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Talkingsense.org. Mental health e-clinic. What is an E-Clinic?. Who. How. How to refer - We need the *patients name, *date of birth, *NHS number & *email address -The referrers’ name and date of referral How the patient uses it
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Talkingsense.org Mental health e-clinic
What is an E-Clinic?
How • How to refer • -We need the *patients name, *date of birth, *NHS number & *email address • -The referrers’ name and date of referral • How the patient uses it • They log onto www.talkingsense.org and choose an appointment that’s convenient • They then log in for the appointment, complete the measures (either by themselves or while chatting to the clinician) and click to join conversation • How we work with the patient • We then use either chat or audio/video and work using the same methods we would in a face-to-face meeting: guided self-help based on CBT • We have self-help materials available on the website which the patient can download; alternatively we can email or send a link to material via the live-chat
e-clinic benefits patients • Convenient access to therapy at the click of a mouse from any computer or device with internet access • Increased access to psychological therapies (e.g. LTC and children) • Reduced waiting times • Improved comfort and safety (research supports this)
e-clinic benefits organisations • No other tool like this in NHS • Reduction in cost of space for clinics • Increased recruitment potential • More time focused on treatment/increased capacity • Reduced waits • Reduction in staff travel costs • Increased job satisfaction
Examples • Extended working hours- appointments in work time • Limited language • End of Step 4 appointments
Other Information • The most important point to mention is that although the E-Clinic has been specifically developed within the Mental Health arena the e-clinic can be utilised within any setting, for example to reduce out patient appointments, conduct other appointments via this portal. We are developing a children’s e-clinic, and looking to use it in schools, and our community staff (Health visitors, stop smoking)
Further Information • If anyone would like further information please contact; • Michelle Larkin • Business Development & Marketing Director • Michelle.larkin@rdash.nhs.uk • 01302 821432 • Or • 07769135557