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QSB Quality System Basics & Q7 tools in practice

QSB Quality System Basics & Q7 tools in practice. QSB Quality System Basics & Q7 tools in pracice. Introduction. QSB is a kit of tools and methods which provide a fast response in the case of claim. It also avoids our customers getting defective parts. Fast reponse

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QSB Quality System Basics & Q7 tools in practice

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  1. QSB Quality System Basics & Q7 tools in practice

  2. QSB Quality System Basics & Q7 tools in pracice Introduction QSB is a kit of tools and methods which provide a fast response in the case of claim. It also avoids our customers getting defective parts. • Fast reponse • Control of nonconforming products • Standardized work • Standard operator training • Risk Reduction (RPN) • Error proofing verification • Layered Audits • C.A.R.E • Lessons learned Corrective action Preventive action

  3. QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse • is a system that standardizes reactions to significant internal and external quality failures, • a fast reponse meeting shall be held daily to review the significant quality concerns gathered by Quality, • is a communications meeting, not a problem solving meeting. It can be a 10 - 20 minute stand up meeting held on the shop floor or in a production conference room, • is a manufacturing review meeting owned by manufacturing and supported by Quality, Engineering, Maintenance, etc…

  4. QSB Quality System Basics and Q7 tools in pracice Introduction 1. Fast reponse • At the Fast Response meeting, leadership shall • Designate a leader (owner) for each concern/issue. • Assign owner report out for next meeting • Owners shall be responsible for assuring all problem solving and exit criteria are met in a timely manner. • Owner report out shall include updates on the following: • Fast Response Tracking Sheets • Standardized Work Instructions • Problem Solving Form(s) • PFMEA • Control Plan • Layered Audit • Workforce Notification

  5. QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse • Report out to Leadership is scheduled on the Fast Response tracking form as deemed necessary. • The Fast Response Tracking form should be part of a visual management system. The format should be displayed as large as is practical in the meeting area.

  6. QSB Quality System Basics & Q7 tools in pracice Introduction 1. Fast reponse

  7. QSB Quality System Basics & Q7 tools in pracice Introduction 2. Control of nonconforming products

  8. QSB Quality System Basics & Q7 tools in pracice Introduction 3. Standardized work

  9. QSB Quality System Basics & Q7 tools in pracice Introduction 4. Standardized operator training

  10. QSB Quality System Basics & Q7 tools in pracice Introduction 5. Risk reduction (RPN) operator training

  11. QSB Quality System Basics & Q7 tools in pracice Introduction 6. Error proofing verification

  12. QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits

  13. QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits Extract from DC specific requirements for use with ISO TS 16949 QSB tool # 6 “Error proofing verification”

  14. QSB Quality System Basics & Q7 tools in pracice Introduction 7. Layered audits Extract from DC specific requirements for use with ISO TS 16949 QSB tool # 2 “Control of nonconforming products” QSB tool # 1 “Fast reponse” QSB tool # 1 “Fast reponse” QSB tool # 9 “Lessons learned”

  15. QSB Quality System Basics & Q7 tools in pracice Introduction 8. C.A.R.E CUSTOMER ACCEPTANCE REVIEW & EVALUATION

  16. QSB Quality System Basics & Q7 tools in pracice Introduction 9. Lessons learned

  17. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice

  18. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools

  19. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart

  20. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart

  21. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Run chart Inspection chart Pareto analysis

  22. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram

  23. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram

  24. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis

  25. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  26. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  27. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  28. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  29. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  30. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan

  31. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint

  32. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint

  33. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report

  34. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 1 Fast response (Fast Response is the tool monitoring all other activities) 8-D-Report

  35. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products

  36. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  37. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  38. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  39. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  40. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  41. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  42. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  43. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint 8-D-Report QSB 2 Contr. of NC products PFMEA

  44. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work 8-D-Report QSB 2 Contr. of NC products PFMEA

  45. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work 8-D-Report QSB 2 Contr. of NC products PFMEA QSB 6 Error proofing Verification

  46. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work 8-D-Report QSB 2 Contr. of NC products PFMEA QSB 6 Error proofing Verification Controlplan

  47. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products PFMEA QSB 6 Error proofing Verification Controlplan

  48. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products QSB 7 Layered audits PFMEA QSB 6 Error proofing Verification Controlplan

  49. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products QSB 7 Layered audits PFMEA QSB 6 Error proofing Verification Controlplan

  50. QSB Quality System Basics & Q7 tools in pracice Quality System Basics & Q7 tools in practice The basic 7 quality tools Record failures Squeeze & picture failures Find out root cause & solutions Action plan Control chart Inspection chart Pareto analysis Histogram Ishikawa diagram 5 why analysis Action plan Internal failure or customer complaint QSB 3 standardized work QSB 4 Standard oper. training 8-D-Report QSB 2 Contr. of NC products QSB 7 Layered audits PFMEA QSB 5 Risk reduction RPN QSB 6 Error proofing Verification Controlplan

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