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Into the Cloud: An Inovis/Dell Case Study www.inovis.com/dell

Into the Cloud: An Inovis/Dell Case Study www.inovis.com/dell. Tim Ratliff Senior Architect, Enterprise Solutions Inovis tim.ratliff@inovis.com. May 2010. In Their Own Words. Mike Amend, Director of Enterprise Architecture, Dell. Erik Huddleston, Chief Technology Officer, Inovis.

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Into the Cloud: An Inovis/Dell Case Study www.inovis.com/dell

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  1. Into the Cloud: An Inovis/Dell Case Studywww.inovis.com/dell Tim Ratliff Senior Architect, Enterprise Solutions Inovis tim.ratliff@inovis.com May 2010

  2. In Their Own Words. Mike Amend, Director of Enterprise Architecture, Dell Erik Huddleston, Chief Technology Officer, Inovis

  3. Quick Facts. • Launched in 1984 with a $1,000 investment • Now a $60B global enterprise • Pioneer in e-Commerce • Highly customized products • World-class supply chain • Diverse trading community • Evolving business model

  4. Dell’s 2009 Strategic Initiatives. ODMs • Outsource Manufacturing • Expand Retail Channel • Expand Services • Improve Agility • Lower Costs Procure-to-Pay Procure-to-Pay Coordination Order-to-Cash Service Providers Customers Procure-to-Pay

  5. Dell’s Enterprise Architecture Game Plan (2009). • SCALE B2B Integration Capability • Fully integrate all ODMs…Now • Maintain high configurability • Maintain tight SLAs • Fully integrate Retailers…Now • New business processes • Lack of Standardization • Improve Services coordination • Internal / External Service Providers • Logistics Providers • Lower Costs • Rationalize systems while maintaining rigid security measures Procure-to-Pay

  6. Solution. • Inovis Private Cloud • Single-tenant SaaS platform • High Availability (99.99%) • Fully Redundant Architecture • Tight Performance SLAs • Full Onboarding Services • On-demand Scalability

  7. Private Cloud Deployment. Outer Firewall Inner Firewall Dell DMZ Inner Network

  8. Cloud Integration Platform Capabilities. Integration Patterns Point to Point Gateway Custom Integration Router Distributor Collector Dynamic Router Solicited Reply Repository Shared Folder Shared Folder Feed/Sink Integration Patterns Processing Services Processing Services Throttling Quarantine PGP Security Filter Virus Scan Compress/ Decompress Aggregate/Disaggregate Collection/Batching Scheduled Delivery Windows Platform Services Platform Services Billing SLA Mgt Visibility Provisioning Audit Trading Partner Mgt

  9. Moving the Mountain. • 1,900 Trading Partners • 30 countries • 3 B2B systems • >300 txn types • 1,000s of maps 1900 trading partners 30 countries 3 B2B systems 300 transaction types 1000s of maps Manufacturers Procure-to-Pay Procure-to-Pay Order-to-Cash Order-to-Cash Customers

  10. Ready, Set, Go. • Single-tenant infrastructure with high availability • Servers (Application, DB, Proxy) • Routers / Switches • Communication Equipment • Implemented Sept. ‘08 – Jan. ‘09 • Integration Applications • B2B Gateway (Inovis BizManager) • Transformation Engine (Inovis TrustedLink Enterprise) • Proxy (Inovis SecureLink) • Visibility / Demand Management (Inovis Actionable Intelligence) • Best-Practice Business Community Management • Managed Services – Full Onboarding Project Management • Migration of Existing Trading Partners • Onboard Net New Trading Partners • Implemented Apr. ‘09 – July ‘09

  11. IT Demand Management: Governing B2B activity and costs. A SaaS app to manage the flow of B2B requests into IT, enforcing governance and charging back cost centers. Portfolio Management is now System of Record, with >1,000 requests in system.

  12. Finish Line.

  13. Business Impact. • Inovis standardizes their datacenter on Dell PowerEdge Servers: • 30% faster performance • 15:1 consolidation • $233K savings • Dell benefits: • 200 servers decommissioned • 20 networks • 20 data center racks • 10 databases • 6 tb storage • Onboarding times shrink from months to days. ODMs Procure-to-Pay Order-to-Cash Retailers Demand Management (SaaS)

  14. What’s Next?

  15. Self-service is key to massive B2B programs. Globalization of B2B Integration. Drive provisioning and configuration to automation and customer self service. Move support inquiries and custom research/reporting to self service visibility and exception management

  16. E-Invoicing. • Mexico • Brazil • EU • Asia-Pac

  17. B2B Activity Streams.

  18. Into the Cloud: An Inovis/Dell Case Studywww.inovis.com/dellFebruary 2010 Questions? Check out the case study at inovis.com/dell Tim Ratliff Senior Architect, Enterprise Solutions tim.ratliff@inovis.com

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