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EMAIL SECURITY & AVAILABILITY. ROADSHOW 06. Microsoft Exchange Server Email Architecture Design & Management for Today & Tomorrow. Steve Wheeler Windows Technologies Evangelist Microsoft UK. Agenda. Customer Feedback Exchange Server Today: Exchange 2003 & SP2
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EMAIL SECURITY& AVAILABILITY ROADSHOW06
Microsoft Exchange ServerEmail Architecture Design & Management for Today & Tomorrow Steve Wheeler Windows Technologies Evangelist Microsoft UK
Agenda • Customer Feedback • Exchange Server Today: Exchange 2003 & SP2 • What to expect moving forward: Exchange 12 • IT Administrator Control • Information Worker Benefits • Secure Access
Info Worker Situation Security • Security the top concern • Spam & viruses compromise e-mail experience • Regulatory compliance becoming more critical IT Pro Situation • E-mail is mission critical • E-mail systems too complex/ expensive • Want to deliver infrastructure for collaboration • Overwhelmed by information that they can’t organize • Mobile devices are increasingly common • Need up to date information Organization and access Control Active protection Customer Feedback
Introducing Exchange 2003 IT Administrator Control
IT Administrator Control Scenarios • Do day-day tasks more efficiently • Allow IT Staff to perform multiple functions • Proactive management for high uptime • New Tools for planning, deployment and verification of upgrades Features • Lower cost: 3-1 consolidation, 3-5K users per server • Active Directory: Manage Network, users, desktops from single toolset • Improved performance, mgmt, backup, security, deployment tools • Exchange Management Pack for Microsoft Operations Manager Benefits • Improve IT Productivity • Reduce Support Costs • Reduce Risk and payback period for upgrades and migrations
Information Worker Benefits
Information Worker Scenarios • Smart Communication when and where workers need it • Mobile and Remote Users • Sales, Service, Consulting, Lawyers • Home Office • Basic – Occasional Users • Information Workers use better tools to communicate and stay connected Benefits • Improve Productivity • Increase Customer and Partner responsiveness • Improved and Faster Communication • Reduce Support Costs • Flexible, Secure Access Features • Outlook 2003 Features • Local Cache: Over slow, latent connection, dial-up or wireless • RPC/HTTP – VPN is not required over internet connection • Mobile Device Support • New Outlook Web Access • Built-in log updates to Exchange Server • New security and anti-Spam capabilities
Productivity with Outlook 2003 Threaded email Most recently used folders Right hand reading view Custom Search Folders One click follow-up Follow-up email folder 40% More information displayed!
Pervasive Productivity: Outlook Web Access Right hand reading view Follow-up email folder One click follow-up
Secure Access
128 bit SSL Secure Mobile Access, Anti-spam/virus Mobile Access: • Enabling your Mobile Workers to Stay Connected anywhere, anytime – by default • Pocket PC and Windows Powered Smartphones Supported Anti-Virus & Anti-Spam: • New Virus Scanning API enables flexible antivirus deployments • Intelligent Message Filter stops Spam “at the Gate” Additional Security Features: • Cross-Forest Kerberos Authentication • IPSec between Front-end / Back-end Clusters
Exchange 5.5 Exchange 2000 71,000 Mailboxes 3000 users/server 100MB per user 118 Mailbox Servers ~ 75 Sites WW 57,000 Mailboxes 1000 users/server 50MB per user 203 Servers Microsoft IT Exchange Deployment Exchange 2003 85,000 Mailboxes 4,000 Users Server 200MB per user 36 Mailbox Servers ~ 7 Sites WW
Service Pack 2 Enhancements
Improved Mobile e-mail • Seamless “push” email • Server pushes notifications to device over a HTTP connection opened and maintained by client • No reliance on SMS • Device heart-beat used to keep the connection alive (minimal impact on battery life) • No user configuration or settings required • Admin controls whether to enable/disable the feature • User simply chooses to be up-to-date as new items arrive • Ensures the device is always up-to-date with the latest Email, Calendar, Contact, and Task changes • Supports task sync • Data compression with faster connections • Over-the-air lookup of Global Address List
Security Enhancements: Mobile Device “Wipe” • Remote wipe capability if device is lost New Policy Provisioning for Devices • Policies can be recommended/enforced • Require PIN device lock • Auto device reset on X password attempts • Admin UI built into to Exchange System Manager Optional Certificate-based authentication • Corporate credentials not stored on device • Provisioned through Desktop ActiveSync Support for Sender ID • Sender domain verification
Improved Messaging Fundamentals • Standard Edition: 16G 75G storage limit • Iberian & Brazilian Portuguese OWA spell check • Improved cached mode performance • 30% size reduction of Offline Address Book (OAB) • Reduced causes for full OAB download • OAB indexing moved to the client • Connection controls and migration • Cached mode connection enforcement • Supported GroupWise 6.x connector/migration tools • Public folder management and controls • Administrative tasks and wizards • Folder deletion logging • Replication control
Manage cost and complexity out of the system Secure and Protect the System Enable end users to get more from their inboxes at work and away IT Administrator Control • Large, low-cost mailboxes • Continuous backup • Powerful search • Simplified deployment and management • Setup and server roles • Automatic client provisioning • Scriptable command line interface • 64-bit Standard
Secure and Protect the System Manage cost and complexity out of the system Enable end users get more from their inboxes at work and away Information Worker Benefits • “Unified Messaging” • Email, voicemail and fax in inbox • Telephone access • Remote and mobile access • Device and browser Outlook experience • No 3rd party subscriptions or servers • Built-in server side search • Collaboration • Shared SharePoint documents from OWA • Efficient, reliable meeting scheduling • OWA: Browse contacts, language setting
Secure and Protect the System Manage cost and complexity out of the system Enable end users to get more from their inboxes at work and away Secure AccessProtect Message in Transit or Rest • Secure messaging • Secure content sharing over email • Auto-establish secure B2B email • Enterprise policy enforcement • Mail flow policies: archival, encryption, routing • Storage policies: retention, archival, deletion • Rich auditing and search • Message hygiene • Junk email protection • Anti-virus extensibility