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Exam information: This course is suited for a wide range of IT Professionals including Senior Management, Key Business Managers, Business Relationship Managers, Service Desk Professionals, IT Consultants, Business Analysts, Project Managers, Business Process Analysts, System Integrators, Application Developers, and anyone interested in better aligning IT Services to the business. https://www.realexamdumps.us/bcs/itilf-braindumps.html
Exam description • Identify the key principles and concepts of IT Service Management • Identify the benefits of implementing ITIL in an organization • Identify the Service Management processes and how they map to the Service Lifecycle • Identify the basic concepts and definitions related to the Service Lifecycle • Identify the activities and roles involved with the Service Lifecycle • Identify the relationship of each component of the Service Lifecycle and • how they map to other components • Identify the factors that affect the effectiveness of the Service Lifecycle https://www.realexamdumps.us/bcs/itilf-braindumps.html
Question No 1 Sample Questions Access management is responsible for implementing policies defined in which process? Option: A. Service portolio management B. Information security management C. Change management D. Problem management Answer: B https://www.realexamdumps.us/bcs/itilf-braindumps.html
Question No 2 What BEST describes the value of service design to the business? Option: A. It supports the creation of a portolio of quantified services B. It reduces total cost of ownership (TCO) of services C. It improves the control of service assets and configurations D. It provides quick and effective access to standard services Answer: B https://www.realexamdumps.us/bcs/itilf-braindumps.html
Question No 3 Which of the following are sources of best practice? 1. Academic research 2. Internal experience 3. Industry practices Option: A.All of the above B.1 and 3 only C..1 and 2 only D..2 and 3 only Answer: A https://www.realexamdumps.us/bcs/itilf-braindumps.html
Question No 4 What type of services are NOT directly used by the business but are required by the service provider to deliver customer facing services? Option: A.Business services B.Component services C.Supporting services D.Customer services Answer: C https://www.realexamdumps.us/bcs/itilf-braindumps.html
Question No 5 You are monitoring energy usage in the Data Centre. What is the role of thermal profiling. Option: A. To identify hot spots and overcooling. B. To identify which servers are performing efficiently. C. To identify the timing of energy consumption peaks. D. To identify which applications require the most energy. Answer: A https://www.realexamdumps.us/bcs/itilf-braindumps.html
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