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FacilitiesDesk

FacilitiesDesk. Product Overview. Looking For?. A maintenance helpdesk? In other words a CMMS? An integrated solution for complete facilities management? Or say CAFM? To understand what value FacilitiesDesk can offer you? How can your Facility teams improve productivity?

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FacilitiesDesk

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  1. FacilitiesDesk Product Overview

  2. Looking For? • A maintenance helpdesk? In other words a CMMS? • An integrated solution for complete facilities management? Or say CAFM? • To understand what value FacilitiesDesk can offer you? • How can your Facility teams improve productivity? • An affordable and user friendly tool for all your facility management needs?

  3. Solution Goal • To provide Flight Center with an integrated tool for the management of Property portfolio, maintenance, contracts and assets. • The overall goal is to reduce total costs to the business of the production and distribution of branded print and product. • Specific targets will be met by the FacilitiesDesk, that will achieve the above stated goal.

  4. What is FacilitiesDesk?

  5. Complete CAFM

  6. Portfolio Management • Property Management View complete details of all your properties across the globe Select your view based on lease type

  7. Lease Management Analyze with Intuitive Graphs on Lease Details Record complete Lease Details and Status of all the properties

  8. Lease & Property Mgmt Contd…… Observe individual Property & Lease info Quick Property Status Summary Building Image

  9. Space Management Intuitive graphs on room distribution and area vacancy List view of the regional locations of the facilities

  10. Space Management Contd… Details of the regions List view of the sites in a region

  11. Space Management Individual Site info List view of buildings in a site

  12. Space Management – Building info and floor details Record of information on, Store name, area, floor plans, description, floors, rents, renewals, service charges, landlord, leases, insurance

  13. Space Management – Room Booking Feature Room Booking calendar Complete room info with image Navigation to view details of all facilities is made easier with this “left nav”

  14. Integrated Resources Management Import all your assets from CSV Track all asset details inc. appliances, furniture, telecom resources etc.

  15. Track all asset infor… Maintain all asset information from single location

  16. Resources Management Contd… Find complete details of an asset

  17. Maintenance Management Workflow nandini@adventnet.com

  18. Maintenance Management – Breakdown Requests List View Breakdown Maintenance Requests Details in List View

  19. Maintenance Management - Request Form Parameters Set urgency & priority levels

  20. Move Management Move Requests List View

  21. Move Mgmt – Individual Move Details Move Request Details Move Plan Parameter Move Execution Parameter

  22. Move Mgmt – Individual Move Details contd… Notes, Notification, Work log and time spent by craft person on carrying out a move request

  23. Purchase Management Manage Purchase Orders - from Creation to Close

  24. Contracts Management Quick and easy retrieval of stored records, ex: contract information Manage n number of contracts without paper dump

  25. Contracts Management Contd… Associate one contract to single/multiple assets Attach Terms & Conditions to each contract Get alerts before the contract expires

  26. Knowledge Base Manage categorized knowledgebase Recognize what users will look for.. Search through KBase for resolutions

  27. Search Kbase from Maintenance Tab… Add solutions directly for request resolution Rich HTML Editor with support for pictures

  28. Business Rules for Maintenance HelpDesk Automate request dispatch e.g. assign all mails from Recruitment team to facility group Pre-define rules to define action

  29. Notification rules Automation Set rules for automating notifications Customize your response

  30. Service Level Agreements… Manage SLA’s Set Escalation Parameters

  31. Reports in a fly!! Comprehensive Inbuilt Reports

  32. Custom Reports.. Choose your parameters Customize desired reports View reports in convenient display

  33. Query Reports Stock bespoke reports available for immediate querying. Flow Chart of data structure Use these queries in Crystal Reports

  34. Schedule Reports Supports multiple formats Schedule Inbuilt and/or Custom Reports

  35. Surveys Design surveys easily Automate survey proceedings

  36. Post Survey Analysis Add survey questions easily Describe satisfaction levels

  37. Active Directory in FacilitiesDesk Enable users/supervisors to login to FacilitiesDesk when logging into their system Integrate with Active Directory Import users from Active Directory Schedule for import regularly

  38. User-Friendly Web Environment

  39. Advantage of FacilitiesDesk

  40. FacilitiesDesk Editions Choice is yours…

  41. Try and Download • Live Demo: http://demo.facilitiesdesk.com • Download from: http://www.facilitiesdesk.com • For support contact: support@facilitiesdesk.com • Share your views @: http://forums.adventnet.com/viewforum.php?f=138

  42. Thank You!! NANDINI KRISHNANFacilitiesDesk TEAMnandini@zohocorp.com

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