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Dept of Industrial & System Engineering. Systems Design Programme 2011/12. Student Briefing,12 Aug 1400h EA-06-02. Dr. Bok Shung Hwee. Systems Design Project . Module offered as part of the B.Eng (ISE) degree requirement
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Dept of Industrial & System Engineering Systems Design Programme2011/12 Student Briefing,12 Aug 1400h EA-06-02 Dr. Bok Shung Hwee
Systems Design Project • Module offered as part of the B.Eng (ISE) degree requirement • Students are in 3rd and 4th year standing; equipped with skills and knowledge to solve complex systems problem; time to apply • Students work in groups on an actual industrial problem sponsored by a company over 2 semesters; more like the real world.
Our Objectives • Apply knowledge learnt in the classroom to solving an actual industrial problem – real world problem solving • Study, formulate and analyze an actual industrial problem with the goal of recommending a design solution that is practical • Appreciate intangible attributes via teamwork and practical experience in a real world environment • Learn to communicate by setting and managing expectations with the client company through your oral and written skills
Company Involvement • Identify the needs or opportunities • Have a session with the student group to discuss on the possible scope of the project which can be reasonably completed within 9 months (about 200 hours per student) • Identify a liaison who is able to provide group guidance, operations and economic information, and plant access. This person will most likely interact with group members in the subsequent follow-ups • Participate in providing feedback on the students' work • $2000 per project to cover administrative overhead • Industry Profile
Benefits to Companies • You may bring fresh perspective or “out-of-box” thinking to old industrial problems • Possibility of developing novel solutions which are implementable or at least “show the way” to companies • Documentation of the study, complete with the problem, possible solutions and recommendation will be provided • You are therefore the Consultant and Problem Solver in Handling Information, Uncertainty, Providing Insights and Good Outcomes That Have Persuaded the Company and Your Department.
The Process - Timeline • August • Form Team • Meet with Company Next Week or After (Latest) • Settle the Initials • Start to Understand and Define the problem • September • Discuss & Submit Proposal or Proposition (might need to present) • 1st Lecture on Case Study Development by Prof Gong on Friday, 2 Sep 2011
The Process - Timeline • January • Interim presentation to company & Examiner • Case Study Proposal, Review & Feedback • February • 2nd Lecture on Case Study Development on 3 Feb 2012 • April • Final Report, Final Presentation to examiner and to company • Final Case Study/Teaching Note • Poster Exhibition (need to have separate presentation) • Time Management is Crucial
Study Steps • Problem Understanding • Process Mapping • Data Collection to show where the company is • A good data presentation is important • Identify bottleneck and potential for improvement • Problem Definition • Scope • Understand company needs and try to satisfy their requirement • Keep company and supervisors constantly in the loop. Why? Provide progress report.
Study Steps • Model Building • Find the most suitable model (objective) • Proper assumption (validate or involve users) • Not necessary sophisticated model • Analysis • Statistical analysis • Intuition is the most important • Collect sufficient and meaningful data • is the mean not the goal • Verification is important • Recommendation • Qualitative and Quantitative • Present the results in layman language
Interaction • Dress code and Deportment • Update frequently on the progress • Prepare a progress report • Keep your supervisor in the loop • Be punctual • Do proper planning before collecting data • Reduce chances of over-collecting the data, or recollecting of data • Some companies might want a lot of data • Discuss with supervisor before committing to scope of the problems (or change the scope of the problem) • Minute down the meeting, and send the minute back to the company for them to see if you have correctly capture the points mentioned during the meeting • Good attitude • Speak in the company’s language • Work as a Team with a united understanding • Learn to Handle Inherent and Induced Uncertainty, Awareness Helps
Evaluation Criteria • Preliminary Examination (10%) • Final Examination (90%) • The final assessment of your project includes the following items: • working attitude (25%; awarded by supervisor/s; feedback from company will be solicited and taken into consideration ) • project execution and achievement (25%; feedback from company will be solicited and taken into consideration) • report writing and case study development (10%+10%) • final oral presentation (10%) – everyone needs to present • Poster (5%) • Peer Evaluation (5%)
Peer Review • You must complete an evaluation form (to be downloaded from ISE’s website) to evaluate yourself and your team members so as to ascertain your personal • contributions and your team members’ contributions to the project. Do not discuss your evaluation with your team members prior to submitting the form. • The form must be completed in confidence and submitted personally to the supervisor/s at the end of your final oral presentation. • Details of your form would be kept confidential although the supervisor/s may discuss general observations and recommendations with you and your team members.
Source: http://www.tuta.hut.fi/studies/Courses_and_schedules/Tps/TU-53.300/ob&km_Stina_031002.ppt Adapted from Tuckman (1965), Katzenbach & Smith (1993), Montebello (1994) and Jassawal & Sashittal (1999) Note: there are many other models which explain team development cycle.
SDP Reflections • The Outcome: • Did you apply what you learned in ISE so far (if possible)? • Did you learn some new subject-matter knowledge? • Did you solve a real world problem? • The Process: • Did you learn how to work in a team (i.e. fellow members, supervisors, clients)? • Did you learn how to manage a project? • New Contacts, New Friends • The Experience: • Did you write and present well? • Your Thoughts and Feelings IQ EQ AQ
Take an Industrial Engineering approach • Be super-focused, Be super-efficient • Do not do things which you can’t write into your report (but this is not easy to achieve) • Apply process-control principle • If the process of the project is in control, then the outcome of project is in control • If the process is not in control, then the outcome is uncertain. • What is a in-control project process? • Meet your supervisors/company regularly, • manage their expectations • Get them to be on your side • Constantly writing/presenting • You only know what you wrote
Others • Meet your supervisors and set the time to meet company ASAP.
SDP Group and Project Allocation_AY1112 updated 2 Aug 2011
SDP Group and Project Allocation_AY1112 updated 10 Aug 2011
Making Appointment • Your Company and your supervisors appointment time first priority • My priority is lesser