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Chapter #1

Chapter #1. Intro to T and D. Competitiveness. Strategic training helps gain market share. Attract the right ees Prepares for change Globalization, diversity New tech Legal changes, compliance. What’s the difference between training and development?. Training…specific set of skills

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Chapter #1

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  1. Chapter #1 Intro to T and D

  2. Competitiveness • Strategic training helps gain market share. • Attract the right ees • Prepares for change • Globalization, diversity • New tech • Legal changes, compliance

  3. What’s the difference between training and development? • Training…specific set of skills • Development ..increases intellectual capital. • BOTH ARE PLANNED EFFORTS

  4. HRM relationship to T and D • T and D relates all HR practices • Policies and changes to ees. • Goal is for ee to master KSA’s • Knowledge, Skills and Abilities or the Intellectual Capital • Needed for the job and apply them to their daily activities • called • TRANSFER

  5. High Level training • Ensures effectiveness as compared to competition • Continuous learning • Sharing of knowledge

  6. How to design a program (#6) • #1 Needs Analysis • Organization • Person • Task

  7. #2 Are ees ready and able to learn? • Do they have basic skills? • Motivation?

  8. #3 Create a Learning Environment • Objectives and outcomes • Materials • Delivery • Practice

  9. Ensure transfer • Self management • Management support • Peer support

  10. #5 Evaluation Plan • Measure outcomes • Cost Benefit Analysis

  11. #6 Select and deliver training • E-learning • Traditional

  12. #7 Monitor and follow up • Improve where needed

  13. Forces changing T and D • Globalization • Need for leadership • Especially global leadership skills • Need for more knowledge workers • Need to attract talent • Expanding job market • 20 million new jobs • Retiring baby boomers • Demand for cognitive and interpersonal skills • (38% of job applicants lack necessary reading, writing and math skills) AMA Survey

  14. Much greater emphasis on quality today!!! • Ed Deming TQM • Malcolm Baldridge Award • Page #15 • ISO 9000:2000 Quality Standards • ISBN # • Six Sigma

  15. Challenge of changing workforce demographics • WF will increase by 23 mil by 08 • Increase in average age • 40 avg age 2005 • 1/5 over 65 by 2030 • By 2006 • 72% white • 11% black • 12% hispanic • 5% asian • 50% women by 2003

  16. Why should diversity by managed? • Lawsuits • Use of their resources • Marketing • Creativity • Problem solving • System flexibility

  17. Facts and Figures #23 • 70% ers provide formal training • Most ees will be trained for 30 hrs • Most T and D given to mngt, staff and tech personnel • Transportation and communications and public utilities train the most $610,000 yrly

  18. More facts and figures • US 59 Billion • `1-2% PAYROLL • Europe spends 3.2% • Japan spends 1.2 % • Look on #27 ASTD Benchmark table

  19. What does it take to be a great trainer? • Analysis and assessment • Research skill • Evaluation skill • Industry knowledge • Computer skill • Adult learning knowledge • Facilitation skill • Cost benefit analysis

  20. The end of chapter # 1

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