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Privacy and Security: Putting People First. Elizabeth Mynatt College of Computing & GVU Center Georgia Institute of Technology Atlanta GA USA. Associate Professor College of Computing Associate Director GVU Center Georgia Tech. Vantage point.
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Privacy and Security:Putting People First Elizabeth Mynatt College of Computing & GVU Center Georgia Institute of Technology Atlanta GA USA
Associate ProfessorCollege of ComputingAssociate DirectorGVU CenterGeorgia Tech Vantage point Everyday Computing: Understand the transformation of everyday life as computing is ubiquitously integrated into informal, daily activities and routines Ubiquitous Computing(Xerox PARC, 1995-1998) GT “Aware Home”
Putting People First • How to make informed (proactive) choices about sharing information? • How to learn how other people protect their information? • How to share information with an intended audience?(e.g. friends, my family and their friends) • Much more than usability–What is the framework for social communication?
People are Social Creatures • Communication • Processes • Social navigation • Legitimate peripheral participation • Social translucence • Structures • Relationships • Social networks
Social Navigation A crowd draws a crowd
Social Navigation: Acumen “What cookies should I block?”
Critics, mavens & reviewers • Gladwell, The Tipping Point • Feick and Price, “The Market Maven: A Diffuser of Marketplace Information,” Journal of Marketing, Jan ‘87
Sharing Information: Digital Family Portrait Maintain awareness over distance Augment common household object Support “peace of mind”
Social Networks • Clusters • Jumps • Boundaries • Weight • Connectors
Saori: Social Sharing “Pictures for family friends but not internet weirdos” “Trusted colleagues in human computer interaction” • Information sharing based shape & properties of social network • Structured broadcast • Constrained person-to-person • Benefits vs. burden
Social Translucence • “I know that you know that I know” • Privacy Mirrors • Reflection of whatpeople can see • Inform informationdisclosure overtime
Privacy Paradox • Sharing information to help ensure privacy and security • Acumen: web browsing • Digital family portrait: monitoring • Saori: social networks • Privacy mirror: information access
Putting People First • Usability is just the first step • Making decisions is a social process • Over time, people learn how to make mature decisions from other people • Sharing information is about relationships • Integration with social activity is paramount • Computing should support all of this…
Thank you • For your time and attention • Additional thanks and credit to: • The Everyday Computing Lab, especially Jeremy Goecks • The Aware Home Research Initiative • Cybertrust colleagues at Georgia Tech • More information at www.cc.gatech.edu/fce/ecl