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QSB Quality System Basics & Q7 Tools in Practice

Explore the QSB kit of tools and methods for fast responses, nonconforming product control, operator training, risk reduction, and more in quality system basics. Learn about the practical implementation of quality tools like Pareto analysis, Control charts, and Ishikawa diagrams.

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QSB Quality System Basics & Q7 Tools in Practice

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  1. QSB Quality System Basics & Q7 tools in practice

  2. QSB Quality System Basics & Q7 tools in pracice Introduction QSB is a kit of tools and methods which provide a fast response in the case of claim. It also avoids our customers getting defective parts. • Fast reponse • Control of nonconforming products • Standardized work • Standard operator training • Risk Reduction (RPN) • Error proofing verification • Layered Audits • C.A.R.E • Lessons learned Corrective action Preventive action

  3. QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse • is a system that standardizes reactions to significant internal and external quality failures, • a fast reponse meeting shall be held daily to review the significant quality concerns gathered by Quality, • is a communications meeting, not a problem solving meeting. It can be a 10 - 20 minute stand up meeting held on the shop floor or in a production conference room, • is a manufacturing review meeting owned by manufacturing and supported by Quality, Engineering, Maintenance, etc…

  4. QSB Quality System Basics and Q7 tools in pracice Introduction 1. Fast reponse • At the Fast Response meeting, leadership shall • Designate a leader (owner) for each concern/issue. • Assign owner report out for next meeting • Owners shall be responsible for assuring all problem solving and exit criteria are met in a timely manner. • Owner report out shall include updates on the following: • Fast Response Tracking Sheets • Standardized Work Instructions • Problem Solving Form(s) • PFMEA • Control Plan • Layered Audit • Workforce Notification

  5. QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse • Report out to Leadership is scheduled on the Fast Response tracking form as deemed necessary. • The Fast Response Tracking form should be part of a visual management system. The format should be displayed as large as is practical in the meeting area.

  6. QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse

  7. QSB Quality System Basics & Q7 tools in pracice Introduction 2. Control of nonconforming products

  8. QSB Quality System Basics & Q7 tools in pracice Introduction 3. Standardized work

  9. QSB Quality System Basics & Q7 tools in pracice Introduction 4. Standardized operator training

  10. QSB Quality System Basics & Q7 tools in pracice Introduction 5. Risk reduction (RPN) operator training

  11. QSB Quality System Basics & Q7 tools in pracice Introduction 6. Error proofing verification

  12. QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits

  13. QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits Extract from DC specific requirements for use with ISO TS 16949 QSB tool # 6 “Error proofing verification”

  14. QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits Extract from DC specific requirements for use with ISO TS 16949 QSB tool # 2 “Control of nonconforming products” QSB tool # 1 “Fast reponse” QSB tool # 1 “Fast reponse” QSB tool # 9 “Lessons learned”

  15. QSB Quality System Basics & Q7 tools in pracice Introduction 8. C.A.R.E CUSTOMER ACCEPTANCE REVIEW & EVALUATION

  16. QSB Quality System Basics & Q7 tools in pracice Introduction 9. Lessons learned

  17. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice

  18. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools

  19. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart

  20. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart

  21. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Run chart Inspection chart Pareto analysis

  22. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram

  23. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram

  24. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis

  25. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  26. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  27. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  28. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  29. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  30. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  31. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint

  32. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint

  33. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report

  34. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 1 Fast response (Fast Response is the tool monitoring all other activities) 8-D-Report

  35. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products

  36. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  37. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  38. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  39. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  40. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  41. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  42. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  43. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  44. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work 8-D-Report QSB 2 Contr. of NC products PFMEA

  45. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work 8-D-Report QSB 2 Contr. of NC products PFMEA QSB 6 Error proofing Verification

  46. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work 8-D-Report QSB 2 Contr. of NC products PFMEA QSB 6 Error proofing Verification Controlplan

  47. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products PFMEA QSB 6 Error proofing Verification Controlplan

  48. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products QSB 7 Layered audits PFMEA QSB 6 Error proofing Verification Controlplan

  49. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products QSB 7 Layered audits PFMEA QSB 6 Error proofing Verification Controlplan

  50. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products QSB 7 Layered audits PFMEA QSB 5 Risk reduction RPN QSB 6 Error proofing Verification Controlplan

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