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We wanna’ be together Marjorie Marsden, Tenant Board Member Deputy Chair of Board Vicky Bannister, Director of Housing Management. Business as usual. Wigan and Leigh Housing Board Elected tenant board members Tenants largest group on the Board Area Forums 52 Tenant Groups
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We wanna’ be together Marjorie Marsden, Tenant Board Member Deputy Chair of Board Vicky Bannister, Director of Housing Management
Business as usual • Wigan and Leigh Housing Board • Elected tenant board members • Tenants largest group on the Board • Area Forums • 52 Tenant Groups • Over 450 active tenants
Real influence Board Tenants
A natural progression • Working together to get messages across
Getting the message across Val was interviewed by the local paper Real Life stories
National coverage • Used links with press • Channel 4 • BBC
Channel 4 visited tenants to get their accounts National coverage
Benefits of being online BBC Manchester interview as part of Get Online Week
What online presence do we have? • Interactive online services • Launched a smartphone app • Facebook • Twitter • Tested use of Yammer • YouTube videos • Now 100% HB claims online • Uptake by residents • Digital Inclusion officer • Increased use of text • Get Online training courses
Questions • Vicky Bannister, Director of Housing Management • @vmbannister • V.bannister@walh.co.uk • Marjorie Marsden, Deputy Chair WALH