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This presentation provides an overview of NICE's business, products, technologies, financials, and growth opportunities. It also includes forward-looking statements and a disclaimer.
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Investor Presentation May 2015
Forward Looking Statements Disclaimer This presentation contains statements, including statements about future plans and expectations, which constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward looking statements are generally stated in terms of the Company’s plans, expectations and intentions. These statements are based on the current beliefs, expectations and assumptions of the Company’s management and the current economic environment. Forward looking statements are inherently subject to significant economic, competitive and other uncertainties and contingencies, many of which are beyond the control of management. The Company cautions that these statements are not guarantees of future performance. There are or will be important known and unknown factors and uncertainties that could cause actual results to differ materially from those expressed or implied in the forward looking statements. These factors, include, but are not limited to, risks associated with the global economic environment on the Company’s customer base (particularly financial services firms) potentially impacting our business and financial condition; competition; changes in technology and market requirements; decline in demand for the Company's products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; an inability to maintain certain marketing and distribution arrangements; and the effect of newly enacted or modified laws, regulation or standards on the Company and its products; and other factors and uncertainties discussed in our filings with the U.S. Securities and Exchange Commission (the “SEC”). You are encouraged to carefully review the section entitled “Risk Factors” in our latest Annual Report on Form 20-F and in our other relevant filings with the SEC for additional information regarding these and other factors and uncertainties that could affect our future performance, and undue reliance should not be placed upon these statements. The forward-looking statements contained in this presentation are made as of the date hereof, and the Company undertakes no obligation to update or revise them, except as required by law.
Our Business NICE enables organizations to take the NEXT-BEST-ACTION by understanding PEOPLE through ANALYTICS of structured and unstructured DATA CUSTOMER INTERACTIONS FINANCIAL CRIME & COMPLIANCE SECURITY, SAFETY & OPERATIONS B2C Organizations Financial Institutions Security Sensitive Organizations
>80% Fortune 100 Customers 1986 Founded ~3,500 Employees >150 Countries ~1200 R&D Professionals >35 Local Offices ~25,000 Customers NASDAQ:
Assets CUSTOMERS PRODUCTS & TECHNOLOGIES GO-TO-MARKET STRONG FINANCIALS DOMAIN EXPERTISE
Assets • Fortune 100 • Multiple verticals • Multiple market segments (size) PRODUCTS & TECHNOLOGIES DOMAIN EXPERTISE GO-TO-MARKET STRONG FINANCIALS CUSTOMERS • Multiple buyers • Most use more than one product • Mission critical deployments
Assets • Direct Go-To-Market assets in main markets • Strong distribution network in secondary geographies • Strategic partnerships in the security market • Strong brand awareness in main domains • Market leadership PRODUCTS & TECHNOLOGIES GO-TO-MARKET STRONG FINANCIALS DOMAIN EXPERTISE CUSTOMERS
Assets • Scalable • On premise & cloud GO-TO-MARKET PRODUCTS & TECHNOLOGIES DOMAIN EXPERTISE STRONG FINANCIALS CUSTOMERS • Big data analytics • Real-time WEB ENGAGE SITUATION MANAGEMENT PROACTIVE COMPLIANCE REAL-TIME AUTHENTICATION CUSTOMER ENGAGEMENT ANALYTICS WFO CLOUD MOBILE VIDEO CONTACT CENTER FRAUD PREVENTION BENCHMARK MONITORING
Assets • Industry veterans in every market we operate in • Proximity to customers • Experts - Enterprise customer service, security and financial services fraud and compliance PRODUCTS & TECHNOLOGIES GO-TO-MARKET DOMAIN EXPERTISE STRONG FINANCIALS CUSTOMERS CALL CENTER VETERANS COMPLIANCE EXPERTS BUSINESS TRANSFORMATION SECURITY SPECIALISTS
Assets • Solid cash position • Strong cash generation • Diversification in business segments and geographies • Core competency in M&A DOMAIN EXPERTISE GO-TO-MARKET PRODUCTS & TECHNOLOGIES STRONG FINANCIALS CUSTOMERS
Growth Opportunities Growth Opportunities FRAUD, CRIME AND TERROR become more sophisticated Increasingly COMPLEX AND DATA-RICH COMMUNICATIONS => markets are growing Customer is king focus on CUSTOMER EXPERIENCE TECHNOLOGYconstantly evolves driving refresh cycles COMPLIANCEincreasing regulation and enforcement NICE’S SOLUTIONS AND PLATFORMS WELL POSITIONED AT THE CORE OF THIS EVOLUTION
Applying Our Assets to Help Organizations… REVENUE DRIVEN SECURITY AWARE COST CONSCIOUS COMPLIANT PERFORMANCE (KPI) DRIVEN CUSTOMER FOCUSED TRANSFORM AND BECOME
Current Focus Areas LONG TERM STRATEGY CORE COMPETENCIES CLOUD ADAPTATION OPERATIONAL MODEL COMPANY GLOBALIZATION M&A
Good Growth and ExecutionQ1 2015 REVENUES(Non-GAAP, $M) OPERATING INCOME (Non-GAAP, $M) OPERATING MARGIN (Non-GAAP) EARNINGS PER SHARE (Non-GAAP, $)
Increased Seasonality 18% 8% 4% 1% 2% 0% 2% Revenue (Non-GAAP, $M)
Global Presence * AMERICAS ~67% EMEA ~23% APAC ~10% * Percent revenue by region (Non-GAAP)
Business Unit Breakdown * ~62% ~20% CUSTOMER INTERACTIONS FINANCIAL CRIME & COMPLIANCE ~18% SECURITY * Percent revenue by business unit (Non-GAAP)
Robust Business Model • Enterprise software model • Strong growth in analytic applications • Multiple solutions addressing existing customers • Large installed customer base combined with low “wallet share” provides for strong upsell opportunities ANALYTIC APPLICATIONS NEW BOOKING As Percentage of Total New Booking
Business Model Evolution • Increasing recurring revenues: more than 40% of 2014 total revenues • SaaS & Hosting delivery options across product lines • Increased seasonality: higher revenues and bookings in Q4 RECURRING REVENUES
Capital Allocation ACQUISITIONS DIVIDENDS SHARE REPURCHASE
Summary NICE is at the core of the evolution To enable future growth FINANCIAL STRENGTH ASSETS AND MARKET OPPORTUNITIES TALENT