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Join our training program to learn the best practices in crisis communication strategy and effective government relations management. This course is designed for policy and public affairs managers, spokespersons, media relations professionals, and brand communicators.
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NECCI 2019 TRAINING CALENDARTHEME:IGNITE. PROVOKE. OCCUPY. www.necciconsulting.com
Who Should AttendThis course is designed for anyone involved in managing communication response during crisis, policy and public affairs managers, the organization’s spokespersons, media relations, brand communicators, legal officers etc. • Module 1:Crisis Communication Strategy • Crisis communication strategy best practice • Crisis dynamics: lessons for how crises originate and develop • Stages of crisis communication • Principles of reputation management • Case studies: examples and consequences of strong and weak crisis communication in practice • Key ingredients and approaches to formulating a crisis communication strategy • Module 2Strategic Communication: The Key to Lobbying • Lobbying Elected Officials • Know Your Decision Makers • Effective Communication With Elected Officials • Dos And Don’ts for Communicating With Elected Officials
5-Day MASTER-CLASS ON: THE NEXT MILLENNIUM BRAND Course outline: • Corporate Governance-integrity And Compliance • Corporate Social Responsibility (CSR) • Project Management And Methodology • Glocalization • Innovative Brand Messaging Strategies • Story-Telling and Leadership Communication • Ethics and Reputation: The Driving Force of Business Target audience: • Brand Communication Department, • Government Community Relations, • CSR Portfolios, CEO/Managers Offices • Corporate Affairs Departments • Media Relations, Publicists etc • HR 1. Venue: Dubai, UAE • DATE: 15-19 July, 2019 2. Venue: Kigali, Rwanda • Date: 16-20, September 2019 • FEE: $7000per participant
Effective Government Relations • What Topics are covered? • The Business Environment • Introduction to strategic government relations management • Developing relationship management functions • Issues and Reputation management • Communications strategies in Government Relations • Public consultation processes • Implementing an effective Crisis management programme • Strategies for Effective Policy Advocacy • Legislative & Regulatory relations • Tactical public and media relations/Protocol • The ethical challenge – creating a plan of action • Managing and Seeking Government Support • What’s Included? • Instruction by expert facilitators • Small interactive classes • Specialized manual and course materials • Personalized certificate of completion Target Audience The programme is designed to benefit the following groups: • Government Relations Managers• Corporate Affairs Managers• Communications Managers• Marketing Managers• Public Relations Advisers, Managers• Heads of NGOs and their government facing officers Venue: Scotch Bonnet, Victoria Island, Lagos Fee: N250,000 Date: 9-12 April, 2019
Negotiating For Results • How You Will Benefit: • Understand how often we all negotiate and the benefits of good negotiation skills. • Recognize the importance of preparing for the negotiation process, regardless of the circumstances. • Identify the various negotiation styles and their advantages and disadvantages. • Develop strategies for dealing with tough or unfair tactics. • Gain skill in developing alternatives and recognizing options. • Have the opportunity to practice the “how to” of these skills in a supportive environment. • Understand basic negotiation principles, including BATNA, WATNA, WAP, and the ZOPA. • What You Will Cover: What’s Included? • Instruction by an expert facilitator • What is Negotiation? Small interactive classes • Preparing for Negotiation Specialized manual and course materials • The Successful Negotiator Personalized certificate of completion • The Nuts and Bolts • Making the Right Impression DATE: 18-19 April2019 • Getting off to a Good Start VENUE: Scotch Bonnet, Victoria Island, Lagos • Exchanging Information • The Bargaining Stage FEE: N80,000 • Inventing Options for Mutual Gain • Getting Past No and Getting to Yes • Dealing with Negative Emotions • Moving from Bargaining to Closing • The Closing Stage People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace. Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two day workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
ADVANCED PUBLIC RELATIONS MANAGEMENT COURSE Course Outline • Public Relations And Change Management • Media Interview Training • Story Telling for Maximum Impact • Emotional Intelligence And Public Relations • Measurement & Evaluation in PR • Ethics in Public Relations • Curbing Fake News Target Audience • This is an intermediate-level course designed for learners with existing knowledge and several years of experience in communications or PR. Learning is pitched at a level to help you develop strategic approaches and apply sophisticated techniques. • This course is recommended for communications and PR executives seeking to make an impact in various organizational competencies. Sight Seeing: Olumorock located in Abeokuta has produced great personalities such as Lobel Laurel WOLE SOYINKA, LATE FELA ANIKULAPO KUTI, LATE MKO ABIOLA and Chief Olusegun Obasanjo, Nigeria formal President. Olumorock has a great significant in the Yoruba History. The rock was used as fortress by the Egba's who are the original indigenes during the 19th century inter tribal Yoruba warfare. It is a great historical site to anyone visiting Nigeria. Is a must do for tourist in Nigeria, West Africa. • They includeGeneral Managers, Assistant General Managers, Directors, Deputy Directors, Public Affairs/Public/Government Relations, Brand Communications Managers, Public Relations/Public Affairs Managers, Government/Community Relations Managers, Media Relations Managers, CSR Managers, Managers, Team Leaders, and Heads of Units with strong public relations responsibilities in their organizations • Venue: Park Inn Abeokuta • Date: 5-7 June,2019 • Fee: N 250,000 .00
Strategic Public Affairs and Lobbying Seminar Who Should Attend? This course is recommended for managers tasked with overseeing strategic public affairs, whether directly or having hired a consultancy. There is always a high level of knowledge exchange and cross-fertilisation of ideas. Have you ever had issues on how to navigate your legislative environment, dissect your issues and execute powerful public affairs campaigns? This intensive five-day course will cover every strategic and tactical dimension of lobbying and public affairs strategy. It will assist clients in influencing decisions made by local, State and Federal governments as well as provide then with an in-depth understanding of government decision-making and policy development procedures. Participants will also learn the skills to react promptly to government decisions and legislative or policy changes. What Topics are Covered? Module 1 Designing A Template For Lobbying and Public Affairs Strategy Module 2 Managing Lobbying and Public Affairs Campaigns Module 3 Advocacy, Lobbying and Negotiation Module 4 Effective Use Of Social Media For Online Public Affairs Campaign What’s Included? Instruction by an expert facilitators, followed by stimulating learning activities like workshops, discussions, case studies, role-play exercises and personalized certificate of completion
Public Speaking:Presentation Survival School A great presenter has two notable qualities: appropriate skills and personal confidence. Confidence comes from knowing what you want to say and being comfortable with your communication skills. In this two-day workshop, you will master the skills that will make you a better speaker and presenter. What’s Included? Instruction by an expert facilitator Small, interactive classes Specialized manual and course materials Personalized certificate of completion Date: 31 May 2019 Venue: Leadway Assurance Training Centre TIME: 9am – 5pm. FEES: N65,000 per person plus 5% VAT.
FUNDAMENTAL HR FUNCTION Programme Contents • Understanding the role of the personnel function, • Overview of the human resources and employee relations management concepts, • Regulatory framework for the management of the human resources functions, • Understanding, interpreting and application of the labour laws, • Effective delegation and communication skills, • The role of effective human resources and employee relations management • DATE: 7-8 Nov 2019 • VENUE: Leadway Assurance Training Centre • FEE: N75,000 • Programme objectives • At the end of the programme the participants would have: • Obtained a full appreciation of the concept and structure of the human resources and employee relations management functions, • Acquired skills necessary for efficient management of the human resources and industrial relations policies, • Acquired requisite skills for the formulation and implementation for human resources and industrial relations policies, • Developed the expertise for installing effective organisational compensation system, • Acquired skill necessary for effective planning and control of work, the maintenance of discipline and appropriate levels of productivity and motivation, • Have a good understanding of the key issues impacting upon the practice of human resources management.
INTERNAL COMMUNICATION PROCESS & PROCEDURES Course Outline • Principles of Internal Communications • Internal Communications Strategy and Planning • Internal Communications Platforms and Channels • Internal Communication Campaigns and Programmes • DATE: 6-7 June 2019 • VENUE: Golden Tulip Hotel, Lagos • FEE: N125,000 After this course you will be able to: • Discuss and apply the strategic principles and rational for internal communications • Create an internal communication strategy for your organisation • Develop a practical action plan for internal communication • Deploy internal communication across all of the key channels and platforms using a toolbox of techniques • Create, manage and roll out internal communication campaigns and programmes • Promote employee engagement and management visibility
Contemporary Issues in Global Public Relations • The Contemporary Issues in PR will provides students with an understanding of the current issues that face public relations professionals in PR practice. This course will explore how PR Practitioners can identify and manage PR strategies within the rapidly changing business environment. • What Topics are covered? • Growth in Government Relations • Importance of Public Affairs • Increasing Role of Corporate Social Responsibility • Importance of Measurement and Evaluation in Public Relations • Changing Media Scene • Best Practice In PR Campaign Execution And Measurement • What’s Included? • Instruction by an expert facilitator • Small interactive classes specialized manual and course materials, • Personalized certificate of completion. • DATE: 6-7 June 2019 • VENUE: Golden Tulip Hotel, Lagos • FEE: N125,000
Personal Branding and Reputation Issues Personal Branding is self-packaging – in other words the way in which people market and promote themselves to the outside world. Your personal brand impacts your leadership style, the team or organization you lead, and ultimately how you choose to live your life. Fine as far as it goes, but for us, that’s simply the icing on the cake. It’s not so much a question of what others will buy in the market place. It’s more about your own motivation and what you really want to sell that matters. Your personal brand is within your control and can be carefully shaped and crafted according to your guiding principles. When you become aware of what you stand for you start to create a management and leadership style that is completely unique and authentic. Then you can look at how to package it up and put it out there. Everything you do can grow and reflect your personal brand: the projects you lead, the networks you develop, the customers you delight, the initiatives you take. And it is what other people will remember about you. All the time you’re learning, growing, building relationships, and delivering great results, it’s good for you and it’s great for the company. This programme helps you design and communicate your personal value proposition – your footprint in the world. • Content • What is a Personal Brand and why does it matter? • Managing Your Image • Communicating your Personal Brand – It’s You They Buy • Modeling Leadership Styles in Management • Building Your Personal Brand, Changing Your Impact and Creating Visibility • Telling Your Story • Personal Branding and Reputation: The cost of bad or no reputation at all • What’s Included? • Instruction by an expert facilitator • Small interactive classes with role plays • Personalized certificate of completion • What Will Students Learn? • Have a clear idea of their own personal brand as well as identify their personal assets and what they have to sell • Gain an understanding of their personal impact and natural leadership style, how they can change it to stay on brand • Identify opportunities to increase the visibility of their personal brand • Learn how to influence and communicate in a way that serves their personal brand • Gain a practical set of tools and techniques that can be used in networking. • Create a value proposition and mission statement for themselves and learn How your personal branding impacts on your career and or business.
AWAKENING THE BLUE GIANT CATALYZING THE GROWTH OF NIGERIA’S MARITIME ECONOMY THROUGH PUBLIC RELATIONS Date: 26 October 2019, Venue Four Points by Sheraton Fee: N120,000 NECCI PUBLIC RELATIONS ROUNDTABLE 2019 | connect-communicate-collaborate| |www.necciconsulting.com,www.necciprroundtable.com|
INTERPERSONAL COMMUNICATION This course presents the knowledge, skills and understanding necessary for people to communicate effectively in a variety of personal social and professional situations. This course approaches communication as a holistic culture-laden experience that is inextricably involved with personal identity, human relationships and power dynamics. Topics and objectives: • Principles Of Interpersonal Communications • Analyse Interpersonal Communication • Explain Interpersonal Communication Ethics • Evaluate Perception In Interpersonal Communication • Culture, Identity And Emotion In Interpersonal Communication • Illustrate Challenges Of Intercultural Communication • Explain Models Of Emotions • Assess Emotion In Interpersonal Communication • Verbal And Non Verbal Communication • Evaluate Effective Listening • Analyse Positive, Negative And Ambiguous Verbal Codes • Illustrate Principles Of Non Verbal Communication • Evaluate Non Verbal Communication Codes • Interpersonal Communication And Power, Conflict And Close Relationship • Examine The Models And Principles Of Self Disclosure • Assess Perceptions Of Power And Its Effect On Interpersonal Communication • Explain Models Of Conflict • Evaluate Strategies For Effective Communication In Close Relationships • Technology And Interpersonal Communication • Explain The Characteristics Of Technology • Examine Relationship Online • Identify Strategies For Improving Online Communications • DATE: 1-2 July, 2019 • TIME: 9.00am – 4.00pm • VENUE: • FEE: NXXX,000
CRISIS PLANNING AND COMMUNICATION This module discusses how to plan for and manage crisis situation using PR techniques. This course shall explore the following courses: Identifying and preparing for crisis situations • Types of crisis situations • How and why crises occur • Identifying and training the spokes person • Setting up an information centre/crisis team and crisis hot-lines • Identifying the victim and playing for empathy The dynamics of crisis communication • Managing the community • Managing the media • Managing the internal public Managing crisis fall-outs and recovering planning • Learning the lessons and preventing a repeat occurrence • Managing and meeting stakeholder expectations • Road show, exhibition and expo management • Managing consumer parliaments Break-out sessions • Public relations issues in the head office and the regions • Community relations • DATE: 1-2 August2019 • TIME: 9.00am -5,00pm • VENUE: LCCI, Ikeja • FEE: N120,000
BUSINESS ETIQUETTE: Gaining That Extra Edge If you have ever had an awkward moment where you aren’t sure which fork to use; • You don’t know which side plate is yours; • You have ever had to make small talk with a very important person and been lost for words…; • You ever been refused entry due to inappropriate dressing; • You were not sure of protocols; • Then you know just how agonising such moments can be. Even worse (and what can be even more damaging to your career) are the social gaffes you aren’t aware you make. What Topics Are Covered? • Business Etiquette Basics • The Handshake • Business Card Etiquette • The Skill Of Making Small Talks • Do You Remember Names? • Making That Great First Impression • Dress For Success • Business Dining/ Protocol • E-Mail And Telephone Etiquette Course benefits • Effective networking, including making introductions, shaking hands, and using business cards appropriately • How to dress appropriately for every business occasion • How to feel comfortable when dining in business and formal situations • How to feel more confident in your business • Communication in every situations • That extra edge that establishes trust and credibility What’s included? • Instruction by an expert facilitator • Interactive classes • A manual DATE: 23 August, 2019 • TIME: 9.00 am – 5.00 pm • VENUE: LCCI • FEE: N65,000
BUSINESS PRESENTATION & REPORT WRITING & ETIQUETTE It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. Whether the need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. Having a method to prepare these documents will help you be as efficient as possible with the task. Furthermore, participants that will master the competencies of this programme will be able to construct and write clear, concise and accurate reports, complying with constantly changing styles of report writing and meeting company standards and layout formats. Public Speaking and Presentation are vital skills that every professional needs to engage an audience as well as how to conduct yourself in a business environment. • Take Outs • This workshop will help you handle most of those socially difficult and awkward moments. • This course will build on a solid base of writing skills to present information in formal, informal, and proposal styles. • Understand the universal principles of business, etiquette, courtesy and manners • Display cultural sensitivity across international dynamics • Navigate and manage interpersonal dynamics in important encounters • Make a good impression and avoid causing offence or embarrassment in high profile situations • Display appropriate international business etiquette in many contexts Cont’d Next Slide
Content • MODULE 2 • Understanding etiquette: conventions in social behaviour and expected behaviour patterns • Courtesy and manners • Business card etiquette • The skill of making small talk • Do you remember names? • Making that great first impression • Dress for success • Business dining • E-mail and telephone etiquette • MODULE 1 • Different types of reports: Information, Research and Field • Understanding the implications of a poorly-written report • Focussing on the objective of the report • Adapting the style of the communication to the reader’s needs • The stages of report writing (investigating, planning, writing, and revising) • Using headings, charts, and graphs • The parts of a proposal • Persuasion, designing a message, and tough questions • Giving credit PROGRAMME DURATION: 3 days FEE: N375,000.00 per participant +VAT 5% Venue: LCCI, Alausa, Lagos Date: 7- 9 November 2019 • Module 3 • Tone and Body Language • Content and Structure • Engaging Your Audience • Quality of Delivery Please Note: You may decide to send participants to attend any or all of the modules. One module is N125,000/person. Min of 10 persons
EMOTIONAL INTELLIGENCE Emotional intelligence also called EQ is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. • What Topics are to be covered? • History of emotional intelligence • Definition of emotional intelligence • Optimism • The seven human emotions • Personal vision • Values, principles, strength, and talents • Validating emotions in others • And much more! Some of the ways you will benefit: • Understand what emotional intelligence means • Recognise how our emotional health and physical health are related • Learn techniques to understand, use, and appreciate the role of emotional intelligence in the work place • Understand the different emotions and how to manage them • Create a personal vision statement • Understand the different between optimism and pessimism • Validate emotions in others What’s included? • Instruction by an expert facilitator • Small interactive classes • Specialised manual and course materials • Personalized certificate of completion • DATE: 3 Oct 2019 • TIME: 9.00am -5.00 pmXXXXXX • VENUE: Scotch Bonnet, Victoria Island • FEE: N100,000.00 per person
PROPOSAL: CORPORATE IMAGE AND REPUTATION MANAGEMENT FOR BOTTOM LINE RESULTS • Content • THE COST OF BAD OR NO REPUTATION AT ALL • PUBLIC RELATIONS AND CHANGE MANAGEMENT • CORPORATE REPUTATION MANAGEMENT • DEVELOPING A STRATEGIC CORPORATE • REPUTATION MANAGEMENT PLAN • GOVERNMENT AND REGULATOR ENGAGEMENT THROUGH PUBLIC RELATIONS • M & E / RETURN ON INVESTMENTS ON PR EFFORTS • NEW MEDIA AND REPUTATIONAL MANAGEMENT • ALIGNING THE STRATEGIC FUNCTIONS OF PR, MARKETING, CUSTOMER • SERVICE AND SALES FOR OPTIMAL BOTTOM LINE RESULTS • THE TAKE OUT FROM THIS PROGRAMME: • Skills and competencies they need to excel in their duties in today’s highly demanding public relations functions as well as competitive and dynamic business world. • A modern approach to the corporate affairs function • Expertise on the optimal use of social media in a public relations setting • Application of PR as a management function. • Acquisition of change management competencies in Public Relations functions • Appreciation of the impact of global social developmental issues on public relations management. PROGRAMME DURATION: 3 days FEE: N250,000.00 per participant Gambia
WRITING REPORTS AND PROPOSALS It is essential to understand how to write reports and proposals that get read. We write reports in a range of formats and a variety of purposes. Whether you need to report on a product analysis, inventory, feasibility studies, or something else, report writing is a skill you will use again and again. Having a method to prepare these documents will help you be as efficient as possible with the task. This course will build on a solid base of writing skills to present information in formal, informal and proposal style. • What topics are covered? • The stages of report writing (investigating, planning, writing and revising) • Using headings, charts and graphs • The parts of a proposal • Persuasion, designing a message and tough questions • Giving credit What will students learn? • Prepare reports and proposals that inform, persuade and provide information • Review your work so that it is clear, concise, complete and correct • Apply these skills in real work applications What’s included? • Instruction by an expert facilitator • Small interactive classes • Specialized manual and course materials • Personalized certificate of completion • DATE: XXXXXX • VENUE: XXXXXXX • FEE: =N=XXX,000
CORPORATE GOVERNANCE & COMPLIANCE CONTENT Corporate governance and compliance is beginning to come to prominence in the business world. Corporate governance is concerned with both the internal aspects of a company and the external aspects. Compliance is concerned with the process by which an organisation seeks to ensure that employees and other constituents conform to applicable norms. This course will help you understand the driving force behind the development of corporate governance in the last two decades, and the importance of corporate governance to the company itself, to directors and shareholders and other stake holders. The course will also introduce you to the ways in which the compliance function is carried out. Participants will gain a sophisticated understanding of the role of the corporate compliance office. • Module 1 • General Principles of Corporate Governance • Stakeholder Theory and Corporate Governance • Relations with shareholders • Key Issues in Corporate Governance • Leadership and Effectiveness of the Board; Accountability • Governance and Ethics and Potential Consequences of Poor Corporate Governance • The Board of Directors and Leadership • Effectiveness of the Board of Directors • Governance and Accountability CONT’D NEXT SLIDE
Date: On Request Venue: Abeokuta or In-House Fee: N300,000.00 • Module 2: compliance • Introduction to and Overview of Compliance • Internal enforcement • Whistle-blowers • Self-reporting • Regulators • Deferred prosecution agreements • Transparency • Bribery and corruption, money laundering • Compliance and Risk Management This is strictly a bespoke programme
BRANDING 101- WHAT YOU NEED TO KNOW • Course content • Brand Character And Credibility • The Basic Elements Needed In Brand Building • Principles Of Good Brand Advertising • Creative Strategy • Public Relations And Branding • Tools For Branding And Brand Conveyors • Course objective • This programme will explore the basic elements needed in building your brand, the most effective and least expensive options for making your brand live and measurement tools to ensure that your efforts are yielding results. • This course is by request. • DATE: 2019 • VENUE: XXXXX • FEE: NXXX,000
CONTACT US Tel: +234-803 301 3658 Email: necci.training@gmail.com, nab@necciprroundtable.com www.necciconsulting.com www.necciprroundtable.com | connect-communicate-collaborate | |www.necciconsulting.com,www.necciprroundtable.com|