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Privacy and Security: Putting People First

Privacy and Security: Putting People First. Elizabeth Mynatt College of Computing & GVU Center Georgia Institute of Technology Atlanta GA USA. Associate Professor College of Computing Associate Director GVU Center Georgia Tech. Vantage point.

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Privacy and Security: Putting People First

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  1. Privacy and Security:Putting People First Elizabeth Mynatt College of Computing & GVU Center Georgia Institute of Technology Atlanta GA USA

  2. Associate ProfessorCollege of ComputingAssociate DirectorGVU CenterGeorgia Tech Vantage point Everyday Computing: Understand the transformation of everyday life as computing is ubiquitously integrated into informal, daily activities and routines Ubiquitous Computing(Xerox PARC, 1995-1998) GT “Aware Home”

  3. Putting People First • How to make informed (proactive) choices about sharing information? • How to learn how other people protect their information? • How to share information with an intended audience?(e.g. friends, my family and their friends) • Much more than usability–What is the framework for social communication?

  4. People are Social Creatures • Communication • Processes • Social navigation • Legitimate peripheral participation • Social translucence • Structures • Relationships • Social networks

  5. Social Navigation A crowd draws a crowd

  6. Social Navigation: Acumen “What cookies should I block?”

  7. Critics, mavens & reviewers • Gladwell, The Tipping Point • Feick and Price, “The Market Maven: A Diffuser of Marketplace Information,” Journal of Marketing, Jan ‘87

  8. Consumer’s Report™ for Security and Privacy??

  9. Legitimate Peripheral Participation

  10. Sharing Information: Digital Family Portrait Maintain awareness over distance Augment common household object Support “peace of mind”

  11. Social Networks • Clusters • Jumps • Boundaries • Weight • Connectors

  12. Saori: Social Sharing “Pictures for family friends but not internet weirdos” “Trusted colleagues in human computer interaction” • Information sharing based shape & properties of social network • Structured broadcast • Constrained person-to-person • Benefits vs. burden

  13. Social Translucence • “I know that you know that I know” • Privacy Mirrors • Reflection of whatpeople can see • Inform informationdisclosure overtime

  14. Privacy Paradox • Sharing information to help ensure privacy and security • Acumen: web browsing • Digital family portrait: monitoring • Saori: social networks • Privacy mirror: information access

  15. Putting People First • Usability is just the first step • Making decisions is a social process • Over time, people learn how to make mature decisions from other people • Sharing information is about relationships • Integration with social activity is paramount • Computing should support all of this…

  16. Thank you • For your time and attention • Additional thanks and credit to: • The Everyday Computing Lab, especially Jeremy Goecks • The Aware Home Research Initiative • Cybertrust colleagues at Georgia Tech • More information at www.cc.gatech.edu/fce/ecl

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