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Adapting the promotional mix. Promotional planning (Hansen 2001). Objectives. Budget. Media selection. Message. Promotional mix. Agency selection. Evaluation. What needs to be decided. Objectives based on STP strategy market entry/distribution (push or pull) Budget
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Promotional planning (Hansen 2001) Objectives Budget Media selection Message Promotional mix Agency selection Evaluation
What needs to be decided • Objectives • based on STP strategy • market entry/distribution (push or pull) • Budget • estimated market size, share sales revenue • or capacity, utilisation, frequency • use % sales method • take into account PLC stage?
Message adaptationafter Schramm, Terpstra Cultural Language Legal Economic Competitive Media factors Coding Decoding Receiver Needs Perceptions Attitudes Sender Objectives Credibility Feedback
Coding factors • Cultural expectations of advertising (Usunier) persuasive, informative, or ‘dream-orientated’ • viewing habits - attention span • pre- or post-literate culture • wide or limited choice • perceived risk - involvement • Language, concepts, symbols • Message = facts + noise (Anholt, Admap Oct 1993) The noise - the style, idiom and humour- is untranslatable
Legal restrictionsSee European Advertising and Media Yearbook • Based on cultural attitudes ‘publiphobia’ • Voluntary or statutory systems • What can be advertised • How it can be advertised • comparative advertising • price-led promotions • direct marketing databases • Where
Agency selectionSee Marketing 29/3/01 p 24-25 • Global one-stop shops - WPP, Interpublic, Havas • offer integrated global campaigns through the line • investment in high production values (Guinness) • or bland global imagery that says nothing? • Sounds like “a foreigner speaking through an interpreter”? • Local agencies can tap into local cultural values “which don’t change just because people share a taste for Chicken McNuggets” • Solve local marketing problems • eg consumer perceptions (Skoda) • adapt quickly to changing markets