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IT Project Risk Assessment and Control. Or…. Why bad things happen to good IT projects. If everything is going exactly to plan, something somewhere is going massively wrong. . http://www.project-training-uk.freeserve.co.uk/page1.htm. Why Study Risk and IT?.
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Why bad things happen to good IT projects If everything is going exactly to plan, something somewhere is going massively wrong. http://www.project-training-uk.freeserve.co.uk/page1.htm
Why Study Risk and IT? • If you don't attack the risks, the risks will attack you. http://www.project-training-uk.freeserve.co.uk/index.htm • “What’s worse than having a pricey project collapse? Knowing it could have been prevented” http://www.pmi.org/Pages/Risk_Identification.aspx • Risk management key element of project management. • July 2008, PMI launched the Risk Management Professional (PMI-RMP)SM credential.
Why Study Risk and IT? • Complexity • Ambiguity/Intangible • 90% Syndrome
What is a Project? • “a temporary endeavor undertaken to create a unique product, service, or result.” PMBOK® p. 5
Characteristics of a Project PMBOK® • Temporary • Unique Product, Service, or Result • Progressive Elaboration • What is the difference between projects and operational work?
What is Project Management? • “the application of knowledge, skills, tools, and techniques to project activities to meet project requirements” PMBOK® p. 8
Project Management Includes... PMBOK p. 8 • Identify requirements • Establish clear and achievable objectives • Balance competing demands for quality, scope, time, and cost. • Adapt the specifications, plans, and approach to the different concerns and expectations of the various stakeholders.
What are the Project Life Cycle Phases? • Wild enthusiasm • Disillusionment • Confusion • Panic • Search for the guilty • Punishment of the innocent • Promotion of the non-participants http://www.project-training-uk.freeserve.co.uk/page2.htm
Project Life Cycle Phases, according to PMBOK® • Initiation • Planning • Executing • Monitoring and Controlling • Closing
Project Management Knowledge AreasPMBOK® • Project Integration Management • Project Scope Management • There is no such thing as scope creep, only scope gallop. • Project Time Management • "I love deadlines. I love the whooshing noise they make as they go by.“ Douglas Adams • Project Cost Management • Project Quality Management • If an IT project works the first time, it is wrong. http://www.project-training-uk.freeserve.co.uk/page2.htm
Project Management Knowledge AreasPMBOK® • Project Human Resource Management • Managing IT people is like herding cats. • Project Communications Management • Project Risk Management • Project Procurement Management http://www.project-training-uk.freeserve.co.uk/page2.htm
Common Laws and Principles Associated with Project Management • Murphy’s Law • If it can go wrong, it will • Parkinson’s Law • Work expands to fill the time available for its completion • 80/20 Principle • What 20% sources of risk are causing 80% of your project problems
More Laws and Principles • O’Malley’s corollary to Murphy’s Law - If it can’t possibly go wrong, it will. • Sod’s Law - It will go wrong in the worst possible way. • If there is a 50% chance of something going wrong then 9 times out of 10 it will. • A two year project will take three years, a three year project will never finish - (anyone know who's law this is?) • Murphy, O'Malley, Sod and Parkinson are alive and well - and working on your project. http://www.project-training-uk.freeserve.co.uk/page2.htm
Sources of Risks • Practices / Processes (following a bad process or badly following a good process) • http://www.youtube.com/watch?v=OfgfnZZdMlI&NR=1 • Technology • http://www.youtube.com/watch?v=kvBiSW5QFKY • People • http://www.youtube.com/watch?v=HDu5Wo8Yh1k
Second Life Account • NMC Island – Create a Second Life Account on and Educational Island • http://sl.nmc.org/create.php
References • Information Technology Project Management, 4th edition. Kathy Schwalbe • Murphy’s and Parkinson’s Law • The 4-Hour Workweek, Timothy Ferriss • 80/20 Principle • “Understanding the ‘90% Syndrome’ in Software Project Management : A Simulation-Based Case Study” the Journal of Systems and Software (8:4), 1988, pp. 319-330.