flights delayed for inclement weather Held by ATC three times on way.

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Chapter 7 The Ethnic Theory of Plane Crashes

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  1. Chapter 7 The Ethnic Theory of Plane Crashes Patrick Farrell, Nick Miller Raegan Kobbe, Xavier Munoz

  2. Avianca Flight 052 • Thursday January 25, 1990 • Colombia → New York • Laureano Caviedes/Mauricio Klotz • 203 flights delayed for inclement weather • Held by ATC three times on way

  3. Avianca Flight 052 (Cont.) • Delays in air: • 19 minutes - Norfolk, Virginia • 29 minutes - Atlantic City • 29 minutes - Kennedy Airport • Final descent • Wind shear • Auto-pilot malfunctioning • Go around → engines blown → crashed • 73/158 dead

  4. Korea Flight 801 • August 5th, 1997 • From Kimpo International Airport in South Korea to Guam • Experience of Flight Captain • 8,900 hours of flight time • 3,200 hours in jumbo jets • Had flown to Guam eight times before • Flight safety award • In excellent health

  5. Korea Flight 801 • Took off at about 10:30 p.m • Began its descent at 1:30 a.m • Raining; couldn’t see the runway • Suggested a “missed approach” • “Go around”...”GO AROUND” • At 1:42 a.m, crashed into Nimitz Hill • 228/256 (89%) dead

  6. Nimitz Hill

  7. Korea Flight 801 • United Airlines (American Carriers) - 1988-89 = .27 planes per million • Korean Air (Korean Carriers) - 1988-89 = 4.79 per million Page 180-181

  8. Air Florida Flight 90 • 1982 just outside Washington D.C. • Inadequate communication between two pilots • False Security • "Lets check those wing tops • again since we've been • sitting here a while"

  9. Air Florida Flight 90 - Solution: If the co pilot/ officer just told the pilot to defrost the wings instead the crash would have never happened, the sense of mis-communication occurs because the co pilot felt as though he knew better - Rushed the situation --> failed to react properly to ice --> downfall

  10. Important Ideas - Mitigated Speech – any attempt to downplay or sugar coat the meaning of what is being said - Was the difference in the Air Florida crash (page 197) - Crew Resource Management (197) - Ratwatte “if you see someone doing something stupid speak up" (page 198)

  11. Important Ideas - Power Distance Index – concerned with attitudes toward hierarchy (authority) (204) - Low PDI  plane is flown by two equals - High PDI  captain is leader - Korean Flight: pilot makes error --> co-pilot doesn't try to correct him - Once Korea found cultural problem --> fixed recent struggle of losing planes

  12. Why This Chapter Was Included • Shows that without proper communication you will crash and burn • Shows that one of the secrets for success is communication

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